31 West

FEBRUARY 23, 2023

Their main purpose is to help customers interact with products and services, provide useful information, and assist in sales or technical issues (among others). To solve these problems, many companies use outsourced IT help desk services to provide the necessary technical support to employees and customers.

Call Center 130

Call Center Customer Service Research Jobbing 130

Perficient Digital Transformation

NOVEMBER 6, 2024

Artificial intelligence (AI) is poised to affect every aspect of the world economy and play a significant role in the global financial system, leading financial regulators around the world to take various steps to address the impact of AI on their areas of responsibility.

Regulations 52

Regulations Service Banking Advisory 52

Everest Group

NOVEMBER 6, 2023

Cloud Security Services PEAK Matrix® Assessment 2023 The demand for cloud security services in the global business landscape is accelerating due to enterprises’ digital transformation mandates, rising importance of data protection, and challenges in securing hybrid multi-cloud environments.

Service 64

Service Cybersecurity Regulations Government 64

Everest Group

DECEMBER 26, 2023

Healthcare Payer Digital Services Healthcare enterprises have made digital adoption the bedrock of their growth strategies to optimize processes, realize cost efficiencies, and enhance member experiences. They are leveraging digital services for value-based care and population health management and to comply with changing regulations.

Healthcare 59

Healthcare Service Right-Sizing Manufacturing 59

IBM Services

FEBRUARY 23, 2024

The General Data Protection Regulation (GDPR), the European Union’s landmark data privacy law, took effect in 2018. Irish regulators hit Meta with a EUR 1.2 billion fine in 2023. Irish regulators hit Meta with a EUR 1.2 billion fine in 2023. Users must agree to each processing activity individually.

Regulations 80

Regulations Right-Sizing Government Automation 80

Everest Group

FEBRUARY 22, 2024

With the deadline for the European Union’s Digital Operational Resilience Act (DORA) less than a year away, financial entities and service providers need to begin acting to reach compliance. Learn the steps organizations should take to prepare now and discover how the new DORA regulations will strengthen digital operational resilience.

Regulations 59

Regulations Cybersecurity Service Risk Management 59

Forrester Digital Transformation

APRIL 10, 2023

You can find The State Of Cloud In Retail, 2023 on the Forrester website now. Unlike more highly regulated industries like healthcare and financial services, retail has leaned on cloud heavily since the early days to power blazing-fast websites […]

Retail 130

Retail Healthcare Regulations Supply Chain Management 130

Perficient Digital Transformation

OCTOBER 24, 2024

Artificial intelligence (AI) is poised to affect every aspect of the world economy and play a significant role in the global financial system, leading financial regulators around the world to take various steps to address the impact of AI on their areas of responsibility.

Regulations 52

Regulations Service Banking Cybersecurity 52

Redial

OCTOBER 5, 2023

The financial industry’s landscape is constantly evolving, and as we close 2023 and look ahead to 2024, financial companies face a host of new challenges. We will also emphasize the importance of partnerships and providing exceptional service through contact centers as a key strategy.

Cybersecurity 130

Cybersecurity Banking Regulations Collaborations 130

31 West

SEPTEMBER 5, 2023

DDoS Attacks: DDoS attacks involve your server becoming overwhelmed by a flood of traffic, leading to service disruptions or complete shutdowns. By implementing web filtering, you can regulate sites that users in your network access. A lot of hackers won’t restore the data no matter how much you pay them, so do keep this in mind.

Cybersecurity 130

Cybersecurity Administrative Out-Tasking Software 130

Perficient Digital Transformation

JANUARY 27, 2023

Cloud-based service: AppScan on Cloud is a cloud-based service, which allows organizations to perform security testing on demand and eliminates the need to maintain infrastructure. Their services include static and dynamic application security testing, software composition analysis, and automated remediation guidance.

Software 111

Software Automation Sourcing Regulations 111

IBM Business Partners

MAY 23, 2023

IBM Cloud completed its 2023 independent review of IBM Cloud services and processes. The review report demonstrates to its clients, partners and other interested parties that IBM Cloud services have implemented and adhere to the technical, administrative and physical control requirements of IBM Cloud Framework for Financial Services.

Service 65

Service Administrative Risk Management Risk Management 65

Perficient Digital Transformation

OCTOBER 30, 2024

Artificial intelligence (AI) is poised to affect every aspect of the world economy and play a significant role in the global financial system, leading financial regulators around the world to take various steps to address the impact of AI on their areas of responsibility.

