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Poor Change Management Kills CRM Success — Here Is How To Get It Right

Forrester Digital Transformation

billion by 2029, at a CAGR of 12.5%. Ready to give up on your CRM deployment? Before you do, you should know: CRM is a huge market. It is valued at $63.91 billion today and projected to grow to $145.79 Eighty-two percent of enterprises use CRM. Yet when I surveyed hundreds of business and IT […].

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Announcing the CRM waves – and how to use them

Forrester Digital Transformation

billion by 2029, at a CAGR of 12.5%. The global customer relationship management market is projected to grow from $63.91 billion in 2022 to $145.79 This second wave CRM is experiencing is aimed at transforming engagement and business outcomes across an enterprise, surpassing its initial remit of increasing front-office productivity.

Marketing 241
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Why You Should Choose The Philippines For Your IT Outsourcing

Groove Technology

With the global IT outsourcing market expected to grow at an annual rate of 5.48% from 2019 to 2029, the Philippines is strategically positioned for growth in the next decade due to its vast pool of IT professionals and supportive government incentives.

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Salesforce and IQVIA’s Partnership – A Match Made in Heaven? | Blog

Everest Group

Pitfalls: As the IQVIA-Salesforce transition gradually unfolds until 2029, they will encounter increased expenses for training, upskilling, onboarding, and more operational processes. This potential end-to-end, industry-specific solution will go on to streamline operations and efficiency through integrated systems and workflows.

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Retailers can tap into generative AI to enhance support for customers and employees

IBM Services

trillion on retail businesses through 2029. While generative AI currently makes up only 9% of the retail industry’s bottom line impact in 2023, IHL anticipates generative AI will grow to represent 78% of the total financial impact by 2029, reaching a total of USD 4.4 trillion in that year.

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Key Ways Mexico Shelter Manufacturing Strengthens the Medical Device Industry

Ivemsa

billion by 2029. Due to the convenient proximity to the U.S. market and an established infrastructure, Mexico continues to be a thriving production hub. 2024 revenue reports reflect the medical device market in Mexico is expected to reach upwards of $7.96 billion with an anticipated annual growth rate of 5.37% to reach market volume of $10.34

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Monterrey Leads the Way in Metal Fabrication: What This Means for the U.S.

Ivemsa

billion by 2029, per an analysis provided by Data Bridge Market Research. With many steel companies in Mexico introducing a reliable rotation of suppliers, this region is also gaining popularity due to its reduced costs, competitive labor, and accessible transportation.