Premier BPO

FEBRUARY 5, 2024

A nearly unanimous 97% of middle market senior executives noted the lack of qualified workers as a serious problem and over two-thirds anticipate difficulties securing qualified talent this year. Access a Global Talent Pool Outsourcing provides a dynamic solution in a job market where flexibility is a prime factor for job seekers.

Outsourcing 130

Outsourcing BPO Co-Sourcing Reduced Overhead 130

Premier BPO

AUGUST 16, 2024

They also deal with rising customer expectations, multiple communication channels , and the relentless pressure to deliver exceptional customer experiences through innovative solutions that can address evolving customer needs in today’s dynamic market.

Outsourcing 237

Outsourcing BPO Co-Sourcing Labor Costs 237

NoonDalton

JUNE 5, 2024

In today’s fast-paced business environment, more companies are turning to co-sourcing to meet their operational needs. Co-sourcing, a hybrid model, combines in-house resources with external expertise from outsourcing companies. Co-sourcing allows diversification of service providers.

Co-Sourcing 52

Co-Sourcing Sourcing Business Process Outsourcing Data Entry 52

Premier BPO

AUGUST 30, 2024

With all the noise surrounding the recent layoffs, particularly in the tech sector , and the growing threat of AI in replacing jobs under the prevailing labor market dynamics. Common Misconceptions About Offshore Co-Sourcing Numerous businesses and management experts remain unclear about offshore staff augmentation.

Offshoring 130

Offshoring Co-Sourcing Labor Costs Outsourcing 130

Everest Group

DECEMBER 5, 2023

Read on to learn about the skill requirements needed in the sustainability service market and how to bridge the talent gap. This shift in mindset has fueled the growth of the sustainability services market as organizations increasingly recognize the need to adopt eco-friendly practices.

Service 162

Service Co-Sourcing Impact Sourcing Collaborations 162

Premier BPO

NOVEMBER 15, 2024

According to Sedgwick Brand Protection’s 2024 State of the Nation Recall Index, 3,301 recall events occurred across five industries in 2023. 3 The broader impact across supply chains can also disrupt operations and compliance, especially in regulated markets. reached a seven-year high, increasing by 11% from the previous year.

Co-Sourcing 130

Co-Sourcing Outsourcing Regulations Efficiency 130

inDinero

MARCH 6, 2025

The bottom line for borrowers is that, if you qualify, SBA loans often carry better repayment terms, lower interest rates, and lower down payments compared to other options on the market. Types of SBA Loans In 2024, the SBA supported over 100,000 loans totaling ~$56 billion in capital.

Finance 59

Finance Co-Sourcing Banking Right-Sizing 59

Everest Group

NOVEMBER 28, 2023

The Managing General Agent (MGA) sector is a bright spot in a turbulent insurance market. Interest in the MGA market also has significantly rekindled in Europe and the US, gradually garnering prominence and capturing interest among carriers. The data provides a compelling sense that MGAs have a bright future ahead.

Insurance 147

Insurance Service Co-Sourcing Analytics 147

Premier BPO

OCTOBER 23, 2024

1 However, the growing complexity of data ecosystems, with multiple sources, formats, and technologies, presents significant challenges in aggregating and understanding this valuable asset. Extract : Pulls data from different sources, including databases, flat files, cloud services, etc. What is ETL?

Co-Sourcing 130

Co-Sourcing Streamline Operations Government Analytics 130

Premier BPO

NOVEMBER 22, 2024

In a high-stakes market, a single quality control or compliance misstep can force companies to face financial and reputational repercussions. By working with a strategic co-sourcing partner , companies can mitigate risks, protect their reputation, and maintain operational continuity. According to the U.S.

Outsourcing 100

Outsourcing Management Co-Sourcing Regulations 100

Capgemini

NOVEMBER 18, 2024

Building resilience with AI-powered supplier risk mitigation Laurence Noël Nov 6, 2024 Facebook Linkedin What’s the true value of AI in the automotive supply chain? Market volatility is currently further increased by geopolitical tensions and by evolving EV incentives.

Risk Management 52

Risk Management Risk Management Co-Sourcing Supply Chain Management 52

3Pillar Global

MAY 3, 2024

Regional payers have formed the cornerstone of the US health sector, particularly within well-established commercial markets. They collectively insure ~130 million Americans, including nearly half of the employer market. Sources: Mercer, WTW, KFF, AON, Minneapolis Fed On top of that, the business environment has shifted.

Insurance 104

Insurance Healthcare Co-Sourcing Administrative 104

The Scalers

NOVEMBER 30, 2022

Keynote speakers: Emilien Coquard, The Scalers co-founder and CEO, shared his deep industry insights into developing world-class integrated engineering teams. With 2.14M STEM graduates annually, India has the lowest demand-supply gap among top tech locations worldwide and is set to overtake the US by 2024. Emilien Coquard.

