31 West

JANUARY 20, 2023

It empowers employees with tools and apps that let them troubleshoot, collaborate and resolve issues more quickly. Ticket routing and collaboration tools are also available that make issue resolution time shorter. The post Zendesk vs ManageEngine Compared 2023 appeared first on 31West: What is ManageEngine? out of 5 4.6

Right-Sizing 130

Right-Sizing Software Customer Service Out-Tasking 130

Globalization Partners

FEBRUARY 10, 2023

If your company plans to hire internationally in 2023, here are 10 global talent trends to consider. Global over local talent acquisition During 2023, companies will continue focusing on global talent acquisition and building dispersed teams as a strategic way to diversify and adapt to the changing market needs.

Global Hiring 110

Global Hiring Right-Sizing Global Recruiting Collaborations 110

Perficient Digital Transformation

JANUARY 27, 2023

2023 is going to be a challenging year for CFOs. With so many issues at the doorstep and mixed indicators adding to the confusion, one could make the argument that 2023 will be even tougher than the recent years. Finance & Accounting leaders will undoubtedly need help, particularly from technology experts. Feel free to comment!

Supply Chain Management 111

Supply Chain Management Finance Accounting Collaborations 111

31 West

FEBRUARY 27, 2023

In this post, we have discussed the 10 popular remote support software you can use in 2023 for enhanced productivity and easier IT management. It has built-in communication tools that allow your teams to collaborate with the IT departments and raise their concerns without requiring in-person assistance. Let’s take a look.

Software 130

Software Flexibility Automation Administrative 130

31 West

JANUARY 25, 2023

ServiceNow offers excellent integration capabilities and works with all important software apps that you use for communication, cross-departmental collaboration, HR management, accounting, and other tasks. The post ServiceNow vs AutoTask Compared 2023 appeared first on 31West:

Out-Tasking 130

Out-Tasking Software Automation Analytics 130

31 West

JANUARY 20, 2023

This allows seamless collaboration between different departments. The post ManageEngine vs Jira Compared 2023 appeared first on 31West: The ITSM tool covers change management, incident management , reports and analytics, problem management, service requests, ticket channels, knowledge base, and a host of other features.

Software 130

Software Automation Out-Tasking Design 130

Groove Technology

DECEMBER 14, 2022

Significantly increasing from 2022 to 2023 by 0.3% more, with 5206,9 million users globally in 2023. The number of mobile app downloads is anticipated to increase by 24 billion in 2023 when compared to 2022. Top significant trends for mobile app development in 2023. Heavy use of applications on smartphones. More AR apps.

Retail 130

Retail Design Marketing Banking 130

31 West

FEBRUARY 10, 2023

It provides service desk agents with a centralized customer view, integrations, knowledge base, and collaboration tools, helping them resolve issues quickly while offering a personalized experience. Jira vs Zendesk Compared 2023 Jira or Zendesk? The post Jira vs Zendesk Compared 2023 appeared first on 31West:

Sales 130

Sales Customer Support Customer Service Service 130

31 West

JANUARY 25, 2023

From an employee perspective, the software offers a centralized work area, several useful integrations, collaboration tools, and a knowledge base, among others. Zendesk vs Autotask Compared 2023 Now that we understand how Zendesk and Autotask can help your service desk perform better, let us see how the solutions fare when compared.

Right-Sizing 130

Right-Sizing Customer Service Customer Support Software 130

31 West

MARCH 6, 2023

These solutions help implement ITSM practices, centralize the workspace for your internal or outsourced IT help desk , and improve efficiency with collaboration tools and integrations. The post Jira vs BMC Helix ITSM Compared 2023 appeared first on 31West: The product is also available for a free trial.

Customer Service 130

Customer Service Sales Out-Tasking Customer Support 130

Everest Group

JUNE 26, 2023

To achieve these objectives, healthcare providers are forging robust partnerships within ecosystems, collaborating with top third-party providers, developing innovative technological solutions, and implementing novel approaches such as Business-Process-as-a-Service (BPaaS) and provider solutions for service delivery.

Healthcare 96

Healthcare Analytics Administrative Marketing 96

The Hackett Group

SEPTEMBER 28, 2023

Miami, FL — September 28, 2023 — Human resources (HR) operating costs increased significantly in 2023, with key contributors being wage inflation and high turnover rates, according to new Digital World Class ® HR research from The Hackett Group , Inc. NASDAQ: HCKT).

Human Resources 116

Human Resources Advisory Research Operational Costs 116

Everest Group

MARCH 18, 2024

Unified Communication & Collaboration (UCC) Specialist Services As the hybrid workplace model solidifies its position as the new norm for enterprises, the demand for seamless communication and collaboration services continues to surge unabated.

