AH Anderson Consulting

AUGUST 7, 2016

Welcome to my third article in a series focused on insights, experience and practical advice on an operating model called Global Business Services (GBS). The GBS operating model is the latest step in the evolution of shared services (SS). to be leveraged across an entire organization, resulting in lower service costs.

Global Business Services 52

Global Business Services Government Service Shared Services 52

Zinnov

AUGUST 28, 2023

Market volatility, uncertainty, complexity, and ambiguity are some of the factors forcing SSCs to pivot their business models to buffer them from future shocks. With 440+ Finance Shared Services COEs employing over 700,000 people across multiple Tier 1 and 2 cities, India is a gold mine for global organizations.

Global Business Services 52

Global Business Services Finance Service Pharmaceuticals 52

Premier BPO

JUNE 7, 2024

Macroeconomic changes, talent shortages, and evolving trends, including technological advancements, have businesses increasingly relying on outsourcing as a strategy. These tools encompass a wide range of technologies requiring deep expertise in areas where your business is unlikely to have the team to accomplish this.

Outsourcing 244

Outsourcing Co-Sourcing BPO Operational Costs 244

Everest Group

MARCH 14, 2022

Case #1: Assisted a top 10 service provider in identification of Global Business Service / captive targets for acquisition/carve-outs. The client was successful in initiating multiple conversations with target accounts based on the insights provided through the study.

Research 100

Research Nearshoring BPO Global Business Services 100

Premier BPO

MARCH 29, 2023

This year’s event was held from March 23 rd to 26 th under the theme of “Leading Shared Services into the Future”. The week featured prize-winning speakers and Global Business Services giants. Premier BPO was a sponsor at the event and showcased at booth #108.

Shared Services 100

Shared Services Service Co-Sourcing BPO 100

Everest Group

SEPTEMBER 30, 2024

Combined with the assisted model, these two approaches account for over 90% of GCC setups supported by providers. Multiple providers have created dedicated business units focused solely on the GCC market, employing specialized sales teams aligned with GCC accounts.

Supply Chain Management 147

Supply Chain Management Collaborations Advisory Nearshoring 147

Everest Group

FEBRUARY 21, 2022

With their growing maturity, Global Business Services (GBS) organizations in Banking and Financial Services (BFS) have taken on critical roles in the data value chain. For example, a leading US bank GBS hosts a Finance and Accounts (F&A) Data Management team that supports finance business users’ data needs.

Banking 130

Banking Analytics Finance Engineering 130

Everest Group

MARCH 31, 2022

million Full-time Equivalents (FTEs) in global services delivery, accounting for 15-18% of the total global services workforce worldwide. Reassess your Global Business Services (GBS)/shared services and vendor portfolio to ensure enough overlap and redundancy across both operational and management processes.

Risk Management 130

Risk Management Risk Management Nearshoring Cybersecurity 130

Everest Group

DECEMBER 15, 2023

What accounts for this acceleration in companies building their own capability rather than taking advantage of a third-party service provider’s capability? There are hundreds of new startups, and existing captives are significantly expanding their capabilities. Read more in my blog on Forbes

Offshoring 100

Offshoring Accounting Service Global Business Services 100

The Hackett Group

NOVEMBER 9, 2021

Key Issues Study Launch – In September 2021, The Hackett Group launched its 2022 Key Issues campaigns covering six functional areas: Finance, Procurement, Supply Chain, Human Resources, Information Technology, and Global Business Services. Results from the studies will be released in January 2022.

Pharmaceuticals 97

Pharmaceuticals Global Business Services Information Technology Finance 97

Zinnov

FEBRUARY 19, 2024

The Golden Path How Indian Finance COEs are Transforming Global Business Services Click here to Download However, COEs mean different things to different organizations per their business needs.

Analytics 95

Analytics Out-Tasking Engineering Sales 95

Zinnov

OCTOBER 26, 2023

Setting up Global Capability Centers (GCCs): The Go-to De-risking Strategy for Businesses GCCs can handle a wide range of functions, including IT Services, Finance & Accounting, Human Resources, Research & Development, Customer Support, and more.

Global Business Services 52

Global Business Services Flexibility Finance Regulations 52

Zinnov

MAY 6, 2022

For example, Kofax has a deep focus on AP (Accounts Payable) Automation and has already invested in 3 acquisitions for building depth in the use case. However, given the fast-growing opportunity in APAC which is expected to account for 25% of the global market size in the next 5 years, leading platforms are doubling down in these markets.

Automation 59

Automation Robotics Process Automation Out-Tasking Healthcare 59

Zinnov

SEPTEMBER 5, 2022

In April 2021, Celonis partnered with IBM’s Global Business Services consulting arm to weave the Celonis Execution Management System (EMS) into its offering, adding the ability to analyze data thrown off by processes like Supply Chain Management, Finance, or Procurement to identify weaknesses and recommend fixes.

Automation 59

Automation Banking Supply Chain Management Right-Sizing 59

The Hackett Group

JULY 13, 2021

(NASDAQ: HCKT) today announced the winners of its 2021 Digital Awards, which spotlight companies that are on the cutting edge of using digital transformation solutions, including automation, advanced analytics, and AI to hyper-automate end-to-end business operations.

Robotics Process Automation 78

Robotics Process Automation Finance Pharmaceuticals Analytics 78

The Hackett Group

FEBRUARY 13, 2024

While finance and other business functions are still in the early stages of exploring Gen AI, enterprise funding is expected to increase in 2024, the research found. About The Hackett Group The Hackett Group, Inc.

Finance 59

Finance Robotics Process Automation Reduced Costs Research 59

The Hackett Group

AUGUST 10, 2021

Digital Awards – In early July, The Hackett Group announced the winners of its 2021 Digital Awards , which spotlight companies that are on the cutting edge of using digital transformation solutions, including automation, advanced analytics, and AI to hyper-automate end-to-end business operations.

Research 52

Research Analytics Sales Finance 52

Zinnov

SEPTEMBER 5, 2022

In April 2021, Celonis partnered with IBM’s Global Business Services consulting arm to weave the Celonis Execution Management System (EMS) into its offering, adding the ability to analyze data thrown off by processes like Supply Chain Management, Finance, or Procurement to identify weaknesses and recommend fixes.

Automation 52

Automation Banking Supply Chain Management Right-Sizing 52

Everest Group

NOVEMBER 11, 2021

Summary Retail and CPG Global Business Services (GBS) organizations have traditionally delivered cost-effective and consistent support services. GBS organizations are taking ownership and accountability not just in accelerating value within the enterprise, but also in driving direct customer impact.

Retail 130

Retail Global Business Services Government Jobbing 130