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Announcing the CRM waves – and how to use them

Forrester Digital Transformation

billion by 2029, at a CAGR of 12.5%. The global customer relationship management market is projected to grow from $63.91 billion in 2022 to $145.79 This second wave CRM is experiencing is aimed at transforming engagement and business outcomes across an enterprise, surpassing its initial remit of increasing front-office productivity.

Marketing 241
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Poor Change Management Kills CRM Success — Here Is How To Get It Right

Forrester Digital Transformation

billion by 2029, at a CAGR of 12.5%. Ready to give up on your CRM deployment? Before you do, you should know: CRM is a huge market. It is valued at $63.91 billion today and projected to grow to $145.79 Eighty-two percent of enterprises use CRM. Yet when I surveyed hundreds of business and IT […].

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Salesforce and IQVIA’s Partnership – A Match Made in Heaven? | Blog

Everest Group

Pitfalls: As the IQVIA-Salesforce transition gradually unfolds until 2029, they will encounter increased expenses for training, upskilling, onboarding, and more operational processes. This potential end-to-end, industry-specific solution will go on to streamline operations and efficiency through integrated systems and workflows.

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Why You Should Choose The Philippines For Your IT Outsourcing

Groove Technology

With the global IT outsourcing market expected to grow at an annual rate of 5.48% from 2019 to 2029, the Philippines is strategically positioned for growth in the next decade due to its vast pool of IT professionals and supportive government incentives.

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Retailers can tap into generative AI to enhance support for customers and employees

IBM Services

trillion on retail businesses through 2029. While generative AI currently makes up only 9% of the retail industry’s bottom line impact in 2023, IHL anticipates generative AI will grow to represent 78% of the total financial impact by 2029, reaching a total of USD 4.4 trillion in that year.

Retail 94
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What Drives Outsourcing for Australian Firms Today

Premier BPO

from ~ $72bn by 2029. How Big is the Business Process Outsourcing Industry? According to IBISWorld, the Business Process Outsourcing Services industry growth is annualized at 1.9% This is equivalent to approximately AUD 86.5

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Monterrey Leads the Way in Metal Fabrication: What This Means for the U.S.

Ivemsa

billion by 2029, per an analysis provided by Data Bridge Market Research. With many steel companies in Mexico introducing a reliable rotation of suppliers, this region is also gaining popularity due to its reduced costs, competitive labor, and accessible transportation.