Premier BPO

JUNE 7, 2024

Macroeconomic changes, talent shortages, and evolving trends, including technological advancements, have businesses increasingly relying on outsourcing as a strategy. These tools encompass a wide range of technologies requiring deep expertise in areas where your business is unlikely to have the team to accomplish this. References 1.

Outsourcing 244

Outsourcing Co-Sourcing BPO Operational Costs 244

Zinnov

AUGUST 28, 2023

The concept of Shared Services Companies (SSC) is not new; however, the rise in domain expertise combined with modern technologies have helped them evolve from mere transactional offices into strategic value centers. Setting up a Finance COE comes with its fair share of concerns and challenges. VIEW Report DOWNLOAD THE REPORT

Global Business Services 52

Global Business Services Finance Service Pharmaceuticals 52

AH Anderson Consulting

AUGUST 7, 2016

Welcome to my third article in a series focused on insights, experience and practical advice on an operating model called Global Business Services (GBS). The GBS operating model is the latest step in the evolution of shared services (SS). It enables functional resources (i.e., HR, IT, Finance, etc.)

Global Business Services 52

Global Business Services Government Service Shared Services 52

Everest Group

SEPTEMBER 30, 2024

Combined with the assisted model, these two approaches account for over 90% of GCC setups supported by providers. Multiple providers have created dedicated business units focused solely on the GCC market, employing specialized sales teams aligned with GCC accounts.

Supply Chain Management 147

Supply Chain Management Collaborations Advisory Nearshoring 147

Everest Group

MARCH 31, 2022

million Full-time Equivalents (FTEs) in global services delivery, accounting for 15-18% of the total global services workforce worldwide. Reassess your Global Business Services (GBS)/shared services and vendor portfolio to ensure enough overlap and redundancy across both operational and management processes.

Risk Management 130

Risk Management Risk Management Nearshoring Cybersecurity 130

Everest Group

DECEMBER 15, 2023

What accounts for this acceleration in companies building their own capability rather than taking advantage of a third-party service provider’s capability? There are hundreds of new startups, and existing captives are significantly expanding their capabilities. Read more in my blog on Forbes

Offshoring 100

Offshoring Accounting Service Global Business Services 100

The Hackett Group

JULY 13, 2021

(NASDAQ: HCKT) today announced the winners of its 2021 Digital Awards, which spotlight companies that are on the cutting edge of using digital transformation solutions, including automation, advanced analytics, and AI to hyper-automate end-to-end business operations.

Robotics Process Automation 78

Robotics Process Automation Finance Pharmaceuticals Analytics 78

Zinnov

OCTOBER 26, 2023

Setting up Global Capability Centers (GCCs): The Go-to De-risking Strategy for Businesses GCCs can handle a wide range of functions, including IT Services, Finance & Accounting, Human Resources, Research & Development, Customer Support, and more.

Global Business Services 52

Global Business Services Flexibility Finance Regulations 52