31 West

FEBRUARY 7, 2023

The Jira Service Management is a product that helps your dev, business, and IT team to connect and collaborate. Jira vs Servicenow Compared 2023 Here are some features that you can explore before investing in a customer service solution. The post Jira vs Servicenow Compared 2023 appeared first on 31West:

Right-Sizing 130

Right-Sizing Customer Service Co-Sourcing Software 130

31 West

JANUARY 30, 2023

The company’s service solution provides agents with centralized portals, integrations, collaboration tools, in-built routing, and knowledge management, which help them perform their job better. The post Zendesk vs ServiceNow Compared 2023 appeared first on 31West: It enables companies to provide support over multiple channels.

Right-Sizing 130

Right-Sizing Customer Service Flexibility Software 130

31 West

JANUARY 20, 2023

It empowers employees with tools and apps that let them troubleshoot, collaborate and resolve issues more quickly. Ticket routing and collaboration tools are also available that make issue resolution time shorter. The post Zendesk vs ManageEngine Compared 2023 appeared first on 31West: What is ManageEngine? out of 5 4.6

Right-Sizing 130

Right-Sizing Software Customer Service Out-Tasking 130

Globalization Partners

FEBRUARY 10, 2023

If your company plans to hire internationally in 2023, here are 10 global talent trends to consider. Global over local talent acquisition During 2023, companies will continue focusing on global talent acquisition and building dispersed teams as a strategic way to diversify and adapt to the changing market needs.

Global Hiring 110

Global Hiring Right-Sizing Global Recruiting Collaborations 110

Everest Group

JUNE 26, 2023

To achieve these objectives, healthcare providers are forging robust partnerships within ecosystems, collaborating with top third-party providers, developing innovative technological solutions, and implementing novel approaches such as Business-Process-as-a-Service (BPaaS) and provider solutions for service delivery.

Healthcare 96

Healthcare Analytics Administrative Marketing 96

Everest Group

FEBRUARY 28, 2023

Workplace Communication and Collaboration (WCC) Services PEAK Matrix® Assessment Since the pandemic, enterprises have realized the importance of hybrid workplace models, which, in turn, have necessitated the adoption of efficient communication and collaboration services.

Collaborations 52

Collaborations Service Marketing Automation 52

31 West

FEBRUARY 27, 2023

In this post, we have discussed the 10 popular remote support software you can use in 2023 for enhanced productivity and easier IT management. It has built-in communication tools that allow your teams to collaborate with the IT departments and raise their concerns without requiring in-person assistance. Let’s take a look.

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Software Flexibility Automation Administrative 130

Perficient Digital Transformation

JANUARY 27, 2023

2023 is going to be a challenging year for CFOs. With so many issues at the doorstep and mixed indicators adding to the confusion, one could make the argument that 2023 will be even tougher than the recent years. Finance & Accounting leaders will undoubtedly need help, particularly from technology experts. Feel free to comment!

Supply Chain Management 111

Supply Chain Management Finance Accounting Collaborations 111

31 West

JANUARY 25, 2023

ServiceNow offers excellent integration capabilities and works with all important software apps that you use for communication, cross-departmental collaboration, HR management, accounting, and other tasks. The post ServiceNow vs AutoTask Compared 2023 appeared first on 31West:

Out-Tasking 130

Out-Tasking Software Automation Analytics 130

31 West

JANUARY 20, 2023

This allows seamless collaboration between different departments. The post ManageEngine vs Jira Compared 2023 appeared first on 31West: The ITSM tool covers change management, incident management , reports and analytics, problem management, service requests, ticket channels, knowledge base, and a host of other features.

Software 130

Software Automation Out-Tasking Design 130

31 West

FEBRUARY 10, 2023

It provides service desk agents with a centralized customer view, integrations, knowledge base, and collaboration tools, helping them resolve issues quickly while offering a personalized experience. Jira vs Zendesk Compared 2023 Jira or Zendesk? The post Jira vs Zendesk Compared 2023 appeared first on 31West:

Sales 130

Sales Customer Support Customer Service Service 130

31 West

JANUARY 25, 2023

From an employee perspective, the software offers a centralized work area, several useful integrations, collaboration tools, and a knowledge base, among others. Zendesk vs Autotask Compared 2023 Now that we understand how Zendesk and Autotask can help your service desk perform better, let us see how the solutions fare when compared.

Right-Sizing 130

Right-Sizing Customer Service Customer Support Flexibility 130

Groove Technology

DECEMBER 14, 2022

Significantly increasing from 2022 to 2023 by 0.3% more, with 5206,9 million users globally in 2023. The number of mobile app downloads is anticipated to increase by 24 billion in 2023 when compared to 2022. Top significant trends for mobile app development in 2023. Heavy use of applications on smartphones. More AR apps.

