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Understanding the Different Types of Outsourcing for Custom Software Development

Groove Technology

How can businesses in Australia, the UK, and Europe effectively leverage custom software development outsourcing to overcome these challenges and achieve their technological goals without compromising quality or control? Custom software development outsourcing offers a flexible and cost-effective solution to these challenges.

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Staff augmentation vs outsourcing: what’s the best fit for you?

The Scalers

You’ve heard organisations having great experiences outsourcing engineers… and others getting not-so-good results. Maybe this could work for us,” you may have thought while exploring solutions for finding professionals you can’t get at home. What’s the difference between staff augmentation and IT outsourcing? Let’s start!

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Unpacking eCommerce Customer Service Outsourcing

NoonDalton

As online retail continues to capture a growing share of the market, businesses are increasingly turning to outsourcing customer service. Let’s dive deeper into what eCommerce customer service outsourcing entails and why it’s a smart move for your business. What is eCommerce Customer Service Outsourcing?

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Why the Philippines is a Primary Outsourcing Destination

NoonDalton

In the Philippines, the first contact center for business process outsourcing (BPO) was constructed in 1992. The Philippine government formed a special economic zone to boost outsourcing after spotting a good possibility and encouraging more foreign businesses to build their customer care centers in the nation.

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Ahmed Refky Interview with Ahram Alaraby UAE on Gulf Expansion

Raya Contact Center

This was achieved through over 800 professional employees providing outsourcing services, 90% of them native to the Gulf region. Considering the fierce competition and fast-paced technological developments in the outsourcing sector, how is Raya CX developing its technologies in order to achieve its long-term goals?

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Ahmed Refky Interview with Ahram Alaraby UAE on Gulf Expansion

Raya Contact Center

This was achieved through over 800 professional employees providing outsourcing services, 90% of them native to the Gulf region. Considering the fierce competition and fast-paced technological developments in the outsourcing sector, how is Raya CX developing its technologies in order to achieve its long-term goals?

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How Offshoring Empowers Organizations to Embrace Digital Transformation

NoonDalton

Outsourcing can help. The Art of Outsourcing in the Digital Age Today’s outsourcing landscape allows external providers to handle almost any business task. While some companies may choose to outsource their entire digital transformation efforts, this can be costly, especially for small to medium-sized businesses.