Everest Group

SEPTEMBER 9, 2024

Capital Markets IT Services PEAK Matrix® Assessment The capital markets industry is transforming to enhance operational efficiencies and reduce costs. Firms are streamlining operations by automating processes, integrating new technologies, and outsourcing non-core activities such as IT management and back-office functions.

Marketing 130

Marketing Service Cybersecurity Banking 130

Everest Group

SEPTEMBER 30, 2024

Healthcare Payer Business Process as a Service (BPaaS) – Solutions PEAK Matrix® Assessment The healthcare payer outsourcing market is rapidly evolving, driven by healthcare payers’ need to enhance efficiency, manage costs, meet member expectations, and navigate complex regulations.

Healthcare 130

Healthcare Service Streamline Operations Administrative 130

Everest Group

DECEMBER 9, 2022

In this challenging environment, enterprises’ immediate goals are to reduce costs, streamline operations, and achieve quick and tangible benefits from all their investments. These teams of experts can provide valuable insights to guide an organization’s CXM strategy and maximize efficiency.

Outsourcing 130

Outsourcing Selective Outsourcing Streamline Operations Flexibility 130

Premier BPO

JULY 23, 2024

The Results The solutions led to significant improvements in customer experience and operational efficiency as staff reduction by 30% brought in savings of approximately $180k annually. The streamlined operational work plan helped decrease the abandon rate from 27% to 3%, reducing average handling time from 11 to 8 minutes.

Nearshoring 130

Nearshoring BPO Outsourcing Out-Tasking 130

Everest Group

JUNE 6, 2023

Despite these issues, Cognizant ranked sixth in Everest Group’s latest version of the flagship leaderboard of global IT organizations – PEAK Matrix Service Provider of the Year 2023. Even with the remaining issues that need to be fixed, the company has sound fundamentals.

Banking 130

Banking Streamline Operations Analytics Collaborations 130

Amzur

JANUARY 31, 2024

is set to witness a significant shift towards enhanced efficiency, intelligence, and user-centric experiences. With its robust suite of upgraded features, this release aims to empower businesses with enhanced capabilities and streamlined operations. Improved financial efficiency NetSuite 2024.1 With NetSuite 2024.1,

Data Entry 105

Data Entry Finance Out-Tasking Analytics 105

Perficient Digital Transformation

JUNE 26, 2023

We are pleased to announce that we have been ranked the 10th-largest healthcare management consulting firm in Modern Healthcare’s 2023 survey. Our teams shape, streamline, and transform our client’ s technology and digital strategy to drive financial, operational, and health outcomes.

Healthcare 52

Healthcare Management Streamline Operations Insurance 52

Perficient Digital Transformation

OCTOBER 24, 2024

OCC In December 2023, the Office of the Comptroller of the Currency (OCC) classified AI as an emerging risk to the banking industry in an industry report they produced. Co-pilots: Software supported and enabled traders to operate more efficiently and swiftly.

Regulations 52

Regulations Service Banking Cybersecurity 52

Perficient Digital Transformation

OCTOBER 27, 2023

By pairing the SAP Composable Storefront with professional services, businesses can streamline operations and save both time and money. It encompasses critical components like Content Management System (CMS), analytics for insights, personalization modules for custom user experiences, and efficient search functionalities.

E-Commerce 105

E-Commerce Time Savings Streamline Operations Flexibility 105

IBM Services

OCTOBER 17, 2023

In a research brief defining “5 trends for 2023,” the IBM Institute for Business Value reports, “In 2023, rapid response is the new baseline. While this intelligence is already helpful to streamline operations and fuel smarter decisions, organizations can go a step further by activating automation.

E-Commerce 81

E-Commerce Automation Streamline Operations Analytics 81

Unosquare

SEPTEMBER 14, 2023

The life sciences industry leverages various software solutions to provide better patient care, streamline operations, and enhance medical research. The healthcare industry employs an array of software solutions ranging from Electronic Health Records (EHRs) to telemedicine platforms, facilitating smoother and more efficient operations.

Healthcare 98

Healthcare Software Analytics Administrative 98

Premier BPO

NOVEMBER 22, 2024

This closely matches the 2,459 recalls in the same period of 2023. Implementing an agile approach ensured seamless communication between customers and the client, addressing concerns efficiently and minimizing disruption. This ensures streamlined operations, revenue protection, and enhanced efficiency.

