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Payments BPS for Conventional and Emerging Buyers: Meeting Evolving Needs in a Real-Time Payments World | Blog

Everest Group

Reach out to discuss this topic in depth. If you found this blog interesting, check out our Agentic Artificial Intelligence (AI): The Next Growth Frontier Can It Drive Business Success For Banking & Financial Services (BFS) Enterprises?| Stay tuned!

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How Big Will Be The CRM Market In 2025?

31 West

Customer relationship management is a practice that has not only withstood the test of time since the 1960s but has also transformed how businesses like out-of-hours call center companies, operate. Today, the CRM system allows your teams to view customers’ data and close deals quickly and efficiently. Top CRM Trends in 2025 1.

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The Sustainability Standoff: Industry Players, Regulators, and the Carbon Question of AI | Blog

Everest Group

Reach out to discuss this topic in depth. Gen AI models require vast amounts of water for cooling, ensuring that servers dont overheat while performing their computationally intensive tasks. This regulatory gap was underscored at the Paris AI Summit 2025, where discussions leaned toward prioritizing innovation over oversight.

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AI To Data Security – 12 Trends For The Customer Support Industry In 2025

31 West

Gearing up for 2025, the CS industry is expected to revolutionize the way B2C relationships are formed, strengthened, and maintained. Let’s find out… Today, we’ll explore the highlights of the CS industry in 2024, and 12 trends for the industry coming into 2025. Just what will these sweeping changes bring?

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BPO Trends for 2025: The Future of Outsourcing

NoonDalton

However, as we approach 2025, the landscape of BPO is rapidly transforming. In this comprehensive guide, well explore the trends driving BPO in 2025, highlighting how businesses can stay ahead by leveraging these developments. These technologies are no longer limited to reducing costs or handling repetitive tasks.

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Offshore software development: All you need to know

The Scalers

To maximise efficiency, businesses that leverage offshoring set up a new office in the country of their choice. Check out our article on the key differences between offshoring, outsourcing, nearshoring and onshoring for an in-depth analysis of the topic. Is offshore software development ethical?

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How Salesforce AI (Einstein GPT) is Revolutionizing CRM in 2025

Perficient Digital Transformation

Welcome to 2025, where Salesforces Einstein GPT is transforming CRM as we know it. Think of it as your smartest and most efficient team member, handling repetitive tasks, predicting customer needs, and providing actionable insights. Whats New in 2025? Your CRM didnt just sit thereit worked while you slept.