article thumbnail

5 RPA Trends to Watch in the Federal Government

Automation Anywhere

Robotic Process Automation (RPA) is already entrenched in the federal government and continues to grow in importance. By adopting RPA, government organizations can keep pace with private sector companies, giving citizens timely access to the information they demand.

article thumbnail

Senior Salesforce Administrator – UK (Hybrid)

Everest Group

Job overview As Senior Salesforce Administrator, you will play a vital role in Everest Group’s success by communicating, prioritizing, and managing all aspects of our Salesforce usage. Everest Group is a global firm, with headquarters in Dallas and offices across the US, Canada, the UK, and India.

professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Transformative Power of RPA for Government Agencies

V-Soft Consulting

Governments too are increasingly adopting RPA to reduce time-consuming administrative tasks and focus on mission-critical activities. The US federal, state, and local government is not just adopting RPA but has also constituted an RPA Community of Practice to guide agencies implementing RPA programs.

article thumbnail

Bridging the talent gap in state government postpandemic

McKinsey & Company

Facing critical staff shortages, state Chief Administrative Officers are moving forward with newly invigorated strategies for attracting and retaining workers.

article thumbnail

Building trust in the government with responsible generative AI implementation

IBM Services

At the end of 2023, a survey conducted by the IBM® Institute for Business Value (IBV) found that respondents believe government leaders often overestimate the public’s trust in them. However, the most recent IBV research indicates trust in governments among constituents is in decline.

article thumbnail

Figuring Out Financing on U.S. Exports

The Global Small Business Blog

government export financing resources available through the U.S. Small Business Administration (SBA), and U.S. ©iStock/monsitj Finally, a guide to help navigate all the options available for collecting money from customers overseas. This particular edition spotlights commercial trade finance instruments as well as U.S.

Finance 200
article thumbnail

Governments can deliver exceptional customer experiences—here’s how

McKinsey & Company

Our US State of the States benchmark provides insights for newly elected and second-term administrations on how to deliver better services, operate more effectively, and win back public trust.