Outsourcing 100

Outsourcing Management Co-Sourcing Regulations 100

IBM Services

OCTOBER 30, 2023

The retailer uses these insights to optimize inventory levels, reduce costs and enhance efficiency. Overall, this partnership enables the retailer to make data-driven decisions, improve supply chain efficiency and ultimately boost customer satisfaction, all in a secure and scalable cloud environment.

Analytics 83

Analytics Retail Insurance Streamline Operations 83

Amzur

OCTOBER 8, 2024

As organizations move towards cloud computing, containerization has emerged as a transformative technology, allowing businesses to encapsulate, deploy, and manage applications with unprecedented efficiency. million from 2023 to 2031. This leads to higher operational costs and reduced efficiency.

Healthcare 104

Healthcare Automation Efficiency Flexibility 104

The Hackett Group

OCTOBER 6, 2023

Miami, FL — October 6, 2023 — Digital World Class ® technology organizations deliver far greater value than their peers and are more resilient and better able to navigate uncertainty, while also spending 18% less and operating with 27% fewer staff, according to new research from The Hackett Group , Inc. NASDAQ: HCKT).

Advisory 105

Advisory Research Labor Costs Streamline Operations 105

Perficient Digital Transformation

NOVEMBER 22, 2023

However, in October 2023, loan payments resumed, presenting new financial challenges. In the second quarter of 2023, the average credit card balance soared to a 15-year peak. In March 2020, the student loan forgiveness program was initiated, providing relief to many borrowers.

Banking 52

Banking Streamline Operations Efficiency Service 52

IBM Services

NOVEMBER 30, 2023

The cyberthreat landscape is evolving and countries such as India are facing an alarming rate of increase in cyberattacks ( Q2 of 2023 saw a 90% increase ). The consolidation of client environments within a centralized platform streamlined operations, improved scalability and reduced costs.

Cybersecurity 70

Cybersecurity Regulations Sourcing Streamline Operations 70

Mercans

DECEMBER 22, 2023

In the dynamic realm of global payroll, Mercans has carved a distinguished path, emerging as a Leader in Avasant’s Payroll Business Process Transformation 2023–2024 RadarView. This meticulous approach ensures compliance, operational efficiency, and offers a unified global perspective for our valued clients.

Payroll 52

Payroll Engineering Streamline Operations BPO 52

Capgemini

SEPTEMBER 13, 2024

Streamlining operations and mitigating risks Digital assets expedite and streamline transaction processes far beyond the capabilities of traditional financial tools. The path ahead The impact of digital assets on the post-trade sector signals a pivotal transformation in capital market operations. Please try again.

Marketing 52

Marketing Regulations Streamline Operations Reduced Costs 52

Mattsen Kumar

OCTOBER 1, 2024

Advanced algorithms balance supply and demand in real-time, leading to more efficient energy use and reduced waste. AI-powered energy management systems have the potential to achieve a 20% growth in energy efficiency by the year 2035. AI systems streamline billing processes, ensuring accuracy and transparency. Final words!

Streamline Operations 52

Streamline Operations Customer Service Efficiency Operational Costs 52

CGS Inc

OCTOBER 3, 2023

10/03/2023 Nestled between the majesty of the Andes and the Pacific Ocean, you’ll find Chile – a country that exudes an aura of mystique, boasts a tapestry of diverse landscapes, rich heritage, and a vibrant culture that never fails to mesmerize its visitors.

Business Process Outsourcing 52

Business Process Outsourcing BPO Nearshoring Outsourcing 52

SEBPO

MAY 24, 2023

BLOG Four Questions to Ask When Vetting a New Outsourcing Partner Total 3 3 0 0 May 24, 2023 Working with the right outsourcing partner can help you streamline operations, optimize costs, and tap into specialized expertise. Related: Tips to Set You Up for Outsourcing Success in 2023 Do they understand my business?

Outsourcing 52

Outsourcing Out-Tasking Streamline Operations Global Outsourcing 52

Capgemini

APRIL 19, 2023

How governments are using IT to shrink their carbon footprints Gunnar Menzel 19 Apr 2023 Facebook Twitter Linkedin The public sector has a mandate to lead on sustainability, and this includes their IT footprint. With the right strategy in place, digitization becomes a powerful enabler of decarbonization and resource efficiency.

Government 52

Government Supply Chain Management Streamline Operations Sourcing 52

Capgemini

JUNE 28, 2023

Intelligent Industry: The backbone of creativity in Aerospace and Defense innovation Mike Dwyer 28 June 2023 Facebook Twitter Linkedin In aerospace and defense, we often find ourselves engrossed in discussions about the various pieces and products that make our organizations intelligent.