Retail 130

Retail Design Marketing Banking 130

Perficient Digital Transformation

APRIL 22, 2024

Perficient achieved the Köerber 2023 Evolve Partner Award for New OMS Partner of the Year North America. A Celebration of Our Engagement We believe in the power of collaboration and the importance of building strong relationships with our clients. We’re excited to share some wonderful news with you all!

Sales 98

Sales Collaborations Marketing Order Management 98

Perficient Digital Transformation

SEPTEMBER 6, 2023

Watch the video below to discover why our global footprint enables genuine connection and collaboration among our colleagues. Our colleagues come from different backgrounds and traditions, but we are each united under the same core values: Integrity, Innovation, Clients, Collaboration, People, and Pride. For me, that’s amazing.”

Collaborations 52

Collaborations Marketing Management 52

31 West

MARCH 6, 2023

These solutions help implement ITSM practices, centralize the workspace for your internal or outsourced IT help desk , and improve efficiency with collaboration tools and integrations. The post Jira vs BMC Helix ITSM Compared 2023 appeared first on 31West: The product is also available for a free trial.

Customer Service 130

Customer Service Sales Out-Tasking Customer Support 130

Everest Group

AUGUST 14, 2023

In-Person event CLINTON GLOBAL INITIATIVE | 2023 September 18-19, 2023 Everest Group’s Eric Simonson , Managing Partner, and Rita N. Soni , Principal Analyst for Impact Sourcing and Sustainability, will attend the Clinton Global Initiative 2023 meeting on September 18-19 in New York City.

Impact Sourcing 52

Impact Sourcing Sourcing Government Research 52

Magellan Solutions

JULY 21, 2023

Companies are becoming mindful of the potential of outsourcing services for small businesses in 2023. The top 10 outsourcing trends for 2023 are crucial for businesses to stay ahead. Explore the top ten outsourcing trends for 2023 with us. 4) Robotic Process Automation (RPA) RPA emerges as a crucial trend for 2023.

Outsourcing 94

Outsourcing Cybersecurity Robotics Process Automation Supply Chain Management 94

Perficient Digital Transformation

APRIL 26, 2023

Then mark your calendars for the upcoming ServiceNow Knowledge Conference 2023! This year’s conference promises to be bigger and better than ever, focusing on knowledge sharing, innovation, and collaboration. Don’t miss this unparalleled opportunity to learn, connect, and collaborate with fellow ServiceNow enthusiasts.

Collaborations 98

Collaborations Customer Service Automation Service 98

Everest Group

NOVEMBER 6, 2023

Cloud Security Services PEAK Matrix® Assessment 2023 The demand for cloud security services in the global business landscape is accelerating due to enterprises’ digital transformation mandates, rising importance of data protection, and challenges in securing hybrid multi-cloud environments.

Service 64

Service Cybersecurity Regulations Government 64

Everest Group

APRIL 26, 2023

WEBINAR Building a Collaborative, Agile and Resilient Supply Chain With Data & Analytics April 26, 2023 11:00 AM PST | 11:30 PM IST Catch Everest Group Partner, Shirley Hung as she joins an expert panel to dive into the latest trends and best practices in digital transformation.

Collaborations 52

Collaborations Analytics Marketing Service 52

The Hackett Group

SEPTEMBER 28, 2023

Miami, FL — September 28, 2023 — Human resources (HR) operating costs increased significantly in 2023, with key contributors being wage inflation and high turnover rates, according to new Digital World Class ® HR research from The Hackett Group , Inc. NASDAQ: HCKT).

Human Resources 116

Human Resources Advisory Research Operational Costs 116

Magellan Solutions

NOVEMBER 10, 2023

Philippine BPO Statistics 2023 As other countries face economic challenges and companies tighten their budgets, the outsourcing industry in the Philippines is expected to thrive. billion in revenue by 2023, experiencing a significant increase from the previous year. billion in total investment pledges from January to September 2023.

BPO 52

BPO Call Center Business Process Outsourcing Outsourcing 52

IBM Services

DECEMBER 14, 2023

As it has become tradition , the team creating the looks back and shares the personal highlights of the year 2023. And just this month, IBM and Meta, together with over 50 founding members and collaborators, launched the AI Alliance. KubeCon – KubeCon + CloudNativeCon North America 2023 was in Chicago this year, my hometown.

Engineering 70

Engineering Accounting Automation Software 70

Everest Group

APRIL 16, 2023

EVENT SIG PROCUREMENT TECHNOLOGY SUMMIT 2023: Controlling the Sprawl: A Template for Managing Your IT Tail April 16-19, 2023 Everest Group is a proud sponsor of SIG’s 2023 Procurement Technology Summit, taking place from April 16 – 19, 2023, at the Omni Amelia Island Resort in Amelia Island, FL.

