Perficient Digital Transformation

JANUARY 27, 2023

2023 is going to be a challenging year for CFOs. With so many issues at the doorstep and mixed indicators adding to the confusion, one could make the argument that 2023 will be even tougher than the recent years. Finance & Accounting leaders will undoubtedly need help, particularly from technology experts. Feel free to comment!

Supply Chain Management 111

Supply Chain Management Finance Accounting Collaborations 111

31 West

JANUARY 20, 2023

It empowers employees with tools and apps that let them troubleshoot, collaborate and resolve issues more quickly. Ticket routing and collaboration tools are also available that make issue resolution time shorter. Types of Customers Owing to the flexible pricing options, Zendesk is suitable for small, medium, and large enterprises.

Right-Sizing 130

Right-Sizing Software Customer Service Out-Tasking 130

31 West

JANUARY 25, 2023

ServiceNow offers excellent integration capabilities and works with all important software apps that you use for communication, cross-departmental collaboration, HR management, accounting, and other tasks. The post ServiceNow vs AutoTask Compared 2023 appeared first on 31West:

Out-Tasking 130

Out-Tasking Software Automation Analytics 130

31 West

JANUARY 20, 2023

This allows seamless collaboration between different departments. Integrations Jira is a flexible software that supports all types of internal and external integrations. The post ManageEngine vs Jira Compared 2023 appeared first on 31West: As a result, your team can address user issues faster and more efficiently.

Software 130

Software Automation Out-Tasking Design 130

31 West

FEBRUARY 10, 2023

It provides service desk agents with a centralized customer view, integrations, knowledge base, and collaboration tools, helping them resolve issues quickly while offering a personalized experience. Jira vs Zendesk Compared 2023 Jira or Zendesk? The post Jira vs Zendesk Compared 2023 appeared first on 31West: user, $152.50/month

Sales 130

Sales Customer Support Customer Service Service 130

Premier BPO

JUNE 7, 2024

Outsourcing isn’t about reacting to change; it’s a proactive strategy that helps you access the expertise and flexibility needed to thrive in today’s dynamic business landscape. Seek partners whose mission, vision, and values align with yours for seamless collaboration. 2023 Global Shared Services and Outsourcing Survey 2.

Outsourcing 244

Outsourcing Co-Sourcing BPO Operational Costs 244

Magellan Solutions

JULY 21, 2023

Companies are becoming mindful of the potential of outsourcing services for small businesses in 2023. The top 10 outsourcing trends for 2023 are crucial for businesses to stay ahead. Explore the top ten outsourcing trends for 2023 with us. Cloud technology optimizes operations and enhances flexibility.

Outsourcing 94

Outsourcing Cybersecurity Robotics Process Automation Supply Chain Management 94

Everest Group

SEPTEMBER 14, 2023

About the Top GBS Employers 2023 Report To better understand the true differentiating factors that help create a superior employer brand perception, we analyzed the success stories of some of the top GBS employers from our recently published Top GBS Employers 2023 Report.

Collaborations 162

Collaborations Global Business Services Out-Tasking Flexibility 162

Everest Group

AUGUST 31, 2023

To participate, reach out to EPS ( EPS@everestgrp.com ) or complete the form: SAP Business Applications Services PEAK Matrix® Assessment 2023 for Mid-market Enterprises. Learn more to participate SAP mid-market customers have distinct priorities compared to large clients.

Marketing 147

Marketing Service Sourcing Flexibility 147

Everest Group

APRIL 25, 2023

April 25, 2023 4:30 AM EST | 9:30 AM BST Join Everest Group Partner, David Rickard , on the 25th April at 09:30AM – 11:00AM in this virtual event as the panel looks at examples of those who have successfully implemented agile sourcing and the challenges they have faced along the way. But how many know the right time and place to implement it?

Sourcing 130

Sourcing Collaborations Flexibility 130

Everest Group

SEPTEMBER 30, 2024

In 2023 alone, over three hundred GCCs were set up in offshore and nearshore locations, and this trend is expected to continue in the near future. However, there is now a marked shift towards greater collaboration with providers throughout the GCC lifecycle, including the setup phase.

Supply Chain Management 147

Supply Chain Management Collaborations Advisory Nearshoring 147

Groove Technology

MAY 19, 2024

As a result, the Philippines is an ideal location for establishing offshore teams for international enterprises, facilitating smoother collaboration and communication. In 2023, the FBI reported a record loss of $12.5 This allows clients to collaborate with offshore teams seamlessly, as if they were working in the same location.