Regulations 52

Regulations Service Banking Advisory 52

Everest Group

JULY 20, 2023

Identity and Access Management (IAM) Services PEAK Matrix® Assessment The demand for Identity and Access Management (IAM) services in the global business landscape is accelerating due to digital transformation trends, the importance of data protection, and the complexities of managing IT environments.

Management 52

Management Service Regulations Insurance 52

Everest Group

NOVEMBER 30, 2023

They are investing in numerous avenues, such as providing data-driven insights for manufacturing patient-friendly devices, enhancing their advanced analytics capabilities for supply chain efficiencies, ensuring constant and timely adherence to changing regulations, and developing effective launch strategies amid the competitive environment.

Manufacturing 64

Manufacturing Regulations Analytics Marketing 64

Everest Group

SEPTEMBER 7, 2023

ACES Automotive Engineering Services: Navigating the Future of Automotive Landscape The automotive industry is at an inflection point, where global sustainability concerns, increasing consumer demands, and rapid technological advancements have coalesced to propel rapid growth.

Engineering 59

Engineering Service Insurance Software 59

Everest Group

DECEMBER 12, 2022

Top Open Finance IT Services The concept of open banking is no longer restricted to payment services. Additionally, regulators across geographies are implementing regulations and data sharing agendas to synergize banks and FinTechs. Our Thinking. Learn More. Learn More. Learn More.

Finance 52

Finance Banking Service Regulations 52

The Scalers

JANUARY 18, 2023

To help you stay on top of the latest shifts in corporate and consumer technology, we’ve prepared a list of the most significant digital transformation trends projected to change our lives in 2023. Organisations including Amazon and Meta have already felt the wrath of regulators for failing to comply with regional security standards.

Cybersecurity 87

Cybersecurity Robotics Process Automation Right-Sizing Retail 87

Perficient Digital Transformation

SEPTEMBER 6, 2023

The regulators feel that this proposed LTD rule would: Improve the resolvability of these banking organizations in case of failure, Potentially reduce costs to the Deposit Insurance Fund, and Mitigate financial stability and contagion risks by reducing the risk of loss to uninsured depositors.

Regulations 52

Regulations Banking Insurance Reduced Costs 52

Perficient Digital Transformation

FEBRUARY 29, 2024

Perficient is excited to announce we’ve won the 2023 Acquia Partner Advocate of the Year Award for North America ! Since 2017, our Acquia practice has demonstrated consistent expertise with Acquia products and cloud hosting services. Perficient has obtained 7+ Acquia Engage awards including our recent 2023 win.

Healthcare 64

Healthcare Regulations Sourcing Flexibility 64

Everest Group

APRIL 11, 2023

Trust and Safety Services PEAK Matrix® Assessment Trust and Safety (T&S) is a rapidly evolving field. This has led to an increased demand for T&S services across industries beyond social media. LEARN MORE ABOUT Top Service Providers

Service 52

Service Cybersecurity Regulations Marketing 52

Perficient Digital Transformation

NOVEMBER 15, 2022

With new regulations and increasing access to data, healthcare organizations (HCOs) have a lot to balance to keep pace with ever-changing consumer expectations. As we approach the new year, we expect the following six trends to drive the healthcare industry in 2023. Self-Service. Actionable Insights. READ MORE: Ready, Set, Go!

Healthcare 64

Healthcare Call Center Insurance Regulations 64

Everest Group

MARCH 18, 2024

Unified Communication & Collaboration (UCC) Specialist Services As the hybrid workplace model solidifies its position as the new norm for enterprises, the demand for seamless communication and collaboration services continues to surge unabated.

Collaborations 64

Collaborations Service Manufacturing Banking 64

Perficient Digital Transformation

NOVEMBER 1, 2024

Artificial intelligence (AI) is poised to affect every aspect of the world economy and play a significant role in the global financial system, leading financial regulators around the world to take various steps to address the impact of AI on their areas of responsibility.

Regulations 52

Regulations Service Cybersecurity Banking 52

Everest Group

FEBRUARY 16, 2024

Financial Crime and Compliance (FCC) Operations Services The Financial Crime and Compliance (FCC) operations landscape is rapidly expanding within the Banking and Financial Services (BFS) industry. They are working to safeguard themselves from financial crimes while managing operational costs and enhancing delivery capabilities.

