Everest Group

MARCH 14, 2022

Case #1: Assisted a top 10 service provider in identification of Global Business Service / captive targets for acquisition/carve-outs. The client was successful in initiating multiple conversations with target accounts based on the insights provided through the study.

Research 100

Research Nearshoring BPO Global Business Services 100

Everest Group

MARCH 31, 2022

The Russian military action in Ukraine has already significantly impacted thousands of services jobs in this region, but the potential reverberations to nearshore European countries and the larger global services industry could be far more damaging – making it essential to integrate geopolitical risk management in your decision-making now.

Risk Management 130

Risk Management Risk Management Nearshoring Cybersecurity 130

Everest Group

SEPTEMBER 30, 2024

In recent years, Global Capability Centers (GCCs) / Global In-house Centers (GICs) have experienced a remarkable surge in popularity amongst enterprises worldwide, with headlines frequently highlighting the establishment of new GCCs across various regions.

Supply Chain Management 147

Supply Chain Management Collaborations Advisory Nearshoring 147

Everest Group

APRIL 17, 2025

Most Global Capability Centers (GCCs) / Global Business Services (GBS) organizations find themselves facing a familiar yet increasingly complex question: Should we deliver services in-house, outsource to providers, or embrace a hybrid model? Here are a few critical steps to guide the process.

Outsourcing 130

Outsourcing Offshoring Global Business Services Sourcing 130