Everest Group

OCTOBER 17, 2024

Live Webinar Navigating Cost and Price Dynamics in Volatile Markets October 17, 2024 | 8 a.m. What are the key market trends influencing the shoring and sourcing decisions in 2024? PT | 10 a.m. CDT | 11 a.m. EDT | 4 p.m. BST | 8.30 IST Often, deal conversations are impacted by cost and margin pressures across geographies.

Marketing 130

Marketing BPO Strategic Sourcing Finance 130

Premier BPO

AUGUST 16, 2024

1 Tech-Enabled Outsourcing: Your Partner in AI Contact Center Transformation Navigating the challenges of Gen AI implementation and adoption of AI solutions is possible through the strategic solution of tech-enabled outsourcing , which can address the complexities of modern contact centers.

Outsourcing 237

Outsourcing BPO Co-Sourcing Labor Costs 237

Groove Technology

NOVEMBER 24, 2023

Outsourcing has become a common practice for businesses looking to cut costs and improve efficiency. In the world of technology, IT outsourcing has been on the rise as companies seek to leverage specialized skills and resources from external providers.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Groove Technology

NOVEMBER 24, 2023

Outsourcing has become a common practice for businesses looking to cut costs and improve efficiency. In the world of technology, IT outsourcing has been on the rise as companies seek to leverage specialized skills and resources from external providers.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Everest Group

FEBRUARY 14, 2024

LinkedIN Live Shifts in Outsourcing Pricing: Key Insights to Plan 2024 February 14, 2024 | 9:00 a.m. IST In our recent 2024 Key Issues Survey, we discovered that price and cost pressures continue to be the top priority for enterprises. CST | 10:00 a.m. EST | 3:00 p.m. GMT | 8:30 p.m.

Outsourcing 130

Outsourcing Sourcing Marketing Service 130

Groove Technology

NOVEMBER 24, 2023

Outsourcing has become a common practice for businesses looking to cut costs and improve efficiency. In the world of technology, IT outsourcing has been on the rise as companies seek to leverage specialized skills and resources from external providers.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Everest Group

APRIL 16, 2024

LIVE WEBINAR Maximizing Value in Business Process Outsourcing Contracts April 16, 2024 | 9 a.m. IST In business process outsourcing, enterprises need to ensure that their engagements are not only adding value but aligning with their overarching priorities. What are enterprises’ top priorities as we dig deeper into 2024?

Business Process Outsourcing 162

Business Process Outsourcing Outsourcing Call Center Management 162

Groove Technology

DECEMBER 16, 2024

Agile software development outsourcing combines the flexibility of agile methodology with external software development teams, enabling businesses to optimize costs whilst maintaining product quality through short, iterative development cycles. Why Outsource Agile Software Development? What is Agile Software Development?

Software 100

Software Outsourcing Collaborations Flexibility 100

Everest Group

MARCH 7, 2024

LIVE Webinar Delivering Commercial Value in Outsourcing Contracts to APAC Clients in 2024 March 7, 2024 | 11:00 AM IST | 1:30 PM SGT | 2:30 PM JST | 3:00 PM ACT Last year, the outsourcing industry faced a noticeable slowdown in demand. What questions will the webinar answer for the participants? Who should attend?

Outsourcing 130

Outsourcing BPO Cybersecurity Sales 130

Everest Group

AUGUST 7, 2024

Recruitment Process Outsourcing (RPO) Services PEAK Matrix® Assessment – North America, EMEA, and Asia Pacific As Recruitment Process Outsourcing (RPO) gains worldwide adoption, the demand for regional expertise and consistent delivery across geographies is also increasing.

Outsourcing 130

Outsourcing Service Global Business Services Shared Services 130

Premier BPO

FEBRUARY 5, 2024

However, often overlooked is another powerful ally in this transformative journey: strategic outsourcing. This technique involves outsourcing non-core business functions, such as payroll, accounting, customer support, IT management, and marketing, to external service providers. Free up your internal team to focus on core competencies.

Outsourcing 130

Outsourcing BPO Co-Sourcing Reduced Overhead 130

Groove Technology

DECEMBER 16, 2024

Finding a reliable software development partner in the Philippines can be challenging, whether you're a business seeking an outsourcing partner or an IT professional researching the market. With over 200 outsourcing companies and diverse marketing information, evaluating and comparing to find the right partner becomes complex.

Software 100

Software E-Commerce Outsourcing Right-Sizing 100

Everest Group

MAY 17, 2024

Sustainability Enablement Technology Services PEAK Matrix® Assessment 2024 What is in this PEAK Matrix® Report In this report, we explore the current state of the sustainability enablement technology services market, examining the trends and key drivers shaping demand-supply dynamics.

