Everest Group

JULY 20, 2023

Additionally, as governments worldwide enforce stricter data protection and security regulations, enterprises face pressure to comply with these regulations and adhere to localized data privacy laws. Examples include Europe’s GDPR, California’s CCPA, and Brazil’s LGPD, reflecting the evolving regulatory landscape.

Management 130

Management Service Regulations Insurance 130

Everest Group

DECEMBER 12, 2022

Additionally, regulators across geographies are implementing regulations and data sharing agendas to synergize banks and FinTechs. These use cases are giving rise to concepts such as embedded finance, buy now pay later, and super-apps, which will allow banks to deliver hyper-personalized products and become more customer-centric.

Finance 130

Finance Banking Service Regulations 130

Everest Group

APRIL 11, 2023

Trust and Safety Services PEAK Matrix® Assessment 2023 What is in this PEAK Matrix® Report In this report, we assess 25 T&S service providers and position them on Everest Group’s PEAK Matrix® as Leaders, Major Contenders, and Aspirants based on their capabilities and offerings.

Service 130

Service Cybersecurity Regulations Marketing 130

Premier BPO

MAY 16, 2023

C&CC Key Takeaways: Delivering a breakout session on “Co-Sourcing vs. Outsourcing – How to Maximize Your Partner Relationship”, Premier BPO leadership also shared insider takeaways from the two-day exhibition. The Call & Contact Center Expo 2023 had over 100+ speakers from various companies and organizations.

Co-Sourcing 130

Co-Sourcing BPO Call Center Customer Support 130

Everest Group

FEBRUARY 16, 2024

The introduction of new regulations in the financial sector necessitates a dynamic regulatory compliance framework, posing a global management challenge for these institutions. They are working to safeguard themselves from financial crimes while managing operational costs and enhancing delivery capabilities.

Co-Sourcing 173

Co-Sourcing Banking Service Advisory 173

Perficient Digital Transformation

MARCH 30, 2023

Recently, I attended the 2023 Bank Automation Summit , where one of the significant topics of discussion was how banks navigate their transition to the cloud. The computing and storage of cloud data occur in a data center, rather than on a locally sourced device. Cloud computing makes data more accessible, cheaper, and scalable.

Banking 115

Banking Automation Regulations Sourcing 115

Everest Group

MARCH 8, 2024

Each profile offers a comprehensive overview of the provider’s strengths and limitations, enabling enterprises to make informed decisions as they navigate the evolving DAL landscape.

Manufacturing 162

Manufacturing Banking Operational Costs Regulations 162

Premier BPO

JUNE 14, 2024

Data security should be a top priority as the partner should have robust security protocols and follow necessary regulations regarding its service area. million in 2023, a 15% increase over the last three years 3. At Premier BPO, we do it differently, based on a shared partnership mindset that we call Premier Sync Framework.

Outsourcing 246

Outsourcing BPO Co-Sourcing Streamline Operations 246

Future of Sourcing

MARCH 15, 2023

Global Awards Program Celebrates Organizations that Exemplify Innovation, Leadership and Transformation in the Sourcing, Procurement, & Risk Industry JACKSONVILLE, Fla.-- The deadline for entries is May 17, 2023, and winners will be announced on Wednesday, October 18, 2023, in Scottsdale, AZ at the SIG Global Executive Summit.

Sourcing 59

Sourcing Advisory Outsourcing Government 59

Premier BPO

JUNE 7, 2024

The analysis helped create a co-sourcing solution that easily integrated with the client’s system through training and cultural sensitivity workshops to foster a cohesive team environment. We differentiate ourselves through our Premier Sync framework , which offers co-sourcing solutions tailored to your specific challenges.

Outsourcing 244

Outsourcing Co-Sourcing BPO Operational Costs 244

Perficient Digital Transformation

JANUARY 27, 2023

Static Application Security Testing ( SAST ) tools can analyse your source code or any compiled versions of your code and identify security flaws during early development phases. Clair Clair is an open-source tool developed by CoreOS that is used to find vulnerabilities in container images.

Software 111

Software Automation Sourcing Regulations 111

Everest Group

DECEMBER 7, 2023

In this context, enterprises worldwide are increasingly recognizing the imperative to transition towards renewable energy sources, driven by both environmental concerns and a growing commitment to sustainable practices.

Regulations 173

Regulations Efficiency Sourcing Marketing 173

31 West

SEPTEMBER 5, 2023

By implementing web filtering, you can regulate sites that users in your network access. Advanced solutions now use machine learning and pattern recognition to identify potentially harmful emails even if they come from a previously unknown source. This is especially useful for blocking sites that are known to host malicious content.