Engineering 52

Engineering Manufacturing Streamline Operations Efficiency 52

NoonDalton

JULY 3, 2024

Initially surrounded by a “hype storm,” AI has now demonstrated substantial value across various industries, proving its capability to transform customer service and operational efficiency. RPA’s Role in Enhancing Efficiency RPA has proved invaluable in streamlining operations within call centers.

Call Center 52

Call Center Robotics Process Automation Data Entry Customer Support 52

Everest Group

SEPTEMBER 28, 2023

Technology played a pivotal role as digital platforms and tools streamlined operations, improved candidate sourcing, and enhanced workforce management. AI-powered candidate matching and online talent marketplaces gained prominence, providing efficient ways to connect employers with contingent workers.

Human Resources 162

Human Resources Streamline Operations Marketing Engineering 162

Zinnov

SEPTEMBER 26, 2024

Rising Demand for Horizontal Automation: Enterprises increasingly sought to automate horizontal processes such as HR, Finance, and IT to streamline operations and reduce costs. Powered by Generative AI (Post-2023) The future of Automation is being shaped by the convergence of Intelligent Automation technologies and Generative AI.

Automation 52

Automation Streamline Operations Marketing Efficiency 52

Everest Group

OCTOBER 17, 2024

billion in 2023 to over US$ 14 billion by 2028. from 2023 to 2028. It has the potential to reshape the payment integrity landscape, setting new standards for accuracy, efficiency, and innovation. Many payers currently manage relationships with more than seven partners, with some overseeing as many as 13.

Marketing 147

Marketing Healthcare Management Administrative 147

Everest Group

FEBRUARY 11, 2025

Legacy systems continue to hinder agility and innovation, posing challenges to operational efficiency. However, there is a growing recognition of the need for digitalization to streamline operations, enhance customer experience, and remain competitive in a rapidly changing market.

Administrative 130

Administrative Insurance Human Resources Finance 130

Premier BPO

FEBRUARY 28, 2025

In 2023 alone, the United States reported 3,300 recalls across various industries, including automotive, food, medical, and consumer goods. 2 Key Takeaways 1 Product recalls can cost over $10 million is your business equipped to handle them efficiently? 4 A centralized recall strategy can improve efficiency by 11.4%

Co-Sourcing 130

Co-Sourcing Management Sourcing Analytics 130

Premier BPO

NOVEMBER 22, 2024

This closely matches the 2,459 recalls in the same period of 2023. Implementing an agile approach ensured seamless communication between customers and the client, addressing concerns efficiently and minimizing disruption. This ensures streamlined operations, revenue protection, and enhanced efficiency.

Outsourcing 100

Outsourcing Management Co-Sourcing BPO 100

Perficient Digital Transformation

FEBRUARY 11, 2025

Organizations worldwide making AI a strategic priority, harnessing its power to enhance efficiency, accelerate decision-making, and drive growth. In fact, g enerative AI adoption has skyrocketed from 55% in 2023 to 75% in 2024 , contributing to an estimated global economic impact of $19.9

Streamline Operations 52

Streamline Operations Automation Sales Design 52

Capgemini

OCTOBER 6, 2023

Process mining – leveraging data-driven opportunity discovery Thomas Both Oct 04, 2023 Facebook Twitter Linkedin As the digital landscape continues to evolve, process mining enables organizations to unlock hidden potential from data-driven insights – streamlining operations, enhancing customer satisfaction, and driving a competitive advantage.

Analytics 52

Analytics Out-Tasking Streamline Operations Reduced Costs 52

Capgemini

FEBRUARY 27, 2025

Why all products need a software product engineering strategy (part 2) Todd OMara 15 Dec 2023 Facebook Linkedin Software is critical to customer value and loyalty, new business models, and revenue. This can help prevent budget overruns and streamline operations for the software product lifecycle.

Engineering 52

Engineering Software Design Cybersecurity 52

Capgemini

NOVEMBER 18, 2024

Enhanced risk management: Gen AI can significantly improve processes like fraud detection, credit risk assessment, and anti-money laundering (AML) compliance, increasing operational efficiency and accuracy. Capgemini’s Comprehensive AI framework Ready, set, go!

Service 52

Service Co-Sourcing Insurance Government 52

Capgemini

OCTOBER 11, 2024

We explore mass adoption, rapid implementation, and the role of Centers of Excellence (CoEs) Gen AI solutions are profoundly transformative, captivating industries with its potential to revolutionize how businesses operate. This is primarily due to its ability to streamline processes and enhance efficiency.

Engineering 52

Engineering Research Collaborations Out-Tasking 52