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Top Emerging Customer Experience Trends in the Gulf Region

Raya Contact Center

We are pleased to share this guest blog post written by Aishwarya Barjatya, Practice Director at Everest Group, a global research firm. Kuwait Vision 2035 This strategic development plan encourages the government to leverage AI to boost economic growth. These locations also offer an opportunity to meet impact sourcing goals.

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Revving up Industrial Innovation For The Next Decade

Zinnov

With over 25 years of experience in research and development, Suresh Venkatarayalu, CTO, Honeywell has been instrumental in driving Honeywell’s technology transformation. As industries become increasingly interconnected, they need to become more efficient and resilient.

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Role of AI in Revolutionizing Customer Experience in the Utility Sector

Mattsen Kumar

According to Market research by the Institute of Customer Service data on UK utility companies, in January 2024, the Customer Satisfaction Index scored the Utilities sector at 69.5 Advanced algorithms balance supply and demand in real-time, leading to more efficient energy use and reduced waste. out of 100.

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The different types of renewable energy 

IBM Services

Solar power Solar energy has evolved to be efficient, versatile and resilient. offshore wind energy production by 2035 using large-scale floating turbines that can be placed in deeper water. The next generation of nuclear power plants and generators are smaller, more versatile and energy efficient.

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Exploring Europe’s Booming Medtech Industry

Globalization Partners

Overall, MedTech innovations enhance the sustainability of healthcare through efficiency. Members of MedTech Europe , the European trade association for the medtech industry, have identified multiple research and innovation priorities. What are the next trends in medtech? There is no one center for medtech innovation in Germany.

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10 Countries Developing Green Industry for a More Profitable Tomorrow

Velocity Global

At the same time, new research reinforces the economic benefits of green initiatives—like the $23 billion in global savings that would result from countries switching from coal to renewable energy. This money will also be used to fund research and development for battery cell production and electric mobility. increase in employment.

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The critical need for data trust in business operations

Capgemini

Research from Gartner and Forrester indicates that poor data quality can cost organizations between 2035% of their operating revenue, impeding intelligent decision-making and operational efficiency. In turn, these improvements strengthen the bottom line and enhance supply chain resiliency Financial services.