IT Outsourcing 130

IT Outsourcing Outsourcing Cybersecurity Offshoring 130

Zinnov

APRIL 6, 2023

They will be known for their adaptability to change, and evolve, and handle ambiguity, agility, and flexibility to meet the purpose and ambitions of its people, and the future technology demands. Flexible working arrangements Hybrid/remote working Top talent is moving out of companies where they don’t get to enjoy flexibility.

Management 95

Management Jobbing Flexibility Collaborations 95

Groove Technology

OCTOBER 1, 2024

The model provides significant benefits, including real-time collaboration due to time zone alignment, cultural affinity, access to skilled talent pools, and enhanced quality control. It also offers greater flexibility in scaling teams based on project needs, a crucial factor in today's fast-paced business environment.

Nearshoring 130

Nearshoring Software Outsourcing Offshoring 130

Perficient Digital Transformation

FEBRUARY 22, 2024

A Brief Look at 2023 Our Salesforce practice showed up big in 2023! We bring the global depth, scale, and industry expertise our larger competitors bring, but with the flexibility and collaboration of our smaller competitors. I’m based in Fargo, ND, but have an amazing, diverse team of consultants across the globe.

Manufacturing 114

Manufacturing Healthcare Flexibility Collaborations 114

Hyland

OCTOBER 27, 2022

Three strategic initiatives to address in 2023. Three strategic initiatives to address in 2023. If you’re unsure how to move your digital evolution forward in 2023, we suggest focusing on three strategic initiatives: Modernization. In this piece: Developing your ongoing digital transformation strategy. Experience. Innovation.

Government 82

Government Out-Tasking Software Collaborations 82

Premier BPO

AUGUST 30, 2024

The final total layoffs for 2023 totaled 262,735, with tech layoffs being 59% higher than 2022s total offshore staffing stands out as a solution to staffing gaps and deliverable deadlines. The prevailing talent crunch issue implies that there will only be 71 potential talents in the USA for every hundred vacancies.

Offshoring 130

Offshoring Co-Sourcing Labor Costs Outsourcing 130

Velocity Global

MAY 23, 2023

When we think about “flexible work,” we typically think of working from home—but there’s more to it than offering remote work or work-from-home options. Understanding Your Team’s Needs Today’s top talent wants flexible leadership that empowers them to do meaningful work and recognizes their contributions as well as their individual needs.

Flexibility 52

Flexibility Out-Tasking Jobbing Global Hiring 52

Amzur

FEBRUARY 8, 2023

IT priorities of business leaders in 2023: Here are the key priorities of business leaders in 2023: 1. Speed and hyper-growth: In 2023, the demand for the speed with which we deploy disruptive new technologies and deliver what the business needs for new opportunities have increased more than ever.

Robotics Process Automation 69

Robotics Process Automation Automation Healthcare Manufacturing 69

Everest Group

AUGUST 1, 2023

DALLAS, August 1, 2023 — Everest Group today released the results of its second annual rating of top employers for tech talent, this year expanding the rating beyond the United States to include employers in the United Kingdom and India. Employee expectations are continuously evolving.

Engineering 130

Engineering Research Human Resources Design 130

Groove Technology

MAY 7, 2024

Furthermore, outsourcing to India offers a variety of engagement models, providing businesses with the flexibility to choose the best fit for their needs. Companies also have the flexibility to choose their payment model—whether it’s a fixed cost, monthly retainer, or hourly rate—based on the specific requirements of their projects.

IT Outsourcing 130

IT Outsourcing Outsourcing Cybersecurity Government 130

31 West

MARCH 8, 2023

Hopefully, by the end of this post, you will know new features, updates, interfaces, flexibility, and changes in other core functions of this smart ITSM software. ServiceNow Roadmap: What Exactly It Is Every business, irrespective of its size and nature, relies on team collaboration. That’s where strategic roadmaps come into play.

Right-Sizing 130

Right-Sizing Out-Tasking Flexibility Software 130

Perficient Digital Transformation

FEBRUARY 29, 2024

Perficient is excited to announce we’ve won the 2023 Acquia Partner Advocate of the Year Award for North America ! Perficient has obtained 7+ Acquia Engage awards including our recent 2023 win. Our collaboration with Acquia has been central to our success, enabling us to help drive exceptional outcomes.

Healthcare 64

Healthcare Regulations Sourcing Flexibility 64

Groove Technology

OCTOBER 1, 2024

Custom software development outsourcing offers a flexible and cost-effective solution to these challenges. trillion by 2023. A Deloitte study found that 59% of companies consider onshore outsourcing for certain functions. A KPMG survey found that 44% of organizations are considering this approach. According to Beroe Inc.,

Software 130

Software Outsourcing Nearshoring Offshoring 130

Everest Group

JANUARY 17, 2023

Collaborative development. Business users play an increasingly important role in the application lifecycle, collaborating with professional developers to reduce the gap between their requirements and the final product’s functionalities. Pricing insights.

