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Procurement Outsourcing (PO) – Services PEAK Matrix® Assessment 2023

Everest Group

Procurement Outsourcing (PO) – Services Procurement Outsourcing (PO) providers are seen as strategic partners by organizations and are playing a critical role in helping them navigate the challenges posed by macroeconomic uncertainties and inflationary pressures by driving cost reduction and enhancing efficiencies.

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What Are the Benefits and Barriers of Impact Sourcing in CXM? | LinkedIn Live

Everest Group

LINKEDIN LIVE What Are the Benefits and Barriers of Impact Sourcing in CXM? March 16, 2023 | 10 a.m. IST Impact sourcing is an ethical outsourcing practice that intentionally focuses on maximizing societal and business outcomes. What are the key trends and drivers leading to impact sourcing demand?

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Delivery with Purpose: A Guide for Service Providers in Impact Sourcing | Virtual Roundtable

Everest Group

Virtual Roundtable Delivery with Purpose: A Guide for Service Providers in Impact Sourcing December 7, 2023 | 9 AM EST | 7:30 PM IST Traditional IT and business process services (BPS) service providers are becoming more intentional in creating and activating career opportunities in underserved communities.

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Driving Social Transformation: The Power of Impact Sourcing on India’s Rural Economy

Everest Group

By working together, employers, training institutions, the government, and other stakeholders can create a sustainable and inclusive impact sourcing movement in India that empowers the rural population and drives overall social transformation. What is impact sourcing?

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Impact Sourcing Report 2023 – Let’s make an impact together

Intelligent Sourcing

One of the things that doesn’t get spoken about enough is the positive impact our industry provides. There are countless articles on how outsourcing is responsible for Job losses, Data breaches and poor working conditions but very little about the life changing opportunities it offers to marginalised communities globally.

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Sourcing Leaders’ Key Priorities: Accelerating Growth Through Global Services | Webinar

Everest Group

In this webinar, our sourcing and pricing analysts will discuss action items for procurement teams to achieve these goals and attain an accelerated growth trajectory in H2 2024. What are sourcing leaders’ key priorities for H2 2024? What questions will the webinar answer for the participants?

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IAOP® Names RAYA CX a Leader in the 2023 Global 100 Outsourcing List

Raya Contact Center

For the third consecutive year, RAYA CX is listed in the IAOP Global Outsourcing 100® companies list. The recognition is given by the International Association of Outsourcing Professionals® (IAOP), which is a global, standard-setting organization and advocates for the outsourcing profession based in the US. Field is required!