Everest Group

FEBRUARY 16, 2024

They are working to safeguard themselves from financial crimes while managing operational costs and enhancing delivery capabilities. Providers are seizing opportunities to leverage technology in their capabilities, provide platform-led solutions, and co-innovative advisory services to meet the industry’s growing demands.

Co-Sourcing 173

Co-Sourcing Banking Service Advisory 173

IBM Services

APRIL 25, 2024

Benefits: Improved efficiency Reduced cost Enhanced transparency Customer relationship management (CRM) BPR is a pivotal strategy for organizations that want to overhaul their customer relationship management (CRM) processes. As a result of this transformation, FOA is projected to double their customer base in just three years.

Supply Chain Management 59

Supply Chain Management Finance Human Resources Robotics Process Automation 59

Premier BPO

MARCH 28, 2025

Reduction in Churn and Operational Costs CX tools play a crucial role in minimizing churn and controlling costsbut only when deployed with balance. Leveraging our co-sourcing model, we become an extension of your team, aligning with your brands culture, processes, and business goals to deliver transformative CX outcomes.

Co-Sourcing 130

Co-Sourcing Administrative Advisory Automation 130

Everest Group

FEBRUARY 27, 2025

Payments enterprisesfrom issuing and acquiring banks to PayTechs and card networksare increasingly looking to BPS providers as strategic partners to help them navigate complexity, tame operational costs, and power new revenue streams. Continuous innovation The technology stack for modern payments is evolving at a breakneck speed.

Banking 130

Banking Co-Sourcing Regulations Selective Outsourcing 130