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Healthcare Payer Operations PEAK Matrix® Assessment 2023

Everest Group

Healthcare Payer Operations PEAK Matrix® Assessment The healthcare industry constantly evolves, requiring organizations to continuously adapt and enhance their capabilities to stay competitive. The study will enable healthcare payers to identify suitable providers to transform their business processes and differentiate themselves.

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AI-Powered Healthcare: Boosting Patient Experience and Efficiency

Premier BPO

1 Even though a recent Forrester Research report highlights that US consumers’ perception of CX quality has fallen for the third year and sits at its lowest point since the inception of the CX index in 2016, the health sector has traditionally been behind the curve when it comes to prioritizing CX or in case of healthcare the Patient Experience.

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Healthcare Cloud-based Core Administration Platforms PEAK Matrix® Assessment

Everest Group

Healthcare Cloud-based Core Administration Platforms PEAK Matrix® Assessment Health plans and payer organizations rely on core administration platforms as the foundation of their operations. The report also outlines the strengths and limitations of each provider.

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Reducing administrative burden in the healthcare industry with AI and interoperability

IBM Services

This means large amounts of data being produced, stored, and exchanged every second, which is also subject of inefficiencies and gaps in its access between patients, providers, and payers given the inconsistencies in how healthcare data interoperability standards are implemented. Why is data interoperability an imperative?

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Healthcare Customer Experience Platforms PEAK Matrix® Assessment 2023

Everest Group

Top Healthcare Customer Experience Platforms Rapid digitization of healthcare and evolving customer expectations are driving the need for personalized customer experiences across pre-care, care, and post-care interactions. Market Insights™ Outsourced Healthcare Claims Processing: Benefits of Transformation. Our Thinking.

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The Recessionary Conundrum: What Lies Ahead for Healthcare Payers?

Everest Group

Let’s take a look at the healthcare trends influencing decision-making by payers, the markets most likely to be affected, and the actions payers can take with the uncertain outlook. The healthcare industry historically has weathered economic collapses better than core industries that are generally more severely impacted.

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BigTechs’ Play in Generative AI in Healthcare | Blog

Everest Group

The healthcare sector is increasingly interested in harnessing generative AI capabilities to drive operational and cost efficiencies. Leading technology players are heavily investing in this space and partnering with healthcare enterprises to take advantage of its potential. Let’s explore this further.