Amzur

SEPTEMBER 13, 2024

Introduction SuiteWorld 2024, NetSuite’s highly anticipated flagship conference, brought a host of exciting updates, reaffirming the platform’s commitment to innovation and AI-driven solutions. In this article, we’ll dive into the key highlights from SuiteWorld 2024, focusing on the groundbreaking AI innovations introduced at the event.

Analytics 98

Analytics Advisory Automation Streamline Operations 98

Premier BPO

JUNE 7, 2024

With experienced external partners, your business can unlock best practices that streamline your processes for improved efficiency, scalability, and exceptional customer service. A two-tiered support structure with Level 1 and 2 technicians for efficient resolution and escalation of issues helped to enhance communication.

Outsourcing 244

Outsourcing Co-Sourcing BPO Operational Costs 244

The Hackett Group

AUGUST 1, 2024

Miami, FL – August 1, 2024 – The Hackett Group, Inc. NASDAQ: HCKT) is collaborating with Oracle to offer a new Hackett Pay managed services solution for Oracle Payroll. It will be the first offering recommended by Oracle for payroll-managed services in this market.

Payroll 78

Payroll Managed Services Collaborations Management 78

Everest Group

NOVEMBER 27, 2023

For assistance with benchmarking the ServiceNow implementation and managed services effort and price, contact us at benchmarking@everestgrp.com. Shared instance here refers to the managed services provider’s (MSP’s) domain-separated ServiceNow offering.

Right-Sizing 130

Right-Sizing Flexibility Managed Services Research 130

Everest Group

NOVEMBER 27, 2023

For assistance with benchmarking the ServiceNow implementation and managed services effort and price, contact us at benchmarking@everestgrp.com. Shared instance here refers to the managed services provider’s (MSP’s) domain-separated ServiceNow offering.

Right-Sizing 130

Right-Sizing Flexibility Managed Services Research 130

Everest Group

DECEMBER 7, 2023

Leading enterprises have started joining forces with tech players and service providers to track and enhance energy efficiency in operations, paving the way for a sustainable energy transition. Yet, key players are actively investing in cutting-edge technologies to drive energy efficiency for their clients.

Regulations 173

Regulations Efficiency Sourcing Marketing 173

Everest Group

JANUARY 5, 2024

A content supply chain is essentially a process to streamline content ideation, creation, management, and distribution in a structured and efficient manner. This technology could significantly reduce costs, improve efficiency, and produce better content quality and consistency.

Marketing 162

Marketing Reduced Costs Managed Services Efficiency 162

Premier BPO

OCTOBER 23, 2024

The Importance of ETL in Transforming Raw Data into Actionable Insights The vast amount of raw data modern organizations generate can quickly overwhelm systems without proper management. A 2024 Oracle survey revealed that 74% of respondents have seen their daily decision-making increase tenfold over the past three years.

Co-Sourcing 130

Co-Sourcing Streamline Operations Government Analytics 130

Mattsen Kumar

AUGUST 27, 2024

In the ever-evolving landscape of business finance, efficient account receivables management (ARM) remains crucial for maintaining healthy cash flow and ensuring the financial stability of an organization. Embracing Automation and AI Automation and AI are revolutionizing the field of account receivable management services.

Finance 52

Finance Accounting Management Analytics 52

Everest Group

SEPTEMBER 30, 2024

For instance, India and Eastern Europe have become hubs for IT and software development talent Cost arbitrage: While cost savings remain a key driver, the focus has shifted to achieving cost efficiency without compromising quality. Enterprises must carefully assess their options and choose partners that align with their strategic goals.

Supply Chain Management 147

Supply Chain Management Collaborations Advisory Nearshoring 147

Everest Group

OCTOBER 5, 2023

This includes functions such as call summarization and recommendations for next-best actions, further enhancing their ability to deliver exceptional customer service and operational efficiency. What Service Provider Executives Should Know Learn More What is the PEAK Matrix®?

Supply Chain Management 130

Supply Chain Management Streamline Operations Research Marketing 130

31 West

JANUARY 25, 2023

Founded by Fred Luddy in 2024, the ServiceNow help desk is built on the Now platform and is one of the most trusted and widely implemented ITSM solutions. AutoTask is for Managed Service Providers that offer technical assistance to their IT teams. In addition to IT services, the solution helps manage security operations.

Out-Tasking 130

Out-Tasking Software Automation Analytics 130

Mercans

SEPTEMBER 18, 2024

ISG Provider Lens™ 2024 We are delighted to announce that Mercans has been recognized as a Leader in Global Managed Payroll Services (Multi-Country) in the ISG Provider Lens™ 2024 report. This flexibility allows clients to transition between models effortlessly, ensuring no disruption to payroll data.

