Everest Group

JULY 24, 2024

You’ll learn about the analysts leading this effort and how Everest Group is bringing its unique lens on global services to the sustainability discussion to help providers and enterprises alike further their own initiatives related to people, profit, and the environment.

Impact Sourcing 130

Impact Sourcing Pharmaceuticals Research Sourcing 130

Everest Group

FEBRUARY 13, 2024

Live Webinar Charting the GBS Course for 2024: Accelerating and Sustaining Success February 13, 2024 | 9 A.M. What are GBS leaders’ strategic priorities for 2024? CST | 10 A.M. EST | 3 P.M. GMT | 8:30 P.M. How can GBS organizations drive closer alignment with business and the broader enterprise? Who should attend?

Global Business Services 130

Global Business Services Shared Services BPO Sourcing 130

Everest Group

SEPTEMBER 24, 2024

Live Webinar GLOBAL SERVICES MARKET UPDATE: LEVERAGING PROVIDERS FOR GIC SUCCESS September 24, 2024 | 9 a.m. Join Everest Group experts Vipin Alexander, Udit Anand, Ravneet Kaur, and Akshay Mathur for an insightful session exploring key developments in the global sourcing industry during the first half of 2024. CDT | 10 a.m.

Marketing 130

Marketing Service Shared Services Sourcing 130

Everest Group

SEPTEMBER 19, 2024

Global In-house Center (GIC) Setup Capabilities in India - Provider PEAK Matrix® Assessment 2024 What is in this PEAK Matrix® Report As enterprises navigate the market to identify the ideal partner for their GIC setup needs, they encounter options ranging from major global providers to specialized local firms.

Insurance 130

Insurance Automation Marketing Accounting 130

Everest Group

JULY 8, 2024

DALLAS, July 8, 2024 — Everest Group today released the 2024 editions of the Top GBS Employers and Top Employers for Tech Talent reports. This accolade underscores our unwavering commitment to fostering a culture of excellence and enhancing the people experience at Allianz Services,” says Turan Sahin, CEO of Allianz Services.

Global Business Services 130

Global Business Services Research Analytics Marketing 130

Everest Group

JULY 30, 2024

DALLAS, July 30, 2024 — Everest Group has released its in-depth report evaluating the nation’s potential as a location for offshore global services. For IT, BP and ER&D-focused ventures looking to expand their offshore locations for global business services, the research found that Egypt proves a fertile ground.

Service 130

Service Offshoring Global Business Services Research 130

Everest Group

JANUARY 11, 2024

From any vantage point, COVID was good to the global business services (GBS) model. The funding for business services innovation is showing signs of drying up. Supply chain will grab the GBS headlines: There’s always an exception to any rule, and for me, that exception will come from the supply chain catalog of services.

Global Business Services 130

Global Business Services Advisory Jobbing Offshoring 130

Everest Group

OCTOBER 20, 2023

The global services industry’s confidence waned in 2023 after a banner post-pandemic year. Participate in the Key Issues Survey 2024 to better understand the current thinking of industry leaders across the globe. a: Talent demand across select countries for delivery of IT services indexed to January 2022 (Jan 2022 = 100) Exhibit 2.

Service 147

Service Offshoring Global Business Services Information Technology 147

Everest Group

NOVEMBER 28, 2023

IST The global business services (GBS) model is currently facing challenges, including the need for more skilled, project-ready talent, the ability to attract and retain talent, and cost pressures. What are the opportunities for GBS organizations in 2024? CST | 10 a.m. EST | 3 p.m. GMT | 8:30 p.m. What’s driving growth?

Global Business Services 147

Global Business Services Shared Services BPO Sourcing 147

Everest Group

FEBRUARY 23, 2024

Discover the reasons for the optimistic yet cautious outlook of GBS organizations for 2024, foreseeing positive business growth.

Marketing 130

Marketing Global Business Services Shared Services Sourcing 130

Everest Group

JANUARY 24, 2024

Everest Group Global Events will provide information, guidance and networking opportunities to professionals with responsibilities for global shared services, sourcing, technology, vendor management and customer experience. Fissell brings over 20 years of events and information services product leadership experience to the role.