Offshoring 94

Offshoring Co-Sourcing Engineering E-Commerce 94

NoonDalton

SEPTEMBER 14, 2022

A global IT outsourcing market analysis predicts that the industry would increase by 98 billion USD by 2024, with a compound annual growth rate (CAGR) of 5%. This Microsoft subsidiary provides Git’s version control and source code management (SCM) functions as well as its own features. Widget Brain.

Outsourcing 96

Outsourcing E-Commerce Nearshoring Co-Sourcing 96

Perficient Digital Transformation

JUNE 10, 2024

At the recent Salesforce Connections 2024 event, the focus was all about AI, Data, and CRM, highlighting how these technologies are revolutionizing customer engagement. Data Cloud acts as a central hub, consolidating customer data from Salesforce and external sources. Image is from a Salesforce official chatbot marketing site.

Co-Sourcing 52

Co-Sourcing Customer Support Accounting Sourcing 52

Capgemini

OCTOBER 28, 2024

How to mitigate the environmental impact of Gen AI Laurent Bromet Oct 28, 2024 Facebook Linkedin Four strategies that will make generative AI technology more energy-efficient and sustainable Generative AI is powering innovation, but it’s also straining our energy grids. miles in an average gasoline-powered car.

Co-Sourcing 52

Co-Sourcing Efficiency Sourcing Government 52

Capgemini

OCTOBER 30, 2024

The role of data and AI in driving sustainability for banks Satish Weber and Tej Vakta Oct 28, 2024 Facebook Linkedin How cutting-edge tech will shape the future of environmental and social impact in banking In finance, the goal is to go green – now more than ever. Harmful climate events are widespread and touch upon every aspect of a firm.

Banking 52

Banking Service Insurance Finance 52

Capgemini

MARCH 5, 2024

Consumer-Connected Devices and Why They Matter to Platform Companies Gaytri Khandelwal Feb 29, 2024 Facebook Linkedin As a smart devices enthusiast and an early adopter of new technologies, I am fascinated by how far we have come and can’t wait to see how these devices will further transform our lives and work.

Co-Sourcing 52

Co-Sourcing Marketing Engineering Analytics 52

IBM Services

APRIL 25, 2024

Steps of business process reengineering for CRM include integrating customer data from disparate sources, using advanced analytics for insights, and optimizing service workflows to provide personalized experiences and shorter wait times. Last updated 23 February 2024. Last updated 10 November 2023.

Supply Chain Management 59

Supply Chain Management Finance Human Resources Robotics Process Automation 59

Capgemini

AUGUST 16, 2024

Building Gen AI applications for business growth – actions behind the scenes Capgemini 21 Mar 2024 Facebook Linkedin Over the last few years, we have been witnessing a strong adoption of artificial intelligence and machine learning (AI/ML) across industries with a wide variety of applications.

Co-Sourcing 52

Co-Sourcing Retail Call Center Engineering 52

The Scalers

JUNE 16, 2021

Take, for instance, a fashion brand that leverages advanced analytics to track market trends prior to opening stores in a new location. Besides creating these popular beers, AB InBev set up Bees in 2022, a B2B platform designed to help small and medium-sized retailers grow their businesses and find the right market fit. DID YOU KNOW ?

Offshoring 52

Offshoring Inventory Management Analytics Manufacturing 52

Capgemini

FEBRUARY 18, 2025

The role of Data and AI in driving sustainability for banks Satish Weber Oct 29, 2024 Facebook Twitter Linkedin How cutting-edge tech will shape the future of environmental and social impact in banking In finance, the goal is to go green now more than ever. Harmful climate events are widespread and touch upon every aspect of a firm.

Service 52

Service Banking Insurance Finance 52

Capgemini

JUNE 24, 2024

Ingber 14 June 2024 Facebook Twitter Linkedin The process of screening natural persons, legal entities, and transactions applies in a variety of AML contexts—with two key ones being sanctions and adverse media screening. BRINGING SANCTIONS AND ADVERSE MEDIA SCREENING INTO THE MODERN ERA Jeffrey F. Last Name * Last Name is not valid.

Regulations 52

Regulations Advisory Out-Tasking Co-Sourcing 52

Capgemini

MAY 7, 2024

How to accelerate EV battery manufacturing in gigafactories Leonel Leal May 8, 2024 Facebook Linkedin Learn how automotive companies can use technology to build a resilient and sustainable EV battery supply chain through gigafactories. The long-term growth story is alive and well, and getting to market with a lead is as important as ever.

Manufacturing 69

Manufacturing Co-Sourcing Engineering Research 69

Capgemini

NOVEMBER 8, 2024

During a panel at Capgemini’s Business to Climate Connect 2024, part of Climate Week NYC, specialists in this space explored how improvements in battery storage, new applications for artificial intelligence (AI), and data-driven grid maintenance can facilitate further EV growth. Over the next five years, it’s expected to rise to 75 percent.