Cybersecurity 130

Cybersecurity Administrative Out-Tasking Software 130

IBM Services

FEBRUARY 13, 2024

For sourcing teams, that means pivoting their mindset around selecting suppliers from a tactical, lowest-cost-above-all approach to a strategic one. Where tactical sourcing is a short-term strategy, strategic sourcing is for long-term business goals. And from that group, 71% would pay a premium for it.

Strategic Sourcing 84

Strategic Sourcing Sourcing Supply Chain Management Inventory Management 84

Everest Group

FEBRUARY 21, 2023

Two of the top benefits enterprises receive from EOR adoption is that they no longer have to deal with the complexity of setting up international entities nor worry about staying in compliance with local laws and regulations,” said Priyanka Mitra, vice president at Everest Group. “In

Global Hiring 130

Global Hiring Administrative Payroll Regulations 130

Everest Group

APRIL 10, 2024

New sourcing deals requiring providers to support multiple areas have continued to increase, driven by healthcare providers’ long-standing challenges of lower revenue collection, higher denials, and suboptimal patient experience. in 2022 and 2023 from 54.8%

Management 147

Management Healthcare Robotics Process Automation Analytics 147

Everest Group

SEPTEMBER 9, 2024

Enterprises are investing in Regulatory Technologies (RegTech) to manage compliance efficiently across global regulations. Regulatory compliance is becoming stricter, compelling firms to adopt agile compliance strategies.

Marketing 130

Marketing Service Cybersecurity Banking 130

Premier BPO

NOVEMBER 15, 2024

The Rising Importance of Effective Recall Management In 2023, product recalls in the U.S. According to Sedgwick Brand Protection’s 2024 State of the Nation Recall Index, 3,301 recall events occurred across five industries in 2023. reached a seven-year high, increasing by 11% from the previous year.

Co-Sourcing 130

Co-Sourcing Outsourcing Regulations Efficiency 130

Everest Group

SEPTEMBER 20, 2024

US Contingent Talent and Strategic Solutions PEAK Matrix® Assessment – Industrial The US industrial staffing and strategic solutions market faced a downturn in 2023 due to reduced consumer demand, lower production activity, and pressures on costs and margins amid an economic slowdown.

E-Commerce 130

E-Commerce Manufacturing Regulations Marketing 130

Everest Group

JUNE 28, 2023

Considering these findings, the following framework provides an overview of disruptions BFSI enterprises face and outlines the actions to offset them: Source: Everest Group 2023 BFSI enterprises need to act swiftly and effectively to mitigate the impact of these disruptions.

Banking 130

Banking Cybersecurity Insurance Analytics 130

Everest Group

FEBRUARY 26, 2024

If the Capital One merger clears antitrust regulations, the combined entity would become the sixth-largest US bank by assets and a leading card issuer and network provider for the US payments market. Merged entities must swiftly adapt their operational models, delivery strategies, and sourcing decisions to excel in the evolving landscape.

Banking 147

Banking Risk Management Risk Management Marketing 147

Everest Group

JANUARY 6, 2023

During the Russia-Ukraine war, states were reportedly involved in sponsoring attacks, leading governments across the world to alter or create industry regulations and guidelines. Source: Everest Group. Operational technology systems key challenges. Technology vendor snapshot for OT security.

Energy & Utilities 130

Energy & Utilities Cybersecurity Manufacturing Regulations 130

Everest Group

MARCH 10, 2023

Companies also need to take into account the incremental costs of creating a wellness infrastructure for employees and continuously training them on the latest regulations. Additionally, regulators across the world continue to tighten their grip on social media and hold them accountable for the content on their platforms.

Regulations 147

Regulations Offshoring Research Out-Tasking 147

Perficient Digital Transformation

FEBRUARY 29, 2024

Perficient is excited to announce we’ve won the 2023 Acquia Partner Advocate of the Year Award for North America ! Our engagements range from implementing Drupal websites and portals to strategizing personalization and customer journeys, including clients in regulated industries like healthcare and financial services.

Healthcare 64

Healthcare Regulations Sourcing Flexibility 64

Perficient Digital Transformation

NOVEMBER 15, 2022

With new regulations and increasing access to data, healthcare organizations (HCOs) have a lot to balance to keep pace with ever-changing consumer expectations. As we approach the new year, we expect the following six trends to drive the healthcare industry in 2023. Actionable Insights. CRM Ecosystem. READ MORE: Ready, Set, Go!