Advisory 182

Advisory Research Shared Services Sourcing 182

Everest Group

FEBRUARY 23, 2024

Learn how GBS organizations anticipate a 2024 headcount increase, aligning with enterprise expectations and consider the geographical factors involved.

Marketing 130

Marketing Global Business Services Shared Services Sourcing 130

Premier BPO

JUNE 7, 2024

Whether due to rapid growth or desires to leverage new opportunities, resource constraints make your business unable to keep up with technology-enabled production, customer service, or other business aspects. A dedicated Service Desk Coordinator (SDC) and QA Analyst were appointed to monitor performance and meet all targets.

Outsourcing 244

Outsourcing Co-Sourcing BPO Operational Costs 244

Everest Group

AUGUST 13, 2024

In this report, we assess providers’ capabilities in Poland across three parameters.

Marketing 100

Marketing Service Shared Services Global Business Services 100

Everest Group

AUGUST 13, 2024

In this report, we assess providers’ capabilities in Poland across three parameters.

Marketing 100

Marketing Service Shared Services Global Business Services 100

Everest Group

MAY 30, 2024

DALLAS, May 30, 2024 — When business executives take the time to attend a global conference, two objectives outweigh all the rest: they want to learn from real case studies and network with peers. ‘Everest Group Engage’ will be held September 30 – October 2 at the Renaissance Dallas Hotel.

Advisory 130

Advisory Shared Services Research Sourcing 130

Everest Group

JUNE 12, 2024

LINKEDIN LIVE Conversations with leaders | a linkedin live series | edisode 10 June 12, 2024 | 8:30 a.m. IST The Global Business Services (GBS) model can be effective in revolutionizing enterprises, but there is often a disconnect that leads to unsustainable implementation. CDT | 9:30 a.m. EDT | 2:30 p.m. BST | 7:00 p.m.

Global Business Services 130

Global Business Services Service Shared Services 130

Everest Group

JUNE 18, 2024

Birch to lead global marketing for rapidly growing Everest Group as research firm expands footprint and service portfolio DALLAS, June 18, 2024 — Everest Group today announced that Lucy Birch has joined the firm as (CMO). The theme of the conference is “The Pragmatic Edge: Designing Your Future.”

Marketing 130

Marketing Research Global Business Services Healthcare 130

Everest Group

MAY 3, 2024

Conference ABSL DACH's 10th Member Meeting: AI & Gen AI in GBS June 24-25, 2024 Catch Everest Group Partner, Rohitashwa Aggarwal, at ABSL DACH’s 10th Member Meeting in Hamburg, Germany. Rohitashwa will join an exciting line up of speakers to present his insights on AI and generative AI in GBS.

Global Business Services 130

Global Business Services Shared Services Service 130

Everest Group

JULY 9, 2024

Live Webinar Evaluating Brand Perception Data to Improve EVP and Talent Attraction July 9, 2024 | 9 a.m. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. IST A distinctive employee value proposition (EVP) is proving to be the deciding factor in GBS and tech employers’ differentiation, particularly in a market with slowing talent demand.

Marketing 130

Marketing Service Global Business Services Shared Services 130

Everest Group

SEPTEMBER 30, 2024

From an industry vertical perspective as well, we are seeing growth across most major segments including financial services, telecom, media & technology, retail and consumer goods, etc. Reach out to us to discuss this topic further with our expert analysts.

Supply Chain Management 147

Supply Chain Management Collaborations Advisory Nearshoring 147

Chazey Partners

OCTOBER 6, 2020

CALIFORNIA– October 2020 – Chazey Partners, a leading management consulting firm specializing in Shared Services , Business Transformation and Robotic Process Automation (RPA) , has been expanding its RPA team globally to meet the increasing demand of the RPA implementation projects.

Robotics Process Automation 52

Robotics Process Automation Facilities Management Global Management Consulting Advisory 52

Zinnov

SEPTEMBER 18, 2024

Meanwhile, Lowe’s GCC in Bengaluru houses over 4,200 employees 1 , delivering value-driven services across Technology, Business Services, and Shared Services for their global home improvement business. 1 Retail GCC Destination?

Retail 52

Retail Supply Chain Management E-Commerce Inventory Management 52

Zinnov

SEPTEMBER 17, 2024

Our research into Global Business Services (GBS) organizations reveals a clear Evolution Trajectory, illustrating how the focus has shifted from narrow efficiency metrics to a broader emphasis on innovation and value generation. In this evolving landscape, productivity has transcended its traditional boundaries.