Co-Sourcing 52

Co-Sourcing Sales Analytics Accounting 52

Premier BPO

NOVEMBER 15, 2024

According to Sedgwick Brand Protection’s 2024 State of the Nation Recall Index, 3,301 recall events occurred across five industries in 2023. 3 The broader impact across supply chains can also disrupt operations and compliance, especially in regulated markets. reached a seven-year high, increasing by 11% from the previous year.

Co-Sourcing 245

Co-Sourcing BPO Outsourcing Regulations 245

Premier BPO

OCTOBER 23, 2024

1 However, the growing complexity of data ecosystems, with multiple sources, formats, and technologies, presents significant challenges in aggregating and understanding this valuable asset. Extract : Pulls data from different sources, including databases, flat files, cloud services, etc. What is ETL?

BPO 245

BPO Co-Sourcing Streamline Operations Government 245

Everest Group

MARCH 20, 2025

Google made its intentions around disrupting the Customer Experience (CX) market clear last year, with the announcement of its Customer Engagement Suite in September 2024. Lets break down these new enhancements and their implications for the market. Reach out to discuss this topic in depth.

Co-Sourcing 147

Co-Sourcing Automation Efficiency Customer Service 147

Premier BPO

NOVEMBER 22, 2024

In a high-stakes market, a single quality control or compliance misstep can force companies to face financial and reputational repercussions. By working with a strategic co-sourcing partner , companies can mitigate risks, protect their reputation, and maintain operational continuity. According to the U.S.

Outsourcing 100

Outsourcing Management Co-Sourcing BPO 100

Vilmate

NOVEMBER 28, 2024

The world’s largest IT event, Web Summit 2024, recently concluded. If you haven’t yet caught up on the key highlights from Web Summit 2024, now is the perfect moment. While designed to boost creative experiences, the technology has significant potential in marketing, industry, and education.

Co-Sourcing 52

Co-Sourcing Nearshoring Out-Tasking Healthcare 52

Perficient Digital Transformation

FEBRUARY 3, 2025

Perficient consistently transforms global organizations in all different product markets, from industrial machinery to chemicals and specialty materials and even forms of transportation. In 2024, we began our research focused on the manufacturing and use of connected products.

Manufacturing 52

Manufacturing Research Co-Sourcing Inventory Management 52

inDinero

MARCH 12, 2025

The 2024 FDIC Small Business Lending Survey found that, while lending relies heavily on credit scores, banks evaluate up to twelve other pieces of information when making business loan decisions. Before you accept a loan, check to see if the price is in line with what the market is charging.

Banking 59

Banking Finance Accounting Co-Sourcing 59

Capgemini

NOVEMBER 18, 2024

Activating Gen AI at scale to transform financial services: Insights and best practices from Capgemini Ashvin Parmar 06 November 2024 Facebook Twitter Linkedin Generative AI (Gen AI) is transforming nearly every industry, and financial services is no exception. Additionally, establishing clear data governance frameworks is crucial.

Service 52

Service Co-Sourcing Insurance Government 52

Intugo

FEBRUARY 11, 2025

It represents the space between what we know and what we have yet to experiencea gap that often becomes most evident when expanding into foreign markets. Foreign Markets: The Nature of Unfamiliarity Unfamiliarity isnt static; it evolves with context, prior exposure, and experience. These knowledge gaps are not inherently hostile.

Co-Sourcing 40

Co-Sourcing Marketing Nearshoring Regulations 40

Capgemini

FEBRUARY 17, 2025

of their budget to Gen AI in 2024. Generative AI in supply chains can revolutionize scenario modeling by creating diverse, novel scenarios beyond historical data, analyzing unstructured sources, such as news and social media. ii ] Capgemini Invent recognizes the vast potential of Gen AI to revolutionize supply chains.

Supply Chain Management 52

Supply Chain Management Co-Sourcing Out-Tasking Risk Management 52

Capgemini

APRIL 8, 2025

Ingber 05 July 2024 Facebook Twitter Linkedin The process of screening natural persons, legal entities, and transactions applies in a variety of AML contextsincluding adhering to sanctions and identifying adverse media and politically exposed persons (PEPs). As with any AI system, a huge consideration is ensuring comprehensive, quality data.

Advisory 52

Advisory Regulations Out-Tasking Risk Management 52

Capgemini

JANUARY 17, 2025

Digital continuity for the semiconductor industry Why we need it, and how to build it Ravindra Jadhav & Shekhar Burande 21 May 2024 Facebook Linkedin Learn about major semiconductor industry trends, why digital continuity is important to the sector and what companies can do to create this continuity. The steady shift towards Industry 4.0

Manufacturing 52

Manufacturing Co-Sourcing Design Engineering 52