Healthcare 64

Healthcare Call Center Insurance Regulations 64

Future of Sourcing

JULY 28, 2023

Innovations in Sustainability Dräeger – Using Smart Processes to Create Resilient Supply Chains SAP / DSM - Firmenich – How Royal DSM and SAP Digitalized Global Procurement Processes for Strategic Source-to-Pay Capabilities and Sustainability Safety Projects International, Inc.

Facilities Management 52

Facilities Management Robotics Process Automation Retail Strategic Sourcing 52

Everest Group

SEPTEMBER 30, 2024

Healthcare Payer Business Process as a Service (BPaaS) – Solutions PEAK Matrix® Assessment The healthcare payer outsourcing market is rapidly evolving, driven by healthcare payers’ need to enhance efficiency, manage costs, meet member expectations, and navigate complex regulations.

Healthcare 130

Healthcare Service Streamline Operations Administrative 130

Perficient Digital Transformation

MARCH 6, 2023

I attended the 14th annual SCOPE Summit on February 6-9 of 2023 to connect with my colleagues and other industry experts about what technology advancements are driving growth in the life sciences industry. Pharma companies are leading and delivering solutions, and they want findings and results to be open source.

Collaborations 64

Collaborations Regulations Research Sourcing 64

IBM Services

MARCH 22, 2023

The findings of the recent Forrester Wave: Data Management for Analytics, Q1 2023 is a clear indication that IBM continues to be a leader in analytics, providing our customers with innovative and fully integrated solutions. Let’s look at IBM’s take on some of the specific strengths recognized in Forrester’s Wave below.

Analytics 69

Analytics Management Government Reduced Costs 69

IBM Services

APRIL 22, 2024

According to the European Union’s 2023 Energy Efficiency Directive , Europe’s data center electricity consumption is expected to grow 28% from 2018 to 2030, exemplifying the environmental costs of AI usage. In our 2023 Impact Report , we reported that 70.6% In our 2023 Impact Report , we reported that 70.6%

Government 95

Government Design Engineering Efficiency 95

Groove Technology

OCTOBER 1, 2024

trillion by 2023. Let's explore two prominent types: Multi-Sourcing Multi-sourcing involves using multiple service providers for different aspects of a business function. Gartner reports that 71% of organizations are considering multi-sourcing strategies. According to Beroe Inc.,

Software 130

Software Outsourcing Nearshoring Offshoring 130

The Hackett Group

OCTOBER 5, 2023

IBM, MTN Group and Sanofi Recognized for Their Cutting-Edge Digital Transformation Achievements Miami, FL — October 5, 2023 — The Hackett Group , Inc. The 2023 Digital Award winners and their win categories are: Bosch Service Solutions GmbH (Contact-to-Resolution); DBS Bank Ltd (Technology Function Operations); F.

Advisory 59

Advisory Pharmaceuticals Banking Sourcing 59

Capgemini

JANUARY 17, 2023

YOUR 2023 DATA STRATEGY IN FOUR RESOLUTIONS Sabina Shaikh 17 Jan 2023. Following a volatile year in the market, you can get ahead of your 2023 plans and see where your organization can improve processes, bring on new tools, and set goals that make sense for your team. EMBRACE OPEN – SOURCE AI AND OPEN STANDARDS.

Streamline Operations 52

Streamline Operations Flexibility Sourcing Regulations 52

Mattsen Kumar

AUGUST 6, 2024

8 Amazing Workforce Management Trends You Must Know Source: The Business Blocks The statistics clearly show a significant boost in the usage and growth of WFM software solutions. Source ) Around 65% of workers want to work remotely full-time as they feel they work more productively at home, while 31% prefer a hybrid schedule.

Management 98

Management Sourcing Software Labor Costs 98

Premier BPO

NOVEMBER 22, 2024

By working with a strategic co-sourcing partner , companies can mitigate risks, protect their reputation, and maintain operational continuity. This closely matches the 2,459 recalls in the same period of 2023. Outsourced recall management ensures compliance with global and industry-specific regulations through specialized expertise.

Outsourcing 100

Outsourcing Management Co-Sourcing Regulations 100

Amzur

JUNE 7, 2023

As we step into 2023-2024, it becomes crucial for CFOs to stay ahead of the curve by embracing emerging trends and understanding the shifting priorities that will shape the financial landscape. Regular workshops and webinars keep the workforce up to date on evolving regulations, best practices, and potential risks.

Finance 52

Finance E-Commerce Analytics Risk Management 52

Amzur

JUNE 25, 2024

Additionally, AI analyzes data structures, enabling intelligent data mapping, which simplifies integrating diverse data sources into your applications. AI Model Integration: Leverage your existing AI investments or incorporate specialized functionalities from external sources. GDPR, CCPA)?

Healthcare 103

Healthcare Regulations Insurance Sourcing 103