Sourcing 52

Sourcing Collaborations Efficiency Marketing 52

Perficient Digital Transformation

FEBRUARY 29, 2024

Perficient is excited to announce we’ve won the 2023 Acquia Partner Advocate of the Year Award for North America ! Perficient has obtained 7+ Acquia Engage awards including our recent 2023 win. Our collaboration with Acquia has been central to our success, enabling us to help drive exceptional outcomes.

Healthcare 64

Healthcare Regulations Sourcing Flexibility 64

Vilmate

JANUARY 18, 2024

The year 2023 was quite dramatic, full of events, expectations, ups and downs, and didn’t leave us bored even for a moment. Secondly, we launched Awarebee in 2023. This product is a collaborative effort between Vilmate in Ukraine and Malt Software in the U.S. and can certainly be pointed out as a major milestone.

Nearshoring 52

Nearshoring Flexibility Software Collaborations 52

Perficient Digital Transformation

NOVEMBER 6, 2023

We are excited to share the news that Perficient has been named a 2023 Top Workplaces winner in the Dallas-Fort Worth region, thanks to the company culture that we have cultivated. This team provides excellent opportunities for collaboration and a rewarding workplace environment.

Collaborations 52

Collaborations Engineering Marketing Software 52

31 West

SEPTEMBER 20, 2023

Supports Collaboration Earlier when you had to share a file to have it checked and edited, you would have to share it via email and the recipient would suggest the changes and send the file back to you. It collaborates with both and offers greater efficiency in storing files and folders. appeared first on 31West:

Accounting 130

Accounting Right-Sizing Collaborations Cybersecurity 130

Everest Group

JUNE 7, 2023

Enterprise blockchain service providers are distinguishing themselves by leveraging blockchain to foster collaboration, innovation, and transformation among diverse stakeholders.

Service 52

Service Banking Collaborations Government 52

Perficient Digital Transformation

OCTOBER 23, 2023

This collaboration has enabled us to deliver exceptional results for our clients, particularly in the realm of modern web development. We’d love to meet you, discuss your project ideas, and explore potential collaborations. Conference 2023! We’re excited to share our insights and experiences with you at the Next.js

Collaborations 103

Collaborations Efficiency Management 103

Hyland

MARCH 22, 2023

Hyland invites our global community to CommunityLIVE 2023 in Las Vegas to collaborate, innovate and focus on driving success, together. CommunityLIVE 2023 October 1–5, Las Vegas > Register now! Register today for early-bird rates before they expire on May 31, 2023. Get ready to innovate to drive better experiences.

Collaborations 52

Collaborations 52

Everest Group

SEPTEMBER 27, 2023

Realizing this goal requires collaboration with suitable providers. It marks the third wave of value-centric transformation, with enterprises adopting a fully digital future of work and prioritizing improved employee experience, value realization, productivity, cost efficiency, and workplace cohesion.

Service 59

Service Manufacturing Banking Marketing 59

Perficient Digital Transformation

MAY 8, 2023

The talent, drive, and collaborative spirit of our colleagues is unmatched. Today, we’re thrilled to announce that four of our colleagues have been named in the 2023 CRN Women of the Channel program. At Perficient, we strive to create a culture that challenges, champions, and celebrates our people.

Global Alliances 69

Global Alliances Sales Collaborations Marketing 69

AS White Global

FEBRUARY 7, 2024

With 88% of employees feeling strong on teamwork and honesty, it’s clear that ASW fosters a collaborative and transparent culture. The post ASW’S 2023 ENGAGEMENT SURVEY RESULTS ARE IN! The results are quite encouraging as it further reinforces the actions we’ve taken to make ASW Global a great place to work.

Collaborations 52

Collaborations 52

Zinnov

MARCH 21, 2024

As the year 2023 neared its end, India’s Global Capability Centers (GCCs) sector adeptly steered through a challenging economic environment. The sector faced a global backdrop shadowed by potential recessions, rising interest rates, and persistent inflation, which naturally tempered growth expectations.

Manufacturing 52

Manufacturing Collaborations Government Design 52

Perficient Digital Transformation

NOVEMBER 29, 2023

As you can gather from the above, MWC 2023 provided valuable insights into the latest trends and innovations in the CMT industry. At Perficient, we collaborate with our clients daily to carve out the most efficient and successful path forward and implement industry solutions through our team of subject matter experts and technologists.

Efficiency 52

Efficiency Flexibility Marketing Collaborations 52