Service 162

Service Impact Sourcing Marketing Outsourcing 162

Everest Group

MAY 22, 2024

Duck Creek Services PEAK Matrix® Assessment 2024 What is in this PEAK Matrix® Report This report examines the Duck Creek services landscape and examines 14 leading providers featured on Everest Group’s Duck Creek Services PEAK Matrix® Assessment 2024.

Service 147

Service Insurance Outsourcing Marketing 147

Premier BPO

FEBRUARY 5, 2024

However, often overlooked is another powerful ally in this transformative journey: strategic outsourcing. This technique involves outsourcing non-core business functions, such as payroll, accounting, customer support, IT management, and marketing, to external service providers. Free up your internal team to focus on core competencies.

Outsourcing 130

Outsourcing BPO Co-Sourcing Reduced Overhead 130

Everest Group

OCTOBER 22, 2024

Live webinar How Sustainable Engineering is Shaping a Responsible Future October 22, 2024 | 9 a.m. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. Plus, attendees will learn how enterprises can effectively realign talent, technology, and ecosystem engagement strategies to adopt and scale sustainability initiatives.

Engineering 130

Engineering Regulations Outsourcing Sourcing 130

Everest Group

NOVEMBER 7, 2023

LIVE WEBINAR The Services Pricing Outlook for 2024: Are the Waters Finally Calming? Join this panel discussion to hear Everest Group’s pricing experts discuss the most compelling pricing trends observed this year and hear the outlook for IT and BPO services pricing in 2024. How has outsourcing services demand evolved in 2023?

Service 162

Service BPO Outsourcing Management 162

Groove Technology

SEPTEMBER 27, 2024

Outsourcing software development involves contracting out the creation, maintenance, and evolution of software applications to external providers, often in different countries. Kearney, India leads the rankings for IT service outsourcing, followed closely by China and Malaysia. from 2024-2030 (Grand View Research, 2023).

Software 130

Software Outsourcing Nearshoring Offshoring 130

Everest Group

MARCH 18, 2024

Marketing Services PEAK Matrix® Assessment 2024 What is in this PEAK Matrix® Report The report will assist stakeholders (service providers, enterprises, and technology providers) to better understand the current state of the marketing service provider landscape.

Marketing 147

Marketing Service Insurance Finance 147

Everest Group

SEPTEMBER 26, 2024

Dear AR friends, In a few short weeks my colleagues and I will attend and sponsor the Spotlight AR Summit 2024 in Kansas City. I hope to see many of you there! Come look for the Everest Group table and say hello. I’ll be joined by a few of your favorite analysts, Chirajeet (CJ) Sengupta and Abhishek Singh.

Right-Sizing 130

Right-Sizing Finance Research Sales 130

Everest Group

AUGUST 7, 2024

Life & Annuity (L&A) Insurance IT Services PEAK Matrix® Assessment 2024 What is in this PEAK Matrix® Report This report assesses 24 leading IT service providers featured in the L&A Insurance IT Services PEAK Matrix® Assessment 2024. Further, they are integrating AI and gen AI solutions in their core offerings.

Insurance 147

Insurance Service Marketing Collaborations 147

Everest Group

FEBRUARY 29, 2024

IN-PERSON EVENT SIG Global Executive Spring Summit March 25-27, 2024 | 11:55 AM-12:40 PM ET Everest Group is a proud sponsor of SIG’s 2024 Global Executive Spring Summit , taking place from March 25 – 27, 2024 at The Omni Grove Park Inn, in Asheville, NC.

Nearshoring 130

Nearshoring Outsourcing Sourcing Service 130

Eclaro

APRIL 9, 2024

The 100th day of the year has arrived, and that feels like an ideal day for all of us here at ECLARO to celebrate another “100 milestone”—being named to the 2024 Global Outsourcing 100® by the International Association of Outsourcing Professionals (IAOP).

Global Outsourcing 97

Global Outsourcing Outsourcing Outsourcing Professionals 97

Everest Group

JUNE 18, 2024

live webinar Marketing in 2024: Findings from our CMO Priorities Survey June 18, 2024 | 8 a.m. Join our experts Nishant Jeyanth, Darshita Lohiya, and David Rickard to gain strategic insights into the top marketing priorities for 2024, the trends to bear in mind, and the 12-month likely trajectory for marketing. PT | 10 a.m.

Marketing 130

Marketing BPO Outsourcing Accounting 130

Everest Group

DECEMBER 12, 2023

Live Webinar Key Issues 2024: Creating Accelerated Value in a Dynamic World December 12, 2023 | 9 a.m. Join Everest Group’s much-anticipated annual webinar, Key Issues 2024, to gain valuable insights into the current perspectives of IT-BP industry leaders. CST | 10 a.m. EST | 3 p.m. GMT | 8:30 p.m.