Research 130

Research Collaborations Sourcing Design 130

Groove Technology

SEPTEMBER 26, 2024

Compared to in-house development, outsourcing offers unique advantages in terms of flexibility, cost-effectiveness, and access to diverse skill sets. Control and Communication While in-house teams offer direct control, modern project management tools have made remote collaboration highly effective.

Software 130

Software Outsourcing Offshoring Nearshoring 130

Vilmate

JULY 22, 2024

We’re well-versed in the pros and cons of remote collaboration and can help determine whether it’s the right fit for your business. Types of remote teams can also vary based on the format of collaboration: Network teams assemble cross-functional specialists to exchange expertise and knowledge on specific issues.

Collaborations 52

Collaborations Out-Tasking Right-Sizing Reduced Overhead 52

Groove Technology

SEPTEMBER 27, 2024

Scalability and flexibility: Outsourcing allows you to scale your development team up or down based on project requirements. A 2023 study by Deloitte found that 81% of executives cited clear project requirements as critical for outsourcing success. Establish overlapping work hours for real-time collaboration.

Software 130

Software Outsourcing Offshoring Right-Sizing 130

Magellan Solutions

NOVEMBER 10, 2023

Philippine BPO Statistics 2023 As other countries face economic challenges and companies tighten their budgets, the outsourcing industry in the Philippines is expected to thrive. billion in revenue by 2023, experiencing a significant increase from the previous year. billion in total investment pledges from January to September 2023.

BPO 52

BPO Call Center Business Process Outsourcing Outsourcing 52

Groove Technology

OCTOBER 1, 2024

According to a 2022 survey by Commit, outsourcing for startup software development is expected to increase by 70% between 2022 and 2023. Scalability and flexibility in operations Startups often face unpredictable growth patterns and changing market demands. Cultural alignment can significantly impact collaboration quality.

Software 130

Software Outsourcing Nearshoring Offshoring 130

Everest Group

SEPTEMBER 14, 2023

Reduce customer churn rate by 5%​ Increase customer retention by 2% in May 2023 by improving customer satisfaction and loyalty through targeted marketing campaigns, personalized outreach, and enhanced customer support processes​ What best practices should my organization follow to successfully implement OKRs?

Accounting 162

Accounting Marketing Customer Support Flexibility 162

The Scalers

SEPTEMBER 20, 2023

Build future-proof dev teams Discover how to scale development teams in 2023 and beyond DOWNLOAD EBOOK Sneak peek In Scaling Beyond Borders , we explore how, three years after the strike of the global pandemic, “a new paradigm shift powered by AI is reshaping industries”. and the evolving strategies for building tech teams beyond 2023.

Offshoring 102

Offshoring Engineering Cybersecurity Collaborations 102

Capgemini

JANUARY 17, 2023

YOUR 2023 DATA STRATEGY IN FOUR RESOLUTIONS Sabina Shaikh 17 Jan 2023. Following a volatile year in the market, you can get ahead of your 2023 plans and see where your organization can improve processes, bring on new tools, and set goals that make sense for your team. Stay the course to be prepared for a happy new year!

Streamline Operations 52

Streamline Operations Flexibility Sourcing Regulations 52

Globalization Partners

DECEMBER 21, 2022

The G-P leadership team weighs in on global hiring trends, HR tech and what’s important to employees in 2023. As a company that provides access to talent so companies can grow and scale internationally, we asked our leadership team here at G-P what they foresee in 2023. Heidi Arkinstall , Chief Marketing Officer, G-P.

Global Hiring 52

Global Hiring Payroll Flexibility Out-Tasking 52

The Hackett Group

APRIL 25, 2023

MIAMI & LONDON, April 25, 2023 – One-size-fits-allhybrid work policies are more likely than other options to have a negative impact on employee engagement, retention and the amount of work done each day, according to new hybrid work research from The Hackett Group , Inc. NASDAQ: HCKT).

Research 96

Research Collaborations Advisory Jobbing 96

Perficient Digital Transformation

NOVEMBER 29, 2023

Cloud Technology : Discussions and innovations associated with cloud technology focused on edge computing, green computing, AI, data, enterprise cloud, and the necessity for carriers to evolve their infrastructure stacks to more open and flexible models. I am thrilled about the future of the communications, media, and technology industry.

Efficiency 52

Efficiency Marketing Flexibility Collaborations 52

IBM Services

SEPTEMBER 11, 2023

This partnership gives clients the flexibility to choose the right mix of technologies for their needs, and IBM Consulting can help them scale those solutions enterprise-wide. This collaboration recognizes that data and AI are inseparable allies in driving digital transformation.

Engineering 111

Engineering Collaborations Software Insurance 111