Everest Group

SEPTEMBER 24, 2024

IST Driven by multiple disruptions over the last five years, including the COVID-19 pandemic, talent shortages, economic pressures, supply chain disruptions, and geopolitical tensions, enterprises are rethinking their sourcing strategies. This has introduced a new layer of dynamism to the fast-evolving global sourcing industry.

Marketing 130

Marketing Service Shared Services Sourcing 130

Everest Group

DECEMBER 12, 2023

Live Webinar Key Issues 2024: Creating Accelerated Value in a Dynamic World December 12, 2023 | 9 a.m. What are the key challenges and priorities and the outlook for global services in 2024? What are the likely changes in sourcing spend, sourcing strategy (in-house vs. outsource), and locations? CST | 10 a.m. EST | 3 p.m.

Shared Services 147

Shared Services Outsourcing Sourcing Marketing 147

Everest Group

NOVEMBER 28, 2023

Live Webinar The State of GBS: Opportunities and Success Strategies for GBS Leaders November 28, 2023 | 9 a.m. IST The global business services (GBS) model is currently facing challenges, including the need for more skilled, project-ready talent, the ability to attract and retain talent, and cost pressures. CST | 10 a.m. EST | 3 p.m.

Global Business Services 147

Global Business Services Shared Services BPO Sourcing 147

Premier BPO

JUNE 7, 2024

The analysis helped create a co-sourcing solution that easily integrated with the client’s system through training and cultural sensitivity workshops to foster a cohesive team environment. We differentiate ourselves through our Premier Sync framework , which offers co-sourcing solutions tailored to your specific challenges.

Outsourcing 244

Outsourcing Co-Sourcing BPO Operational Costs 244

Everest Group

FEBRUARY 13, 2024

What capabilities will become crucial as part of evolution? Who should attend?

Global Business Services 130

Global Business Services Shared Services BPO Sourcing 130

Everest Group

APRIL 17, 2023

Global Business Services (GBS) organizations have become essential to the enterprise as these shared service centers help to optimize costs and build talent strategies for the future. In fact, cost pressure was ranked as the number one business challenge in our annual key issues survey for 2023.

Shared Services 130

Shared Services Streamline Operations Global Business Services Offshoring 130

Everest Group

OCTOBER 19, 2023

LinkedIn Live The Road to GBS/GCC Leadership: Perspectives from Executive Search View the event on LinkedIn, which was delivered live on Thursday, October 19, 2023. There is an unprecedented transformation occurring in Global Business Services (GBS) / Global Capability Center (GCC) leadership across the industry.

Global Business Services 147

Global Business Services Sourcing Management Service 147

Everest Group

NOVEMBER 1, 2023

LINKEDIN LIVE The CPG and Retail GBS Market: Priorities, Opportunities, and Challenges View the event on LinkedIn, which was delivered live on Wednesday, November 1, 2023.

Retail 147

Retail Marketing Global Business Services Company Focus 147

Everest Group

JANUARY 24, 2023

Live Webinar Why GBS Change Management is the Key to Added Value and ROI January 24, 2023 | 9 a.m. IST Change management is a work in progress for most Global Business Services (GBS) organizations. CST | 10 a.m. EST | 3 p.m. GMT | 8:30 p.m. In this webinar, Everest Group experts will uncover effective change management practices.

Management 130

Management Global Business Services Sourcing Research 130

Everest Group

MAY 16, 2023

LINKEDIN LIVE AR-focused Event | How Everest Group Guides Enterprises to Better Decisions May 16, 2023 | 9:30 a.m. On a daily basis, our research teams engage enterprise clients of technology and business processes services, often in ways other research firms do not. CDT | 10:30 a.m. EDT | 3:30 p.m. BST | 8 p.m.

Research 130

Research Sourcing Service Global Business Services 130

Everest Group

MAY 9, 2023

Live Webinar 5 Steps to Unlock Maximum Value from Cloud May 9, 2023 | 9 a.m. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. IST In the last couple of years, we have witnessed the frantic adoption of cloud by enterprises trying to keep up with innovation. What are the pragmatic steps enterprises can take to maximize value realization?

BPO 130

BPO Banking Outsourcing Sourcing 130

Everest Group

AUGUST 25, 2023

This challenge was highlighted during the 2023 nasscom GCC conclave, where many leaders raised the question of value articulation. A significant number of GCCs today lack a comprehensive approach to measuring the value they generate and struggling to articulate it to their global counterparts.

Collaborations 130

Collaborations Out-Tasking Offshoring Management 130

Everest Group

OCTOBER 31, 2022

Managing Principal, Sourcing Change. Now I am not advocating that we discard years of hard graft after having moved mountains to give legitimacy to global process owners, arguing successfully for investment in digital, creating a single source of enterprise data, and—finally—delivering end-to-end. Deborah Kops.

Offshoring 130

Offshoring Facilities Management Government Collaborations 130

Magellan Solutions

MARCH 27, 2023

Source: Magellan Solutions In 2023, global outsourcing spending may reach US$731 billion, according to Deloitte’s Outsourcing and Shared Services 2019-2023 Report. In 2023, spending on IT outsourcing is projected to increase by 22% to US$519 billion. We will examine some general outsourcing statistics below.

Outsourcing 86

Outsourcing Business Process Outsourcing Out-Tasking E-Commerce 86

Perficient Digital Transformation

JANUARY 23, 2023

These are forecasted to be the top digital transformation trends in 2023. Drupal is an open-source content management system that is widely used by government agencies around the world. Before diving in, let us take a closer look at the government’s digital transformation trends.

Government 64

Government Data Entry Design Flexibility 64

Magellan Solutions

MARCH 27, 2023

Source: Magellan Solutions In 2023, global outsourcing spending may reach US$731 billion, according to Deloitte’s Outsourcing and Shared Services 2019-2023 Report. In 2023, spending on IT outsourcing is projected to increase by 22% to US$519 billion. We will examine some general outsourcing statistics below.

Outsourcing 52

Outsourcing Business Process Outsourcing Out-Tasking E-Commerce 52

Everest Group

DECEMBER 13, 2022

Key Issues for 2023: Rise Above Economic Uncertainty and Succeed. As we look toward 2023, economic uncertainty is prime and center. Rising inflation, interest rate hikes, and GDP contraction – matched with low unemployment rates and high talent demand – have left business leaders unsure of what to expect and how to prepare for 2023.

Sourcing 246

Sourcing Global Business Services Shared Services Marketing 246

Capgemini

JANUARY 30, 2025

Disruptions in key geographies continue to contribute to sourcing and logistical uncertainties, blocking the movement of goods. He employs innovation and strategic thinking to empower supply chain growth, utilizing Capgeminis Digital Services for planning, order management, procurement, and automation.

Manufacturing 52

Manufacturing Supply Chain Management Collaborations Out-Tasking 52