Payroll 52

Payroll Management Service Business Process Outsourcing 52

Perficient Digital Transformation

JULY 2, 2024

We are thrilled to announce that Perficient has been named a Major Player in the IDC MarketScape: Worldwide Cloud Professional Services 2024 Vendor Assessment (Doc #US51406224, June 2024). Our focus areas include: Technology Modernization : Enhancing performance and efficiency through updated infrastructure.

Service 59

Service Automation Analytics Efficiency 59

Amzur

FEBRUARY 20, 2025

According to IBMs 2024 report, the healthcare sector faces the highest average cost of data breaches at $9.77 Key Data Breach Statistics: According to IBMs 2024 Cost of a Data Breach Report, the healthcare sector experiences the highest average cost of data breaches$9.77 million per incidentfor the 14th consecutive year.

Healthcare 59

Healthcare Cybersecurity Automation Government 59

IBM Services

NOVEMBER 8, 2023

Separately, in 2024, clients will be able to look forward to continued enhancements to the AIX, IBM i and Linux roadmaps. SAP is accelerating this journey by offering the current ERP, S/4HANA, as a managed service offering with SAP RISE.

Advisory 96

Advisory Banking Automation Design 96

Magellan Solutions

MAY 8, 2024

billion in revenue by 2024, companies are turning to external experts for innovative solutions that give them a serious competitive advantage. Businesses rely heavily on IT services to streamline operations, increase efficiency, and accelerate growth. That’s where cloud migration and management services prove invaluable.

Service 52

Service Cybersecurity Robotics Process Automation Inventory Management 52

Capgemini

APRIL 20, 2022

Gartner predicts most organizations will leverage contactless technologies for up to 80 percent of their ordering and replenishment activities by 2024. Restaurant businesses must prepare to meet the operational requirements of the new normal and drive supply-chain efficiency.

Labor Costs 52

Labor Costs Software Streamline Operations Sales 52

Mercans

FEBRUARY 23, 2023

billion by 2024, growing at a CAGR of 5.5% from 2020 to 2024. And ideally, these signals or cues automatically nudge or guide in the need for action and the best path to improve the situation. This pertains to any corporate function, certainly including the one in focus within this blog: global payroll.

Payroll 58

Payroll Outsourcing Robotics Process Automation Software 58

Obobo

MARCH 19, 2023

Managing contracts manually can be overwhelming and can lead to errors. Contract management systems provide an automated platform that enables businesses to store, track, and manage contracts more efficiently. But what exactly is a contract management system? Why is Contract Management Important?

Management 40

Management Automation Out-Tasking Administrative 40

Capgemini

OCTOBER 8, 2024

Navigating knowledge bases efficiently: The power of Gen AI and Snowflake Cortex AI Dawid Benski 7th October 2024 Facebook Twitter Linkedin Most companies that rely heavily on document stores for knowledge sharing and team collaboration often end up with many pages created by users. Is the chatbot not able to answer your question?

Efficiency 52

Efficiency Customer Support Operational Costs Collaborations 52

Mattsen Kumar

SEPTEMBER 16, 2024

This article delves into seven pivotal tech trends reshaping the B2B landscape, focusing on how our expertise in AI and customer experience management services (CX Management Services) can help businesses thrive. from 2024 to 2030 * ​​. from 2024 to 2030 * ​​. million in 2024 to $5714.80

Supply Chain Management 52

Supply Chain Management Cybersecurity Managed Services Outsourcing 52

Premier BPO

OCTOBER 23, 2024

The Importance of ETL in Transforming Raw Data into Actionable Insights The vast amount of raw data modern organizations generate can quickly overwhelm systems without proper management. A 2024 Oracle survey revealed that 74% of respondents have seen their daily decision-making increase tenfold over the past three years.

BPO 245

BPO Co-Sourcing Streamline Operations Government 245

Everest Group

FEBRUARY 7, 2025

TowerBrook Capital Partners and Clayton, Dubilier & Rices acquisition of R1 RCM (August 2024): R1 RCM, a healthcare technology company specializing in revenue cycle management, was taken private in a deal valued at $8.9 For service providers, this shift opens new opportunities beyond traditional RCM.

Healthcare 130

Healthcare Outsourcing Administrative Call Center 130

Groove Technology

DECEMBER 16, 2024

Key Features: Advanced expertise in cloud architecture and services, including cloud migration, optimization, and infrastructure management. Specialized in handling complex big data systems and implementing AI-driven solutions that improve operational efficiency. Romania's $3.4B software industry is set to reach $4.8B

Software 100

Software Outsourcing E-Commerce Right-Sizing 100

Capgemini

JANUARY 31, 2025

Leveraging managed services and selective offshoring / outsourcing The use of managed services and the selective offshoring of business-as-usual processes, such as exception management and reconciliations, can bring significant benefits to firms if managed carefully. Whats next?

Offshoring 52

Offshoring Out-Tasking Automation Outsourcing 52