Shared Services 147

Shared Services Outsourcing Sourcing Marketing 147

Everest Group

FEBRUARY 10, 2025

The market was buzzing with large deals and, occasionally, mega deals, signaling a period of confidence in large-scale outsourcing. As the second half of 2024 concluded, mega deals all but disappeared. in 2024 (on a scale of 1 to 7). This dip has prompted enterprises to rethink their outsourcing strategies.

Outsourcing 130

Outsourcing Information Technology Marketing Engineering 130

Groove Technology

OCTOBER 1, 2024

Nearshore software development outsourcing , a key component of software development outsourcing, involves delegating software development tasks to teams in neighboring countries. According to Statista, the global IT outsourcing market is projected to reach $587.3 What is Nearshore Software Development Outsourcing?

Nearshoring 130

Nearshoring Software Outsourcing Offshoring 130

Everest Group

MARCH 12, 2024

Live Webinar Global Services Lessons Learned in 2023 and Top Trends to Know for 2024 March 12, 2024 | 9 a.m. IST As we move into 2024, business leaders stand at the intersection of uncertainty and opportunity. CDT | 10 a.m. EDT | 2 p.m. GMT | 7:30 p.m. How did the global services industry perform in 2023?

Service 147

Service Sourcing Outsourcing Marketing 147

Everest Group

APRIL 23, 2024

Live Webinar Navigating the CXM Outsourcing Landscape: A Comprehensive Guide for First-time Outsourcers April 23, 2024 | 9 a.m. IST What are the key considerations when choosing a customer experience management (CXM) outsourcing partner for the first time? CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. Who should attend?

Outsourcing 130

Outsourcing Service Management 130

Everest Group

MARCH 5, 2024

live webinar Engineering Services in 2024: The Market Outlook and Commercial Trends March 5, 2024 | 9 A.M. How will the engineering services market shape out in 2024, and what can service providers do to improve win rates in deals? CST | 10 A.M. EST | 3 P.M. GMT | 8:30 P.M. Who should attend?

Engineering 147

Engineering Marketing Service Advisory 147

Everest Group

JANUARY 12, 2024

Major enterprise platforms such as SAP, Salesforce, Oracle, and Microsoft Dynamics aim to improve industry cloud offerings in 2024 to provide benefits such as accelerated innovation, improved efficiency, and enhanced security and compliance. Enterprises experience various challenges with Salesforce Industry Clouds.

Service 173

Service Advisory Outsourcing Managed Services 173

Everest Group

SEPTEMBER 9, 2024

Firms are streamlining operations by automating processes, integrating new technologies, and outsourcing non-core activities such as IT management and back-office functions. Capital Markets IT Services PEAK Matrix® Assessment The capital markets industry is transforming to enhance operational efficiencies and reduce costs.

Marketing 130

Marketing Service Cybersecurity Banking 130

Everest Group

MARCH 8, 2024

As a result, businesses are outsourcing DAL solutions to external providers. Data Annotation and Labeling (DAL) Solutions for AI/ML PEAK Matrix® Assessment 2024 What is in this PEAK Matrix® Report In this report, we assess 19 providers featured in the Data Annotation and Labeling (DAL) solutions for AI/ML PEAK Matrix® Assessment 2024.

Manufacturing 162

Manufacturing Banking Operational Costs Sourcing 162

Everest Group

JULY 30, 2024

Live Webinar IT and BPO Outsourcing: Commercial Trend Evolution July 30, 2024 | 9 a.m. IST For the IT and BPO outsourcing industry, the past eight quarters have seen declining growth rates, with business resilience tested, providers challenged, and buyer expectations evolving during this period of significant change.

BPO 130

BPO Outsourcing Sales Software 130

Transparent BPO Outsourcing

FEBRUARY 26, 2024

Award continues recognition of Transparent BPO as one of the world’s best outsourcing services providers Transparent BPO, a leading nearshore, and offshore contact center solutions provider is pleased to announce the company’s selection for The 2024 Global Outsourcing 100® by the International Association of Outsourcing Professionals® (IAOP®).

Global Outsourcing 98

Global Outsourcing BPO Outsourcing Nearshoring 98

Everest Group

JUNE 27, 2024

What are the Implications for the Outsourcing Industry? The restructuring opens new opportunities for the outsourcing industry as banks seek third-party support to drive efficiency and innovation. The UK financial industry is finally opening to outsourcing and catching up with global peers.

Banking 147

Banking Outsourcing Service Sales 147

Everest Group

APRIL 5, 2024

Intelligent Process Automation (IPA) Solutions PEAK Matrix® Assessment 2024 What is in this PEAK Matrix® Report In this report, we examine 27 IPA solution providers and position them on Everest Group’s PEAK Matrix® as Leaders, Major Contenders, Aspirants, and Star Performers based on their capabilities, offerings, and limitations.

Automation 124

Automation BPO Sourcing Finance 124