Premier BPO

JUNE 7, 2024

With experienced external partners, your business can unlock best practices that streamline your processes for improved efficiency, scalability, and exceptional customer service. The Solution Premier BPO thoroughly analyzed the client’s needs and existing workflows to identify opportunities to streamline processes and improve efficiency.

Outsourcing 244

Outsourcing Co-Sourcing BPO Operational Costs 244

Perficient Digital Transformation

JANUARY 27, 2023

2023 is going to be a challenging year for CFOs. With so many issues at the doorstep and mixed indicators adding to the confusion, one could make the argument that 2023 will be even tougher than the recent years. Finance & Accounting leaders will undoubtedly need help, particularly from technology experts. Feel free to comment!

Supply Chain Management 111

Supply Chain Management Finance Accounting Collaborations 111

Everest Group

MARCH 11, 2024

Key priorities also involve fortifying data security, ensuring compliance, and automating manual processes to enhance overall efficiency. Consumer Packaged Goods (CPG) IT Services PEAK Matrix® Assessment 2024 What is in this PEAK Matrix® Report In this report, we assess 23 providers featured on the CPG IT Services PEAK Matrix®.

Service 147

Service Retail Manufacturing Banking 147

31 West

FEBRUARY 23, 2023

However, this also means companies need more agents working in the background, which can be problematic without an efficient management system and enough well-trained agents. We compiled a list of best practices that contact centers can use to grow, and we’ll show you how to use them to ensure smooth business operations in 2023.

Call Center 130

Call Center Customer Service Research Jobbing 130

Everest Group

MARCH 8, 2024

Equipped with trained workers and robust annotation platforms, these providers efficiently guide enterprises through the DAL landscape. They prioritize providers that emphasize relationship-building, cost-effectiveness, agility, and a steadfast commitment to deliver tangible business impact and RoI throughout their transformation journey.

Manufacturing 162

Manufacturing Banking Operational Costs Sourcing 162

Everest Group

FEBRUARY 16, 2024

The introduction of new regulations in the financial sector necessitates a dynamic regulatory compliance framework, posing a global management challenge for these institutions. Stakeholders prioritize efficiency and productivity, aiming to reduce false positives and mitigate potential losses from regulatory fines.

Co-Sourcing 173

Co-Sourcing Banking Service Advisory 173

Everest Group

JUNE 5, 2024

Enterprises struggle to navigate complex compliance frameworks, stay updated with emerging regulations, and manage diverse geographical requirements, all vital for achieving regulatory compliance and securing market access. In response, providers are enhancing their capabilities and offerings by investing significantly in technology.

Regulations 147

Regulations Marketing Service Efficiency 147

Everest Group

APRIL 10, 2024

Research indicates that nearly 50% of providers witnessed an overall increase in denials in 2023 compared to the previous year, while patient collections sharply dropped to 47.8% in 2022 and 2023 from 54.8% These innovations streamline operations, reduce costs, and improve efficiency, ultimately enhancing profitability margins.

Management 147

Management Healthcare Robotics Process Automation Analytics 147

Everest Group

DECEMBER 7, 2023

Inconsistent or unclear regulations can create uncertainty and hinder long-term planning for energy transition strategies Limited availability of suitable infrastructure : The implementation of renewable energy projects often requires ample space and specific geographical conditions.

Regulations 173

Regulations Efficiency Sourcing Marketing 173

Perficient Digital Transformation

NOVEMBER 27, 2023

In the dynamic environment of highly regulated industries like healthcare and financial services, leaders often balance competing goals to delight customers while cutting costs. This has challenged many organizations to better optimize and intelligently automate business processes and experiences.

Regulations 52

Regulations Efficiency Healthcare Automation 52

Redial

OCTOBER 5, 2023

The financial industry’s landscape is constantly evolving, and as we close 2023 and look ahead to 2024, financial companies face a host of new challenges. Challenges in 2023 and Beyond For Financial Companies Regulatory Compliance Financial regulations continue to evolve, becoming more complex and stringent.

Cybersecurity 130

Cybersecurity Banking Regulations Collaborations 130

Everest Group

JULY 17, 2024

As per a report by the National Oceanic and Atmospheric Administration (NOAA), in 2023 alone, the United States witnessed 25 climate-related disasters that each resulted in damages exceeding US$1 billion, nearly doubling the annual average from the previous five years and leading to 464 fatalities.