Collaborations 64

Collaborations Service Manufacturing Banking 64

Perficient Digital Transformation

APRIL 26, 2023

Then mark your calendars for the upcoming ServiceNow Knowledge Conference 2023! This year’s conference promises to be bigger and better than ever, focusing on knowledge sharing, innovation, and collaboration. Don’t miss this unparalleled opportunity to learn, connect, and collaborate with fellow ServiceNow enthusiasts.

Collaborations 98

Collaborations Customer Service Automation Service 98

Perficient Digital Transformation

APRIL 22, 2024

Perficient achieved the Köerber 2023 Evolve Partner Award for New OMS Partner of the Year North America. A Celebration of Our Engagement We believe in the power of collaboration and the importance of building strong relationships with our clients. We’re excited to share some wonderful news with you all!

Sales 98

Sales Collaborations Marketing Order Management 98

Magellan Solutions

JULY 21, 2023

Companies are becoming mindful of the potential of outsourcing services for small businesses in 2023. The top 10 outsourcing trends for 2023 are crucial for businesses to stay ahead. Explore the top ten outsourcing trends for 2023 with us. 4) Robotic Process Automation (RPA) RPA emerges as a crucial trend for 2023.

Outsourcing 94

Outsourcing Cybersecurity Robotics Process Automation Supply Chain Management 94

31 West

SEPTEMBER 20, 2023

Supports Collaboration Earlier when you had to share a file to have it checked and edited, you would have to share it via email and the recipient would suggest the changes and send the file back to you. It collaborates with both and offers greater efficiency in storing files and folders. appeared first on 31West:

Accounting 130

Accounting Right-Sizing Collaborations Cybersecurity 130

Perficient Digital Transformation

OCTOBER 23, 2023

This collaboration has enabled us to deliver exceptional results for our clients, particularly in the realm of modern web development. We’d love to meet you, discuss your project ideas, and explore potential collaborations. Conference 2023! We’re excited to share our insights and experiences with you at the Next.js

Collaborations 103

Collaborations Efficiency Management 103

Perficient Digital Transformation

JULY 3, 2023

In my particular case, I come from a corporate background, so to be successful in consulting is a bit of a learning curve for me, and the team here at SoCal has been very supportive and collaborative to ensure I keep learning and become successful.”

Jobbing 96

Jobbing Collaborations Administrative Research 96

Raya Contact Center

MARCH 20, 2023

In a year when service providers and advisors navigated new — or more intensified — challenges and disruption, the 2023 Global Outsourcing 100® demonstrated that they could and did rise to the occasion,” said IAOP’s CEO, Debi Hamill. “We

Outsourcing 98

Outsourcing Supply Chain Management Global Outsourcing Selective Outsourcing 98

Raya Contact Center

MARCH 21, 2023

In a year when service providers and advisors navigated new — or more intensified — challenges and disruption, the 2023 Global Outsourcing 100® demonstrated that they could and did rise to the occasion,” said IAOP’s CEO, Debi Hamill. “We

Outsourcing 98

Outsourcing Supply Chain Management Global Outsourcing Selective Outsourcing 98

Hyland

OCTOBER 27, 2022

Three strategic initiatives to address in 2023. Three strategic initiatives to address in 2023. If you’re unsure how to move your digital evolution forward in 2023, we suggest focusing on three strategic initiatives: Modernization. The post Three strategic initiatives to prioritize in 2023 appeared first on The Hyland Blog.

Government 82

Government Out-Tasking Software Collaborations 82

Redial

OCTOBER 5, 2023

The financial industry’s landscape is constantly evolving, and as we close 2023 and look ahead to 2024, financial companies face a host of new challenges. Challenges in 2023 and Beyond For Financial Companies Regulatory Compliance Financial regulations continue to evolve, becoming more complex and stringent.

Cybersecurity 130

Cybersecurity Banking Regulations Collaborations 130

Perillion

JANUARY 6, 2023

Prior to the coronavirus pandemic, many employees were already using smartphones and tablets to collaborate, access company information, and get more done.

Collaborations 104

Collaborations 104

Perficient Digital Transformation

MAY 8, 2023

The talent, drive, and collaborative spirit of our colleagues is unmatched. Today, we’re thrilled to announce that four of our colleagues have been named in the 2023 CRN Women of the Channel program. At Perficient, we strive to create a culture that challenges, champions, and celebrates our people.

