2023, Impact Sourcing and Outsourcing

Procurement Outsourcing (PO) – Services PEAK Matrix® Assessment 2023

Everest Group

OCTOBER 10, 2023

Procurement Outsourcing (PO) – Services Procurement Outsourcing (PO) providers are seen as strategic partners by organizations and are playing a critical role in helping them navigate the challenges posed by macroeconomic uncertainties and inflationary pressures by driving cost reduction and enhancing efficiencies.

Outsourcing

Outsourcing Service Sourcing Payroll

Measuring the Impact of Impact Sourcing | Virtual Roundtable

Everest Group

MAY 24, 2023

Virtual Roundtable Measuring the Impact of Impact Sourcing May 24, 2023 | 9 AM EDT | 7:30 PM IST In this forum, Rita will explore one of the key aspects of impact sourcing – impact measurement – and the need to track metrics effectively for strong business case creation.

Impact Sourcing

Impact Sourcing Sourcing Research Jobbing

What Are the Benefits and Barriers of Impact Sourcing in CXM? | LinkedIn Live

Everest Group

MARCH 16, 2023

LINKEDIN LIVE What Are the Benefits and Barriers of Impact Sourcing in CXM? March 16, 2023 | 10 a.m. IST Impact sourcing is an ethical outsourcing practice that intentionally focuses on maximizing societal and business outcomes. What are the key trends and drivers leading to impact sourcing demand?

Impact Sourcing

Impact Sourcing Sourcing Outsourcing Government

Delivery with Purpose: A Guide for Service Providers in Impact Sourcing | Virtual Roundtable

Everest Group

DECEMBER 7, 2023

Virtual Roundtable Delivery with Purpose: A Guide for Service Providers in Impact Sourcing December 7, 2023 | 9 AM EST | 7:30 PM IST Traditional IT and business process services (BPS) service providers are becoming more intentional in creating and activating career opportunities in underserved communities.

Impact Sourcing

Impact Sourcing Sourcing Service Research

Driving Social Transformation: The Power of Impact Sourcing on India’s Rural Economy

Everest Group

MARCH 17, 2023

By working together, employers, training institutions, the government, and other stakeholders can create a sustainable and inclusive impact sourcing movement in India that empowers the rural population and drives overall social transformation. What is impact sourcing?

Impact Sourcing

Impact Sourcing Sourcing BPO Government

Impact Sourcing Report 2023 – Let’s make an impact together

Intelligent Sourcing

SEPTEMBER 14, 2023

One of the things that doesn’t get spoken about enough is the positive impact our industry provides. There are countless articles on how outsourcing is responsible for Job losses, Data breaches and poor working conditions but very little about the life changing opportunities it offers to marginalised communities globally.

Impact Sourcing

Impact Sourcing Sourcing Outsourcing Jobbing

Sourcing Leaders’ Key Priorities: Accelerating Growth Through Global Services | Webinar

Everest Group

MAY 2, 2024

In this webinar, our sourcing and pricing analysts will discuss action items for procurement teams to achieve these goals and attain an accelerated growth trajectory in H2 2024. What are sourcing leaders’ key priorities for H2 2024? What questions will the webinar answer for the participants?

Sourcing

Sourcing Service Strategic Sourcing BPO

IAOP® Names RAYA CX a Leader in the 2023 Global 100 Outsourcing List

Raya Contact Center

MARCH 20, 2023

For the third consecutive year, RAYA CX is listed in the IAOP Global Outsourcing 100® companies list. The recognition is given by the International Association of Outsourcing Professionals® (IAOP), which is a global, standard-setting organization and advocates for the outsourcing profession based in the US. Field is required!

Outsourcing

Outsourcing Global Outsourcing Supply Chain Management Selective Outsourcing

IAOP® Names RAYA CX a Leader in the 2023 Global 100 Outsourcing List

Raya Contact Center

MARCH 21, 2023

For the third consecutive year, RAYA CX is listed in the IAOP Global Outsourcing 100® companies list. The recognition is given by the International Association of Outsourcing Professionals® (IAOP), which is a global, standard-setting organization and advocates for the outsourcing profession based in the US. Field is required!

Outsourcing

Outsourcing Global Outsourcing Supply Chain Management Selective Outsourcing

Sustainability Enablement Technology Services PEAK Matrix® Assessment 2024

Everest Group

MAY 17, 2024

Contents: In this report, we: Explore the sustainability enablement technology services market Examine the key factors and technologies shaping the sustainability enablement technology services market Outline our perspective on buyer adoption trends and explore 24 sustainability enablement technology service providers’ capabilities Scope: All industries (..)

