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Here are a few examples that highlight the extent IT and BPO providers can fall short of expectations: Example 1 : A Tier 1 IT service provider was near the end of an application management servicecontract with a mid-sized US-based manufacturer.
According to a recent forecast from Gartner (link resides outside ibm.com) worldwide end-user spending on public cloud services is expected to grow 20.4% billion in 2023. Carefully review servicecontracts as some cloud service providers offer more flexible contracts and lower starting costs. to total $678.8
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