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Top Emerging Customer Experience Trends in the Gulf Region

Raya Contact Center

A growing diverse workforce, technological advancements, and the need for cost efficiencies, also position other upcoming North African countries such as Rwanda and Ghana as attractive delivery locations for CX services. Businesses will now be encouraged to have more accountability and differentiate themselves through sustainable solutions.

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The Future of FP&A: How The Role Is Evolving With The Use Of Real-Time Data

Planergy Software

Modern Spend Management and Accounts Payable software. Helping organizations spend smarter and more efficiently by automating purchasing and invoice processing. Often accounting ratios and formulas are used to measure performance of finance KPIs over time. What's Planergy? According to the U.S.

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Top 2025 Customer Experience Trends: A Focus on The Gulf Region 

Everest Group

A growing diverse workforce, technological advancements, and the need for cost efficiencies, also position other upcoming North African countries such as Rwanda and Ghana as attractive delivery locations for CX services. These locations also offer an opportunity to meet impact sourcing goals.

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MRO at a Crossroads: Embracing Digital Technology to Overcome Industry Challenges

Capgemini

As airlines push for greater efficiency amid growing backlog, maintenance, repair, and overhaul operations are under pressure to scale. But as global fleets expand and aircraft lifespans extend, the MRO sector is under mounting pressure to scale efficiently while navigating increasingly complex challenges.