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Four B2B E-Commerce Trends for 2025

Perficient Digital Transformation

However, more organizations are moving away from traditional processes, embracing online platforms to streamline operations, expand their reach, and deliver better customer experiences. trillion by 2030, growing at an impressive annual rate of 15.95% (Mordor Intelligence). trillion by 2030, at a CAGR of 28.53%.

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Role of AI in Revolutionizing Customer Experience in the Utility Sector

Mattsen Kumar

This transformation is not just about keeping up with technological trends; it’s about fundamentally reshaping how utilities interact with their customers and deliver services. billion by 2030. from 2024 to 2030. This technique enables to minimize service disruptions and improve across-the-board reliability. out of 100.

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Conversational AI use cases for enterprises

IBM Services

The emergence of NLG has dramatically improved the quality of automated customer service tools, making interactions more pleasant for users, and reducing reliance on human agents for routine inquiries. billion by 2030. NLG allows conversational AI chatbots to provide relevant, engaging and natural-sounding answers.

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How to choose the best AI platform

IBM Services

trillion to the global economy in 2030, more than the current output of China and India combined.” AI platforms offer a wide range of capabilities that can help organizations streamline operations, make data-driven decisions, deploy AI applications effectively and achieve competitive advantages. trillion in value.

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Is Outsourcing Offshore Right for You? Pros and Cons

Magellan Solutions

One popular tactic is outsourcing to other countries to make operations more efficient. The global BPO market is projected to reach $525 billion by 2030 , growing at over 9% annually. Increased Efficiency and Productivity Offshore outsourcing providers often have well-established processes and technologies to streamline operations.