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is an extension of the first wave of digital transformation, which was primarily focused on automating existing business processes and enhancing customer experiences. Tn market by 2030. Digital Transformation 2.0 (DT Especially today, in the era of DT 2.0,
The emergence of NLG has dramatically improved the quality of automated customer service tools, making interactions more pleasant for users, and reducing reliance on human agents for routine inquiries. Conversational AI represents more than an advancement in automated messaging or voice-activated applications. billion by 2030.
billion by 2030. from 2024 to 2030. IBM’s global study results demonstrate that 74% of Energy & Utility companies surveyed have implemented or are analyzing using AI in their operations. AI systems streamline billing processes, ensuring accuracy and transparency. It is expanding at a CAGR of 37.3%
trillion to the global economy in 2030, more than the current output of China and India combined.” AI platforms offer a wide range of capabilities that can help organizations streamlineoperations, make data-driven decisions, deploy AI applications effectively and achieve competitive advantages. trillion in value.
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