Global Business Services 52

Global Business Services Government Research Collaborations 52

SourceFit

JUNE 20, 2013

George Mulligan, Emerson Manila Shared Services general manager, said in a news briefing held recently that Emerson, one of the biggest companies in the United States, “is making a significant investment”? 3,225 of those employees are in the shared services industry. Reference: – [link].

BPO 40

BPO Human Resources Business Process Outsourcing Shared Services 40

Zinnov

JUNE 24, 2024

Mexico hosts many global companies’ ER&D and IT centers, while Costa Rica is known for its global Shared Services Centers. Colombia and Argentina, on the other hand, have established themselves as hubs for Customer Service and Data Centers, respectively.

Engineering 52

Engineering Nearshoring Shared Services Software 52

The Hackett Group

FEBRUARY 29, 2024

In 2024, developing effective leaders remains the top priority for HR, marking its second consecutive year in the top spot, according to The Hackett Group ®. The need to create and maintain a high-performing organizational culture climbed three spots in 2024 to become priority No.

Advisory 59

Advisory Human Resources Research Efficiency 59

Capgemini

JANUARY 30, 2025

Its important to embrace resilience to maintain higher levels of customer service. Himani Rawat, Logistics Process Owner, Kuehne+Nagel The fifth dimension For several years, supply chain leaders have been balancing three dimensions: cost, cash, and service. Data sharing among the supply chain partners improves collaboration.

Manufacturing 52

Manufacturing Supply Chain Management Collaborations Out-Tasking 52

Everest Group

DECEMBER 3, 2024

Live Webinar Outsourcing Services Cost and Pricing: The Trends to Know to Focus on the Win December 3, 2024 | 7:30 a.m. IST As the global services landscape continues to evolve, 2024 has brought unique challenges. How has the cost of delivering IT and BPO services and pricing changed in 2024? PST | 9.30

Outsourcing 130

Outsourcing BPO Service Services Contracting 130

Everest Group

NOVEMBER 7, 2024

iNVITE oNLY The Evolving Role of Life Sciences GCCs in Enabling Technological Transformation November 8, 2024 | 8:00 a.m. Session Details: Date: Friday, November 8, 2024 Venue: Sheraton Grand Bengaluru Whitefield Hotel & Convention Centre Prestige Shantiniketan Hoodi, Whitefield Bengaluru Time: 8:00 a.m. to 11:00 a.m.

Shared Services 130

Shared Services Service 130

Capgemini

FEBRUARY 7, 2024

Integrated supply chain management drives superior business outcomes Jörg Junghanns Feb 7, 2024 Facebook Twitter Linkedin When experts in logistics operations and supply chain planning come together in partnership, they can deliver business outcomes that might otherwise be unattainable. First Name * First Name is not valid.

Supply Chain Management 52

Supply Chain Management Management Co-Sourcing Order Management 52

Everest Group

DECEMBER 2, 2024

INVITE ONLY From Concept to Value: Strengthening GCCs Through Innovation December 2, 2024 | 9:00 am – 12:00 pm IST Facilitated by Everest Group This in-person roundtable will focus on how GCCs are strengthening their value proposition by fostering an innovation-driven mindset to drive impact and growth for enterprises. 

Service 130

Service Global Business Services Shared Services 130

Capgemini

NOVEMBER 18, 2024

Navigating Transformation: Key priorities for Insurance CFOs in an evolving sector Amit Bhaskar Nov 07, 2024 With rising customer awareness of risks and pricing, insurers are prioritizing engaging experiences with differentiated products, and need CFOs to become more open, accurate, responsive, transparent, and efficient.

Insurance 52

Insurance Finance Analytics Risk Management 52

Planergy Software

MARCH 20, 2025

According to the 2024 National School Trust Survey , 83% of respondents plan to make the main focus of the next academic year balancing budgets. Centralizing administrative services across schools within the trust is an excellent way to cut costs. Utilizing shared services like HR, finance, and IT can improve efficiency.

Co-Sourcing 52

Co-Sourcing Reduced Overhead Finance Right-Sizing 52