Service

Service Impact Sourcing Marketing Outsourcing

Avasant awarded the 2023 Global Impact Sourcing Award for Continuous Excellence by the IAOP

Intelligent Sourcing

APRIL 13, 2023

The Avasant Foundation (AF), designed to empower youth in developing countries through education, employment, and entrepreneurship, is proud to once again receive the Global Impact Sourcing Award granted by the International Association of Outsourcing Professionals (IAOP), in partnership with the Rockefeller Foundation.

Impact Sourcing

Impact Sourcing Sourcing Outsourcing Professionals Outsourcing

The Mid-year CXM Checkpoint: Key Learnings and What’s to Come | Webinar

Everest Group

JUNE 22, 2023

Live Webinar The Mid-year CXM Checkpoint: Key Learnings and What’s to Come June 22, 2023 | 9 a.m. In this webinar, our analysts will examine the major events affecting the CXM industry in the first six months of 2023, how these events have shaped the industry, and what we can expect for the rest of the year. CDT | 10 a.m. EDT | 3 p.m.

Impact Sourcing

Impact Sourcing BPO Sales Outsourcing

Impact sourcing has never been more critical: IAOP OWS23 takeaways

Intelligent Sourcing

JUNE 5, 2023

With a thoughtful relaunch, the 2023 Summit was designed to be a smaller, more intimate gathering. This new format provided an excellent opportunity for industry professionals to connect and discuss the latest trends in outsourcing. The return of IAOP’s Summit was the first in-person event since 2020 due to the Covid-19 pandemic.

Impact Sourcing

Impact Sourcing Sourcing Outsourcing Design

Impact sourcing has never been more critical: IAOP OWS23 takeaways

ScaleHub

JUNE 5, 2023

With a phenomenal opportunity to dig into the up-and-coming trends in the outsourcing space, ScaleHub was thrilled to be part of the IAOP Outsourcing World Summit (OWS23) held in Chicago in May. With a thoughtful relaunch, the 2023 … Impact sourcing has never been more critical: IAOP OWS23 takeaways Read More »

Impact Sourcing

Impact Sourcing Sourcing Outsourcing

BPO Outsourcing Trends in 2023: What Should We Expect?

Customer Serv Outsource Smarter

DECEMBER 16, 2022

If 2020 and 2021 were years of change, transformation, and tumult in the business process outsourcing (BPO) world, how do we describe 2022 ? And what can we expect in 2023? So, what’s in store for 2023 in our beloved BPO industry? Outsourcing costs have been steadily rising in the U.S., Social impact outsourcing.

BPO

BPO Outsourcing Nearshoring Call Center

Uses of Generative AI in Digital Adoption Platforms | Market Insights™

Everest Group

JANUARY 18, 2024

Explore the applications of Generative AI in Digital Adoption Platforms (DAPs) according to Everest Group's latest State of the Market report for 2023.

Marketing

Marketing Impact Sourcing Human Resources Sourcing

Global Sourcing Brief

Procurement Outsourcing (PO) – Services PEAK Matrix® Assessment 2023

Measuring the Impact of Impact Sourcing | Virtual Roundtable

Trending Sources

What Are the Benefits and Barriers of Impact Sourcing in CXM? | LinkedIn Live

Delivery with Purpose: A Guide for Service Providers in Impact Sourcing | Virtual Roundtable

Driving Social Transformation: The Power of Impact Sourcing on India’s Rural Economy

Impact Sourcing Report 2023 – Let’s make an impact together

Sourcing Leaders’ Key Priorities: Accelerating Growth Through Global Services | Webinar

IAOP® Names RAYA CX a Leader in the 2023 Global 100 Outsourcing List

IAOP® Names RAYA CX a Leader in the 2023 Global 100 Outsourcing List

Sustainability Enablement Technology Services PEAK Matrix® Assessment 2024

Avasant awarded the 2023 Global Impact Sourcing Award for Continuous Excellence by the IAOP

The Mid-year CXM Checkpoint: Key Learnings and What’s to Come | Webinar

Impact sourcing has never been more critical: IAOP OWS23 takeaways

Impact sourcing has never been more critical: IAOP OWS23 takeaways

BPO Outsourcing Trends in 2023: What Should We Expect?

Uses of Generative AI in Digital Adoption Platforms | Market Insights™

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