Insurance 173

Insurance Risk Management Risk Management Regulations 173

Everest Group

FEBRUARY 21, 2023

Two of the top benefits enterprises receive from EOR adoption is that they no longer have to deal with the complexity of setting up international entities nor worry about staying in compliance with local laws and regulations,” said Priyanka Mitra, vice president at Everest Group. “In

Global Hiring 130

Global Hiring Administrative Payroll Regulations 130

Everest Group

MARCH 13, 2023

Wall Street predicts that the probability of a global recession in 2023 is 61%, well above the stable benchmarks. Exhibit 2: Year-over-year growth rate by revenue for healthcare payers The overall impact on the payers in the fiscal year 2023, however, will be determined by several upcoming trends.

Healthcare 147

Healthcare Insurance Administrative Government 147

The Scalers

JANUARY 18, 2023

As businesses strive to remain agile and competitive, they must continually monitor the latest trends in the market and implement solutions that will help them run more efficiently. efficiency of operations. streamline workflows efficiently. The top transformation trends changing the world. decision-making. accurate forecasts.

Cybersecurity 92

Cybersecurity Robotics Process Automation Right-Sizing Retail 92

Premier BPO

NOVEMBER 15, 2024

The Rising Importance of Effective Recall Management In 2023, product recalls in the U.S. According to Sedgwick Brand Protection’s 2024 State of the Nation Recall Index, 3,301 recall events occurred across five industries in 2023. reached a seven-year high, increasing by 11% from the previous year.

Co-Sourcing 130

Co-Sourcing Outsourcing Regulations Efficiency 130

Everest Group

MARCH 11, 2024

Similarly, JPMorgan Chase has invested in containerization to streamline its IT infrastructure, demonstrating the significant efficiency and flexibility benefits these technologies offer to the BFS industry.

Banking 147

Banking Service Regulations Flexibility 147

Everest Group

SEPTEMBER 9, 2024

Capital Markets IT Services PEAK Matrix® Assessment The capital markets industry is transforming to enhance operational efficiencies and reduce costs. Enterprises are investing in Regulatory Technologies (RegTech) to manage compliance efficiently across global regulations.

Marketing 130

Marketing Service Cybersecurity Banking 130

Perficient Digital Transformation

JANUARY 27, 2023

Improving the speed and efficiency of software delivery by automating security tasks and reducing manual processes. Compliance and regulatory standards: AppScan on Cloud can help organizations ensure compliance with various security standards and regulations, such as OWASP, PCI-DSS, and HIPAA.

Software 111

Software Automation Sourcing Regulations 111

Everest Group

FEBRUARY 26, 2024

If the Capital One merger clears antitrust regulations, the combined entity would become the sixth-largest US bank by assets and a leading card issuer and network provider for the US payments market. Operationally, underwriting, efficiency, risk management, and compliance enhancements will drive data and technology investments.

Banking 147

Banking Risk Management Risk Management Marketing 147

Everest Group

NOVEMBER 30, 2023

As we stand on the brink of COP28 (November 30 to December 12, 2023), Everest Group’s technology service provider clients and industry leaders are poised to play a pivotal role in advancing the goals set forth by the Paris Agreement. This US$50 billion+ market also has a profound impact on sustainability beyond operational efficiency.

Supply Chain Management 162

Supply Chain Management Finance Research Government 162

Everest Group

SEPTEMBER 30, 2024

Healthcare Payer Business Process as a Service (BPaaS) – Solutions PEAK Matrix® Assessment The healthcare payer outsourcing market is rapidly evolving, driven by healthcare payers’ need to enhance efficiency, manage costs, meet member expectations, and navigate complex regulations.

Healthcare 130

Healthcare Service Streamline Operations Administrative 130

Everest Group

FEBRUARY 6, 2024

Cultural changes needed for gen AI adoption Governance, security, and compliance For gen AI consulting providers, navigating governance, security, and compliance is a multi-faceted challenge in a domain where innovation often outstrips regulation. This can provide data-driven insights into the effectiveness of gen AI solutions.

Government 173

Government Out-Tasking Software Automation 173

Everest Group

JUNE 28, 2023

Desktop Infrastructure Transformation (DIT) has emerged as an attractive solution to combat these market disruptions because of its ability to optimize costs, empower users, and enhance IT efficiency. In this blog, we’ll explore how DIT can help the BFSI industry tackle pressing issues. Contact us directly to discuss this topic further.

Banking 130

Banking Cybersecurity Insurance Analytics 130

Everest Group

JANUARY 6, 2023

Oil and gas – Digitizing operations for improved efficiency has increased the attack surface and has made this area more vulnerable to threats. During the Russia-Ukraine war, states were reportedly involved in sponsoring attacks, leading governments across the world to alter or create industry regulations and guidelines.

