Everest Group

NOVEMBER 30, 2023

Solutions such as patient engagement, denial management, and medical coding are in demand as healthcare providers are expected to continue prioritizing solutions that not only address current challenges but also provide flexibility for future developments in the healthcare landscape.

Management 64

Management Healthcare Sourcing Sales 64

Everest Group

MARCH 29, 2023

Digital commerce platform providers are offering more flexibility and agility to enterprises and supporting key business models on a single platform. As customer touchpoints increase and customer purchase journeys become more complex, digital commerce platform providers are evolving their offerings to meet evolving enterprise expectations.

E-Commerce 52

E-Commerce Right-Sizing Insurance Finance 52

Everest Group

MAY 31, 2023

Contact Center-as-a-Service (CCaaS) PEAK Matrix® Assessment The market for Contact Center-as-a-Service (CCaaS) is experiencing rapid growth, driven by the increasing demand for flexible remote work solutions, the need for businesses to provide exceptional customer service, and the scalability required to accommodate fluctuating demand.

Service 52

Service Flexibility Healthcare Outsourcing 52

31 West

SEPTEMBER 22, 2022

This desk type also gives you more flexibility in terms of the process model you want to implement. For example, your service agents could work from home , or you could have the team working from the office premises. You could also outsource the service to a third party. And the numbers will continue to grow in 2023.

Service 130

Service Outsourcing Automation Flexibility 130

Groove Technology

SEPTEMBER 26, 2024

Compared to in-house development, outsourcing offers unique advantages in terms of flexibility, cost-effectiveness, and access to diverse skill sets. billion during 2021-2026, partly due to the flexibility it offers in scaling teams up or down based on project needs. In comparison, 40% view it as a means to address capacity issues.

Software 130

Software Outsourcing Offshoring Nearshoring 130

IBM Services

FEBRUARY 12, 2024

Since 2021, SAP’s approach to simplifying this was to create a SaaS-based solution for S/4HANA on a single contract called RISE with SAP that includes software, infrastructure and services to migrate to S/4HANA. This allows IBM to manage end-to-end workflows that include SAP and supported non-SAP applications.

Advisory 72

Advisory Flexibility Managed Services Software 72

IBM Services

MARCH 14, 2024

Also, traditional database management tasks, including backups, upgrades and routine maintenance drain valuable time and resources, hindering innovation. While these challenges are not new, they emphasize the need for a flexible, cloud-native infrastructure.

Analytics 81

Analytics Government Flexibility Infrastructure Costs 81

Everest Group

MARCH 24, 2023

Financial support by governments, lower interest rates, and limited consumption opportunities have contributed to rising household wealth, generating increased revenues for wealth management companies from more fees and advisory support. Let’s look at the factors disrupting the wealth management industry in the first of our two-part series.

Management 52

Management Advisory Government Insurance 52

IBM Business Partners

JUNE 11, 2024

In November 2023, Broadcom finalized its acquisition (link resides outside ibm.com) of VMware for USD 69 billion, with an aim to enhance its multicloud strategy. Central to this offering are Red Hat® OpenShift® Service on AWS (ROSA) and OpenShift Virtualization.

Design 66

Design Managed Services Manufacturing Automation 66

IBM Services

NOVEMBER 8, 2023

At the beginning of the year, we laid out a new strategy for IBM Power under the leadership of Ken King, who will be retiring by the end of 2023 after forty years with IBM. Oracle will be releasing Oracle Database 23c on Power , as part of their next Long Term Release as reported in April 2023.

Advisory 96

Advisory Banking Automation Design 96

Amzur

OCTOBER 8, 2024

By breaking down monolithic applications into smaller, independent components and automating their deployment and management, containerization and Kubernetes enable organizations to achieve flexibility, scalability, and efficiency. million from 2023 to 2031. Benefits of Containerization in Cloud Applications 1.

Healthcare 97

Healthcare Automation Efficiency Flexibility 97

Mattsen Kumar

AUGUST 27, 2024

Embracing Automation and AI Automation and AI are revolutionizing the field of account receivable management services. In 2023, the accounts receivable/accounts payable automation industry was valued at USD 13 billion.” Flexible payment terms can accommodate the varying cash flow situations of your customers.

Finance 52

Finance Accounting Management Analytics 52

IBM Business Partners

MAY 17, 2024

” Given the statistics—82% of surveyed respondents in a 2023 Statista study cited managing cloud spend as a significant challenge—it’s a legitimate concern. They help an organization assess how effectively it is using cloud services and resources and how cloud services and security can be improved.

Efficiency 96

Efficiency Automation Right-Sizing Government 96

IBM Services

APRIL 4, 2024

In a report from Technavio (link resides outside ibm.com), the private cloud services market size is estimated to grow at a CAGR of 26.71% between 2023 and 2028, and it is forecast to increase by USD 619.08 However, CSPs also offer management services for private cloud infrastructure hosted in an enterprise’s data center.

Software 98

Software Out-Tasking Regulations Government 98

Everest Group

DECEMBER 9, 2022

Flexibility in managing resources: A global slowdown can force enterprises to reduce hiring, freeze salaries, or reduce their workforce. CXM outsourcing offers the flexibility to ramp resources up and down depending on need without having to lay off employees and hurt overall organizational morale.