Co-Sourcing 69

Co-Sourcing Banking Service Advisory 69

Perficient Digital Transformation

MARCH 22, 2023

We’re putting this into practice and offering our predictions concerning what regulations may arise once the dust has settled. The Tier 1 leverage capital ratio of the firm was 8.11%, more than twice the 4.00% required by regulators. But the fault is the regulators’, right? It’s better to learn from other people’s mistakes.”

Banking 111

Banking Regulations Sales Management 111

Perficient Digital Transformation

APRIL 19, 2023

One of those components will no longer work after May 2023: The Social Share Component. SXA’s social share component leveraged the AddThis service to inject social sharing buttons on your website. There are also alternative services like “ ShareThis ,” “ ShareaHolic ” and plenty of others.

Analytics 64

Analytics Regulations Accounting Service 64

Everest Group

MARCH 11, 2024

Consumer Packaged Goods (CPG) IT Services Despite economic uncertainties and margin pressures, Consumer Packaged Goods (CPG) enterprises are modernizing their IT systems across the entire value chain. LEARN MORE ABOUT Top Service Providers

Service 59

Service Retail Manufacturing Banking 59

Perficient Digital Transformation

NOVEMBER 27, 2023

In the dynamic environment of highly regulated industries like healthcare and financial services, leaders often balance competing goals to delight customers while cutting costs. We also invite you to our expertise in intelligent automation , financial services , and healthcare. Contact us today!

Regulations 52

Regulations Efficiency Healthcare Automation 52

Mercans

MAY 3, 2023

Fresh from being recognised as Global Leader by NelsonHall and Star Performer by Everest Group, Mercans is proud to announce that it has been nominated in two categories at the Global Payroll Awards 2023. Mercans has been nominated for Employer of Record Organization of the Year 2023 and Payroll Software Supplier of the Year 2023.

Payroll 52

Payroll Regulations Reduced Costs Software 52

IBM Services

OCTOBER 23, 2023

Many enterprises have also deployed a hybrid multicloud environment that’s reliant on an ecosystem of different cloud service providers. Compliance: Keeping the regulators at bay Noncompliance is a nonstarter in regulated industries. 2] Cost of a Data Breach Report 2023 , IBM Security®, July 2023. [3]

Risk Management 89

Risk Management Risk Management Regulations Banking 89

IBM Services

MARCH 22, 2023

The findings of the recent Forrester Wave: Data Management for Analytics, Q1 2023 is a clear indication that IBM continues to be a leader in analytics, providing our customers with innovative and fully integrated solutions. Finally, our Q-rep service powers data warehouse cross-region disaster recovery with seconds-latency achieved.

Analytics 69

Analytics Management Government Reduced Costs 69

Paysquare

APRIL 30, 2023

In 2023, we can expect to see more businesses adopting payroll outsourcing services in order to improve efficiency and accuracy in their payroll processes. In this article, we’ll talk about the future of payroll outsourcing as well as the emerging payroll trends to look out for in 2023.

Payroll 52

Payroll Outsourcing Flexibility Out-Tasking 52

Future of Sourcing

MARCH 15, 2023

.-- SIG|ORG (Sourcing Industry Group) , the membership organization that provides thought leadership, networking and training opportunities to executives in sourcing, procurement, outsourcing and third-party risk, invites organizations across the world to submit entries for the 2023 Future of Sourcing Awards.

Sourcing 59

Sourcing Advisory Government Outsourcing 59

IBM Services

DECEMBER 14, 2023

The stakes are especially high for organizations in highly regulated industries because they can be exploited through their digital supply chain, giving hackers access to consumers’ valuable and sensitive data. Consequently, these data breaches can rattle customer trust and the confidence of regulators. 

Cybersecurity 89

Cybersecurity Regulations Collaborations Payroll 89

Paysquare

JULY 28, 2023

Did you know that as of 2023, the global payroll outsourcing market was valued at approximately $18.4 Numerous enterprises prefer to enlist the assistance of proficient service providers in managing their payroll operations, with the goal of improving efficiency and streamlining procedures.

Payroll 98

Payroll Outsourcing Regulations Customer Support 98

Everest Group

MARCH 11, 2024

Cloud service providers are vital partners in helping Banking and Financial Services (BFS) institutions build robust systems for cloud migration and exit strategies to maneuver complex regulatory and operational environments. These approaches promise to ignite technological innovation.

Banking 59

Banking Service Regulations Flexibility 59