Raya Contact Center

FEBRUARY 23, 2025

Raya CX Recognized as a Leader in IAOPs Global Outsourcing 100 for the 5th Consecutive Year Raya Customer Experience (Raya CX) is proud to be recognized as a Leader in the International Association of Outsourcing Professionals ( IAOP ) Global Outsourcing 100 list for the fifth consecutive year. Field is required!

Outsourcing 56

Outsourcing Global Outsourcing Outsourcing Professionals Business Process Outsourcing 56

Avasant

FEBRUARY 27, 2025

Los Angeles, CA February 17, 2025 Avasant is proud to announce its inclusion in the prestigious 2025 Global Outsourcing 100, recognizing the worlds best outsourcing service providers and advisors.

Global Outsourcing 52

Global Outsourcing Advisory Outsourcing Service 52

Premier BPO

AUGUST 17, 2021

Merely considering the ever-expanding IT industry : The IT Global Outsourcing market segment is projected to reach a revenue of $359,462.8m Deloitte ’s Global Outsourcing Survey 2020 highlights cost reduction as a top factor for businesses that outsource, especially due to the global recession.

Offshoring 246

Offshoring BPO Outsourcing Government 246

Everest Group

MAY 16, 2022

Setups of Global Business Services centers increase in India and China, providing evidence of post-COVID economic recovery. In its latest quarterly report on the global outsourcing industry, Everest Group revealed outsourcing demand held steady from Q3 to Q4 2021, with 404 transactions reported in each quarter.

Offshoring 100

Offshoring Sourcing Outsourcing Global Business Services 100

Groove Technology

OCTOBER 1, 2024

Let's delve into the three primary types: Business Process Outsourcing (BPO) Business Process Outsourcing involves contracting non-core business activities to external service providers. According to Deloitte's 2020 Global Outsourcing Survey, 70% of companies cite cost reduction as a primary reason for BPO adoption.

Software 130

Software Outsourcing Nearshoring Offshoring 130

Everest Group

APRIL 28, 2023

Subject to regulatory approvals, the combined entity will result in revenues of more than €10.2bn and EBITDA of more than €2.2bn if it closes as expected between Q4 2023 and Q1 2024, resulting in Teleperformance achieving its 2025 revenue goal of €10bn two years in advance.

Management 100

Management Global Outsourcing Insurance Retail 100

Groove Technology

OCTOBER 1, 2024

According to Gartner, by 2025, over 95% of new digital workloads will be deployed on cloud-native platforms. The average cost reduction through outsourcing can vary significantly based on project complexity, outsourcing location, and engagement model. However, studies generally indicate substantial savings.

Software 130

Software Reduced Costs Outsourcing Infrastructure Costs 130