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AI To Data Security – 12 Trends For The Customer Support Industry In 2025

31 West

Gearing up for 2025, the CS industry is expected to revolutionize the way B2C relationships are formed, strengthened, and maintained. Let’s find out… Today, we’ll explore the highlights of the CS industry in 2024, and 12 trends for the industry coming into 2025. 2025 will see the mass integration of CRM systems in many CS processes.

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What is Everest Group Engage and the Pragmatic Edge? Announcing Everest Group Engage 2025 – London | Blog

Everest Group

Whether discussing artificial intelligence (AI) , automation, or evolving workforce strategies, the message was clear: success in this era requires agility, collaboration, and bold leadership. Learn more about Everest Engage 2025 in London ! Everest Group Engage is more than a conference. Mark your calendars now!

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Clinical Operations 2025: Adapting to Market Shifts and Provider Strategy | LinkedIn Live

Everest Group

LINKEDIN LIVE Clinical Operations 2025: Adapting to Market Shifts and Provider Strategy October 23, 2024 | 9:00 AM CDT | 10:00 AM EDT | 3:00 PM GMT | 7:30 PM IST Pharma enterprises are facing multiple challenges, including loss of exclusivity and declining R&D productivity, pushing them to rethink their clinical operations strategies.

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8 Digital Healthcare Trends For 2025

Perficient Digital Transformation

Our experts are closely monitoring eight healthcare trends that are shaping industry leaders’ strategies in 2025. Engaging directly with end-users ensures their voices inform your modernization efforts , fostering a culture of collaboration that can drive meaningful change. And this year is especially interesting, as 2024’s U.S.

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Why Document Management Software and Cloud Collaboration Are Beneficial for Your Business

Metasource

Cloud platforms promote real-time collaboration, offer fast and easy scalability, and provide a stable, centralized repository for documents, and more. Gartner estimates that by 2025, over 80% of organizations will shift their paper-based data centers to the cloud. Real-Time Collaboration & Analytics. Scalability.

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Collaborative innovation is driving green device design and management

Capgemini

Slashing the impact of our hardware will take commitment, creativity, and collaboration. She is dedicated to reducing the environmental footprint of their technology and solutions by educating and collaborating with coworkers, partners, and customers. Each refurbished laptop decreases that device’s carbon emissions by 40 percent.

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Understanding the Different Types of Outsourcing for Custom Software Development

Groove Technology

billion by 2025. trillion by 2025. Knowledge Process Outsourcing (KPO) KPO involves outsourcing high-level, knowledge-based work that requires specialized expertise. According to a report by Grand View Research, the global KPO market is expected to reach $124.29

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