Energy & Utilities 130

Energy & Utilities Cybersecurity Manufacturing Regulations 130

Everest Group

MARCH 10, 2023

The recession may be a short-term phenomenon, but it clearly presents enterprises an opportunity to re-examine their current T&S practices and determine how to do the work more efficiently over the long term. This is a move that can unlock Artificial Intelligence (AI)-human synergies and lead to further cost and process efficiencies.

Regulations 147

Regulations Offshoring Research Out-Tasking 147

Everest Group

NOVEMBER 23, 2023

As AWS re:Invent 2023 rapidly nears, cautious optimism has replaced the blissful ignorance that once characterized enterprise cloud spending. In the third quarter of 2023, AWS reported US$23.1 Learn the key questions stakeholders should ask when evaluating their AWS cloud strategy in this blog. Let’s explore how AWS is managing this.

Government 147

Government Analytics Research Service 147

Everest Group

FEBRUARY 23, 2023

With Australia facing a looming recession, outsourcing is emerging as a solution for banks and financial institutions to navigate economic uncertainty, improve efficiency, and find expert talent. With stringent regulations, pre-existing products must be modified to meet each financial enterprise’s specific size and sector requirements.

Banking 130

Banking Outsourcing Marketing Regulations 130

Paysquare

APRIL 30, 2023

Payroll management has come a long way from manually calculating salaries and keeping records to an automated process that is streamlined, efficient and accurate. In 2023, we can expect to see more businesses adopting payroll outsourcing services in order to improve efficiency and accuracy in their payroll processes.

Payroll 52

Payroll Outsourcing Flexibility Out-Tasking 52

IBM Services

SEPTEMBER 26, 2023

Aircraft safety is a highly regulated process and an industry requirement, and every major part of an aircraft has a serial number that is tracked and assessed for airworthiness. Spatial computing enhances safety and simplifies compliance with industry regulations.

Regulations 100

Regulations Engineering Efficiency Design 100

Mercans

MAY 3, 2023

Fresh from being recognised as Global Leader by NelsonHall and Star Performer by Everest Group, Mercans is proud to announce that it has been nominated in two categories at the Global Payroll Awards 2023. Mercans has been nominated for Employer of Record Organization of the Year 2023 and Payroll Software Supplier of the Year 2023.

Payroll 52

Payroll Regulations Reduced Costs Software 52

IBM Services

APRIL 22, 2024

According to the European Union’s 2023 Energy Efficiency Directive , Europe’s data center electricity consumption is expected to grow 28% from 2018 to 2030, exemplifying the environmental costs of AI usage. In our 2023 Impact Report , we reported that 70.6% In our 2023 Impact Report , we reported that 70.6%

Government 95

Government Design Engineering Manufacturing 95

Perficient Digital Transformation

MARCH 6, 2023

I attended the 14th annual SCOPE Summit on February 6-9 of 2023 to connect with my colleagues and other industry experts about what technology advancements are driving growth in the life sciences industry. Our comprehensive end-to-end support keeps your organization efficiently moving forward. Have questions?

Collaborations 64

Collaborations Regulations Research Sourcing 64

Future of Sourcing

JULY 28, 2023

– How Calculum’s ADA Platform allows leading organizations to optimize their payment terms, aligned to their competitors and unlock working capital and generate millions in free cash flow. – “How a simple initiative helped save millions of lives from the Aids Epidemic.”

Facilities Management 52

Facilities Management Robotics Process Automation Retail Strategic Sourcing 52

Everest Group

OCTOBER 31, 2022

New security requirements, industry mandates, and changing customer needs require the contemporary life sciences supply chain to become more efficient, transforming the logistics network. Read this first part of our blog series to understand the shift that is underway. Similar laws are in effect in Europe and other parts of the world.

Pharmaceuticals 130

Pharmaceuticals Strategic Sourcing Manufacturing Regulations 130

Paysquare

JULY 28, 2023

Did you know that as of 2023, the global payroll outsourcing market was valued at approximately $18.4 Numerous enterprises prefer to enlist the assistance of proficient service providers in managing their payroll operations, with the goal of improving efficiency and streamlining procedures.

Payroll 98

Payroll Outsourcing Regulations Customer Support 98

Everest Group

NOVEMBER 23, 2023

As AWS re:Invent 2023 rapidly nears, cautious optimism has replaced the blissful ignorance that once characterized enterprise cloud spending. In the third quarter of 2023, AWS reported US$ 23.1 L earn the key questions stakeholders should ask when evaluat ing their AWS cloud strategy in this blog.

Government 130

Government Analytics Research Service 130