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The Sustainability Standoff: Industry Players, Regulators, and the Carbon Question of AI | Blog

Everest Group

In our previous blogs, we have explored the stakeholder ecosystem for gen AIs sustainability technology providers, service providers, and enterprises and why Diversity, Equity, Inclusion, and Belonging (DEIB) must remain central to its development. gigatons of CO emissions annually by 2035.

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Rising Prominence of Africa in Technical Support and Other Value-added Services

Everest Group

While not a newcomer to service delivery, Africa has recently been experiencing a surge from buyers and service providers in adoption and investment, making this a region to watch for technical support and other value-added IT and business process services (BPS).

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Four B2B E-Commerce Trends for 2025

Perficient Digital Transformation

And dont forget your teamsales, support, and marketing must be aligned to provide consistent messaging and service across channels. billion by 2035 ( Modern Diplomacy ). They want to see real-world applications of your products or services, hear success stories from peers, and interact with your brand personally and immediately.

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Top Emerging Customer Experience Trends in the Gulf Region

Raya Contact Center

Similarly, both UAE and Kuwait are also experiencing a sharp growth in smartphone adoption Growing prominence of African nations Well-established North African countries such as Egypt are attractive delivery locations for customer experience (CX) services, due to their proximity to continental Europe and the UK.

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The AI Scaling Roadmap: A 10 Step-by-Step Guide

Amzur

According to a CISCO report , by 2035, AI technologies are projected to increase business productivity by up to 40%. Example use cases can include an AI-powered chatbot for customer care services, invoice processing, IT ticket management, and so on.

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Revving up Industrial Innovation For The Next Decade

Zinnov

As part of its commitment to achieving carbon neutrality by 2035, Honeywell is using digital technologies to help its customers reduce their carbon footprint and meet their sustainability goals. The two leaders also discuss the technologies that will drive innovation and transform how industrial companies operate.

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Role of AI in Revolutionizing Customer Experience in the Utility Sector

Mattsen Kumar

This transformation is not just about keeping up with technological trends; it’s about fundamentally reshaping how utilities interact with their customers and deliver services. Current Challenges in the UK Utility Sector Despite recent advancements, the UK utility sector has faced persistent challenges related to customer service.