Global Alliances 69

Global Alliances Sales Collaborations Marketing 69

Perficient Digital Transformation

JANUARY 27, 2023

Enhancing collaboration between development and security teams by supplying a unified view of the software development lifecycle (SDLC) and security risks. Collaboration: ThreatModeler allows for collaboration between developers, security teams and other stakeholders.

Software 111

Software Automation Sourcing Regulations 111

IBM Services

DECEMBER 14, 2023

As it has become tradition , the team creating the looks back and shares the personal highlights of the year 2023. And just this month, IBM and Meta, together with over 50 founding members and collaborators, launched the AI Alliance. KubeCon – KubeCon + CloudNativeCon North America 2023 was in Chicago this year, my hometown.

Engineering 70

Engineering Accounting Automation Software 70

Everest Group

NOVEMBER 6, 2023

Cloud Security Services PEAK Matrix® Assessment 2023 The demand for cloud security services in the global business landscape is accelerating due to enterprises’ digital transformation mandates, rising importance of data protection, and challenges in securing hybrid multi-cloud environments.

Service 64

Service Cybersecurity Regulations Government 64

Groove Technology

MAY 19, 2024

As a result, the Philippines is an ideal location for establishing offshore teams for international enterprises, facilitating smoother collaboration and communication. In 2023, the FBI reported a record loss of $12.5 This allows clients to collaborate with offshore teams seamlessly, as if they were working in the same location.

IT Outsourcing 130

IT Outsourcing Outsourcing Cybersecurity Offshoring 130

Perficient Digital Transformation

FEBRUARY 29, 2024

Perficient is excited to announce we’ve won the 2023 Acquia Partner Advocate of the Year Award for North America ! Perficient has obtained 7+ Acquia Engage awards including our recent 2023 win. Our collaboration with Acquia has been central to our success, enabling us to help drive exceptional outcomes.

Healthcare 64

Healthcare Regulations Sourcing Flexibility 64

Zinnov

DECEMBER 12, 2023

The strategic role of these centers in fostering innovation, operational efficiency, and global collaboration is pivotal for India’s economic growth. Amidst these ambitions, the year 2023 unfolded with heightened challenges driven by geopolitical tensions, macroeconomic headwinds, shifting workforce priorities, and more.

Sales 72

Sales Marketing Offshoring Analytics 72

Vilmate

JULY 22, 2024

We’re well-versed in the pros and cons of remote collaboration and can help determine whether it’s the right fit for your business. Types of remote teams can also vary based on the format of collaboration: Network teams assemble cross-functional specialists to exchange expertise and knowledge on specific issues.

Collaborations 52

Collaborations Out-Tasking Right-Sizing Reduced Overhead 52

Perficient Digital Transformation

FEBRUARY 22, 2024

A Brief Look at 2023 Our Salesforce practice showed up big in 2023! We bring the global depth, scale, and industry expertise our larger competitors bring, but with the flexibility and collaboration of our smaller competitors. I’m based in Fargo, ND, but have an amazing, diverse team of consultants across the globe.

Manufacturing 114

Manufacturing Healthcare Flexibility Collaborations 114

Zinnov

APRIL 6, 2023

In fact, with digital transformation gaining high-level precedence, a positive shift has happened with technology leaders, digital leaders, and HR becoming a lot more collaborative in coming up with multiple digital initiatives and utilizing advanced technologies like Artificial Intelligence (AI), Machine Learning (ML), including upskilling efforts, (..)

Management 95

Management Jobbing Flexibility Collaborations 95

Everest Group

SEPTEMBER 28, 2023

Their initiatives included targeted outreach, inclusive job descriptions, unbiased screening, and collaboration with Diversity, Equity, and Inclusion (DEI) organizations. Service providers responded by prioritizing upskilling, bridging the skills gap, and promoting inclusive talent acquisition.

Human Resources 64

Human Resources Streamline Operations Marketing Engineering 64

Perficient Digital Transformation

MAY 1, 2024

This award comes as recognition for our continued collaboration and outstanding performance in regard to sales and delivery in 2023. As an HCL Software strategic partner, we actively drive innovation into HCL’s roadmap and collaborate closely from a product innovation and support perspective.

Collaborations 105

Collaborations Sales Software Customer Support 105

Perficient Digital Transformation

OCTOBER 5, 2023

Let’s Connect at the Puerto Rico CIO & IT Leadership Conference From October 12, 2023 to October 13, 2023, we will have several Perficient colleagues at the Puerto Rico IT Cluster’s CIO & IT Leadership conference to support companies in the region as they continue to transform through digital technology.

Collaborations 115

Collaborations Design Management 115