Everest Group

SEPTEMBER 9, 2024

Show me the value: monetization strategies in CM platforms The monetization strategies for CM platforms are evolving, with providers typically charging for their tools separately from the services they offer.

Management 130

Management Global Business Services Advisory Automation 130

Everest Group

JANUARY 27, 2022

So, what does that mean for global business services (GBS) organizations and the global talent pool? Michel is a current member of the IAOP Strategic Advisory Board (SAB) where he offers insights to help shape the direction of the association. Parul Jain. Practice Director. Parul Jain.

Co-Sourcing 130

Co-Sourcing Advisory Research Global Business Services 130

The Hackett Group

SEPTEMBER 28, 2023

The Hackett Group’s Digital World Class human resources research is based on an analysis of results from recent benchmarks, performance studies, and advisory and transformation engagements at hundreds of global companies. But the commitment to technology continues to pay off for Digital World Class HR organizations.

Human Resources 116

Human Resources Advisory Research Operational Costs 116

Everest Group

SEPTEMBER 30, 2024

These companies have been serving GCCs historically across the life cycle including GCC set-up support, primarily on the services side Big-4 consulting firms: Firms like EY, Deloitte, PwC, and KPMG fall into this category.

Supply Chain Management 147

Supply Chain Management Collaborations Advisory Nearshoring 147

The Hackett Group

MARCH 14, 2023

Finance leaders understand that they must invest in technology to reduce costs and create new capabilities through aggressive adoption of cloud, robotic process automation, analytics, and other tools,” said The Hackett Group Senior Research Director Shawn Fitzgerald. About The Hackett Group The Hackett Group, Inc.

Finance 97

Finance Robotics Process Automation Advisory Research 97

Chazey Partners

JANUARY 26, 2021

It was written with the support and input of SSON’s Global Advisory Board – 20+ of the world’s leading SSO and GBS operators. The State of Shared Services report is the 4th in a series of market insights produced by SSON and Chazey Partners. Global Business Services – Transformation Driver & Digital Enabler.

Shared Services 52

Shared Services Service Robotics Process Automation Global Management Consulting 52

The Hackett Group

SEPTEMBER 24, 2024

These companies have successfully hyper-automated a wide range of end-to-end business processes through their creative application of intelligent automation, advanced analytics and artificial intelligence (AI). Purchase-to-Pay). Digitalization is accelerating.

Robotics Process Automation 69

Robotics Process Automation Automation Sourcing Advisory 69