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Top Emerging Customer Experience Trends in the Gulf Region

Raya Contact Center

A growing diverse workforce, technological advancements, and the need for cost efficiencies, also position other upcoming North African countries such as Rwanda and Ghana as attractive delivery locations for CX services. Kuwait Vision 2035 This strategic development plan encourages the government to leverage AI to boost economic growth.

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Role of AI in Revolutionizing Customer Experience in the Utility Sector

Mattsen Kumar

Advanced algorithms balance supply and demand in real-time, leading to more efficient energy use and reduced waste. AI-powered energy management systems have the potential to achieve a 20% growth in energy efficiency by the year 2035. AI systems streamline billing processes, ensuring accuracy and transparency.

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The different types of renewable energy 

IBM Services

Solar power Solar energy has evolved to be efficient, versatile and resilient. offshore wind energy production by 2035 using large-scale floating turbines that can be placed in deeper water. The next generation of nuclear power plants and generators are smaller, more versatile and energy efficient.

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How to empower and engage your employees to build a sustainable workplace

Capgemini

A crucial aspect of this effort is being environmentally conscious of daily activities whether it is hybrid working, using cloud technologies, energy-efficient products, or ways to commute to work. Businesses are increasingly adopting sustainable practices to create a greener workplace. First Name * First Name is not valid.

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The critical need for data trust in business operations

Capgemini

Research from Gartner and Forrester indicates that poor data quality can cost organizations between 2035% of their operating revenue, impeding intelligent decision-making and operational efficiency. At Capgemini, we view data as a strategic business asset, with data trustworthiness vital for informed, data-driven decision-making.