2023 Managed Services Right-Sizing 
Everest Group
MARCH 29, 2023
Digital Commerce Platform PEAK Matrix® Assessment The pandemic caused a massive spike in the demand for digital commerce, especially from small and mid-size enterprises that revamped their online presence strategy. The post-pandemic world continues to experience a rise in this demand.
Everest Group
OCTOBER 19, 2023
Global Locations State of the Market 2023: Changing Locations Landscape in the Face of Economic Uncertainty Offshoring/nearshoring has seen an uptick across functions as enterprises have embarked on a road to recovery post the pandemic. Star Performers are also identified based on their shift in positionings from the previous year.
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31 West
JANUARY 26, 2023
So, you can sit back and watch the software manage your help desk while your team can focus on more important tasks for your business growth. Although SysAid works for all types and sizes of businesses, 60% of its users are mid-sized organizations, and 30% are Enterprises with more than 500 employees.
Premier BPO
JUNE 7, 2024
Outsourcing experts focused on working with small and medium-sized enterprises provide significant value and cultural fit. Client: Managed Service Provider (MSP) The Challenge The client attempted to set up an internal IT and network support structure, but struggled due to high operational costs and limited scalability.
Everest Group
DECEMBER 7, 2023
While Generative Artificial Intelligence was a major focus at the recent Amazon Web Services (AWS) annual user conference in Las Vegas, other important themes stood out to our analyst team. Read on for our analysis of the trends to pay attention to from AWS re:Invent 2023. Since attending AWS re:Invent from Nov. 27 to Dec.
31 West
SEPTEMBER 5, 2022
Managed services help businesses improve their operational efficiency while reducing functioning costs. The increased tendency of IT services outsourcing has facilitated the expansion of the MSP industry. Managed services refer to outsourcing management processes to a third-party service provider.
31 West
SEPTEMBER 5, 2022
Managed services help businesses improve their operational efficiency while reducing functioning costs. The increased tendency of IT services outsourcing has facilitated the expansion of the MSP industry. Managed services refer to outsourcing management processes to a third-party service provider.
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