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AI To Data Security – 12 Trends For The Customer Support Industry In 2025

31 West

Gearing up for 2025, the CS industry is expected to revolutionize the way B2C relationships are formed, strengthened, and maintained. Let’s find out… Today, we’ll explore the highlights of the CS industry in 2024, and 12 trends for the industry coming into 2025. 2025 will see the mass integration of CRM systems in many CS processes.

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How Big Will Be The CRM Market In 2025?

31 West

Let’s discuss a few popular trends we expect to see in this industry in 2025. Top CRM Trends in 2025 1. Here’s how AI can transform the CRM market in 2025. The post How Big Will Be The CRM Market In 2025? There’s no denying that CRM has more tools than it did when it was launched. appeared first on 31West:

Marketing 130
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Salary Increase, Attrition, and Hiring Trends 2025 – An India GCC View

Zinnov

Will 2025 redefine how India’s GCCs value, acquire, and retain talent? 2025 is poised to be a year where strategic talent management will be more crucial than ever. 2025 is poised to be a year where strategic talent management will be more crucial than ever.

Finance 52
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Participate in Payment Integrity Matrix Assessment 2025

Everest Group

Participate in the Payment Integrity Matrix Assessment 2025 What is a PEAK Matrix® Assessment? PEAK Matrix® assessments are Everest Group’s service to our enterprise clients. We aim to include the most relevant players to help our clients make informed sourcing decisions based on the true and complete picture of the supplier space.

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HR in 2025: Insights & Predictions

What type of worker is most engaged—hybrid, remote, or onsite? What are the drivers of effective leadership? What does the C-suite think HR is most responsible for? And why is a wave of HR resignations more likely in the next 12 months?

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Nearshoring Manufacturing Considerations for 2025

Ivemsa

Though there are always changes to anticipate, trends are forecasting a positive outlook heading into 2025. Thinking of diversifying your portfolio to include Mexico in 2025? Source: [link] The post Nearshoring Manufacturing Considerations for 2025 appeared first on IVEMSA. Let’s explore more of what U.S.

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The IT Job Market in 2025: Expert Insights from Vilmate Recruiters

Vilmate

As we approach 2025, it’s a fitting time to discuss the outlook for IT recruitment. What soft skills will be essential for candidates in 2025? Here are a few tips for job seekers in 2025: Be ready to communicate at any time. In 2025, as always, competence, communication skills, and availability will remain key.

Jobbing 52
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New Overtime Regulations Require Employers to Pay Up

Starting January 1, 2025, EAP employees making less than $58,656 a year are going to be eligible for overtime. There’s a new overtime salary threshold that will impact employers across the country.