Outsourcing 52

Outsourcing Selective Outsourcing Streamline Operations Flexibility 52

Perficient Digital Transformation

JANUARY 23, 2023

These are forecasted to be the top digital transformation trends in 2023. Government officials tasked with selecting and managing a content management system (CMS) have little room for error and high stakes. Government websites must be secure, scalable, engaging, flexible, accessible, reliable, and easy to navigate.

Government 64

Government Data Entry Flexibility Design 64

IBM Business Partners

JUNE 2, 2023

The approach leverages IBM’s zOS connectors , allowing us to shift the focus from application to data, move mainframe data in mainframe format into cloud storage (with near real-time, bidirectional data sync), and leverage new and modern cloud data management services.

Co-Sourcing 79

Co-Sourcing Automation Flexibility Collaborations 79

Everest Group

SEPTEMBER 30, 2024

In 2023 alone, over three hundred GCCs were set up in offshore and nearshore locations, and this trend is expected to continue in the near future. Similarly, in 2023, Gloplax and KPMG formed a partnership to better serve their clients in the GCC setup space.

Supply Chain Management 59

Supply Chain Management Collaborations Advisory Nearshoring 59

Everest Group

MAY 16, 2024

The Big Four accounting firms have been steadily expanding their service horizons, casting a wider net in the managed services market in pursuit of growth and diversification. With an estimated total addressable market of US$80-85 billion in 2023, the penetration rate is no more than 15-17%.

Service 64

Service Advisory Finance Accounting 64

Premier BPO

JUNE 7, 2024

Outsourcing isn’t about reacting to change; it’s a proactive strategy that helps you access the expertise and flexibility needed to thrive in today’s dynamic business landscape. 2023 Global Shared Services and Outsourcing Survey 2. Contact us today to access the roadmap to your future success. References 1.

Outsourcing 71

Outsourcing Co-Sourcing BPO Operational Costs 71

IBM Services

NOVEMBER 10, 2023

Managing reserve instances Customers typically buy reserve instances (RI) to save money and maintain flexibility. But Turbonomic helps you focus on the big picture of controlling costs while assuring application performance. With reserved instances you purchase upfront, often at a discount.

Right-Sizing 73

Right-Sizing Automation Retail Management 73

IBM Business Partners

AUGUST 16, 2023

Gartner predicted that cloud spending would reach nearly $600 billion by the end of 2023. There are many reasons why organizations have embraced cloud services, including improved efficiencies, cost savings, scalability, flexibility and quicker time-to-market.

Automation 64

Automation Software Cost Control Flexibility 64

Everest Group

JANUARY 17, 2023

Through in-house capabilities or integration with external AI providers, low-code platforms aspire to provide AI-powered development assistance, AI-based application management services, AI-based automated testing, AI-powered code quality alerts, and AI-augmented portfolio analysis. Collaborative development. Pricing insights.

Research 52

Research Collaborations Sourcing Design 52

Perficient Digital Transformation

MARCH 27, 2023

When Sitecore announced their Cloud Offerings at Sitecore Symposium in October 2023, It crystalized their composable strategy in providing separate product offerings that were each best of breed but could be better together. It brings all that capability in a fully managed SaaS model.

Management 64

Management Analytics Regulations Marketing 64

inDinero

JUNE 3, 2021

As CFOs pursue greater flexibility, liquidity, and risk management for their companies, alternatives to BPO are becoming more attractive. IT BPO involves a managed service provider (MSP) that offers clients more than a fix for what’s broken. According to Global Industry Analysts, Inc. Let me explain.

Outsourcing 65

Outsourcing BPO Robotics Process Automation Call Center 65

Magellan Solutions

JUNE 12, 2021

The estimated global sales for the eCommerce industry is $6.542 trillion by 2023. So, outsourcing your HR department gives you a lot of flexibility in your manpower and financial aspects. Outsourcing your marketing process gives you tons of opportunity to introduce your product or service to other customers outside your local area.

Service 52

Service BPO Human Resources Data Entry 52

Capgemini

FEBRUARY 3, 2023

‘CAPGEMINI EARTHLINGS ECOPRENEUR’ PLATFORM EMPOWERs EMPLOYEES TOWARDS REACHING NET ZERO GOALS- POWERED BY GOOGLE CLOUD Tamalika Chakraborty/ Shoubhik Ghosh/ Debasish Rakshit 3 Feb 2023 Facebook Twitter Linkedin Capgemini is committed to be carbon neutral for its own operations and be a net zero business by 2030.

Accounting 52

Accounting Design Collaborations Payroll 52

Groove Technology

DECEMBER 16, 2024

Flexible Engagement Models: Groove Technology offers a range of outsourcing models, including: Dedicated Development Teams: A scalable option for long-term collaboration. By emphasizing DevOps and agile methodologies, Afi Ops tailors its services to support the dynamic needs of growing businesses.

Software 100

Software Outsourcing E-Commerce Right-Sizing 100

Metasource

OCTOBER 14, 2024

With a digital mailroom, you send all your mail and emails to a secure partner who, using a mix of advanced technologies and business process management services, sorts them, converts them into the proper digital format, accurately captures data from them, and delivers the digital files to the appropriate recipients.

Automation 52

Automation Management Out-Tasking Labor Costs 52