The Hackett Group

SEPTEMBER 28, 2023

Miami, FL — September 28, 2023 — Human resources (HR) operating costs increased significantly in 2023, with key contributors being wage inflation and high turnover rates, according to new Digital World Class ® HR research from The Hackett Group , Inc. NASDAQ: HCKT). About The Hackett Group The Hackett Group, Inc.

Human Resources 116

Human Resources Advisory Research Operational Costs 116

Automation Anywhere

AUGUST 19, 2022

The front office represents the customer-facing roles of a company — sales, customer service, field marketing, and advisory service experts. The direct result of this kind of automation is improved customer experience, better productivity, reduced operation costs, fewer human errors, and faster resolution of customer queries.

Automation 145

Automation Sales Robotics Process Automation Human Resources 145

The Hackett Group

OCTOBER 6, 2023

Miami, FL — October 6, 2023 — Digital World Class ® technology organizations deliver far greater value than their peers and are more resilient and better able to navigate uncertainty, while also spending 18% less and operating with 27% fewer staff, according to new research from The Hackett Group , Inc. NASDAQ: HCKT).

Advisory 105

Advisory Research Labor Costs Streamline Operations 105

The Hackett Group

SEPTEMBER 26, 2024

(NASDAQ: HCKT), Digital World Class ® procurement organizations can expect staff productivity to increase by 54% and process costs to be cut by 47% with the adoption of generative artificial intelligence (Gen AI). In contrast, in 2019, FTE reductions were primarily focused on achieving early-stage efficiencies. times greater in 2019.

Robotics Process Automation 59

Robotics Process Automation Advisory Research Operational Costs 59

Zinnov

FEBRUARY 29, 2024

This partnership enables companies to stay ahead of technological trends and meet evolving market demands more efficiently, thus maintaining a competitive edge. Significant productivity improvements and cost efficiencies in managing and orchestrating the clean energy grid.

Service 64

Service Collaborations Advisory Resource Optimizing 64

IBM Services

APRIL 25, 2024

Business process reengineering (BPR) is the radical redesign of core business processes to achieve dramatic improvements in performance, efficiency and effectiveness. This might include streamlining payroll processes, digitizing HR operations or automating invoicing procedures.

Supply Chain Management 59

Supply Chain Management Finance Human Resources Robotics Process Automation 59

Metasource

JANUARY 27, 2022

Digital tools that seemed like a competitive edge just a few years ago are increasingly becoming the standard for workplace efficiency – especially with hybrid and fully remote work models here to stay. But with information in so many systems, it can be difficult to achieve the level of efficiency that all of your solutions promise.

Robotics Process Automation 52

Robotics Process Automation Right-Sizing Automation Collaborations 52

Infosys Consulting

FEBRUARY 6, 2024

By leveraging AI, financial advisors can tailor their marketing strategies to specific demographics, ensuring a more efficient and targeted approach to client acquisition. Cutting costs In addition to boosting revenue, AI can also contribute to cost-cutting measures within financial advisory practices.

Management 52

Management Administrative Data Entry Advisory 52

Zinnov

NOVEMBER 2, 2021

An increase in operational costs because of agricultural workforce and advisory consultants needing to be trained to use advanced technologies and share insights. Here are a few key challenges –. Farmers being reluctant to adopt technology and wanting to stick to their traditional methods of harvest.

Analytics 52

Analytics Banking Advisory Marketing 52

Magellan Solutions

AUGUST 19, 2021

Artificial intelligence and technological advancements will render better management of banking services executed at lower operational costs. On average, a digital bank with decent technological processes is operating at a 10-15% lower cost-to-income ratio as compared to traditional incumbent banks. AI for Data Analytics.

Banking 52

Banking Retail BPO Finance 52

The Hackett Group

JULY 13, 2021

According to Vin Kumar, Managing Partner and Digital Operations Advisory Practice Leader at The Hackett Group, “Overall, three strong themes this year have been comprehensive automation of end-to-end processes, acceleration of digital transformation, and a greater focus on business enablement.

Robotics Process Automation 78

Robotics Process Automation Finance Pharmaceuticals Analytics 78

Magellan Solutions

AUGUST 17, 2020

Because it is a hassle-free and cost-efficient process. Some of the key reasons why Asia is considered as the top outsourcing destination includes the following: Cost-Efficient Labor Market. One of the main reasons why companies choose Asia more than the others is because of low operating cost and labor market rate.

Outsourcing 52

Outsourcing Call Center Business Process Outsourcing Offshoring 52

Capgemini

OCTOBER 10, 2023

The proposed framework pivots around three fundamental dimensions: Operating Model: Focusing on optimal task performance and assigning the right people to ensure efficiency and effectiveness. Consider establishing a cost-efficient global IT supply chain centered on a strategic captive center.

Insurance 52

Insurance Out-Tasking Advisory Administrative 52

Premier BPO

MARCH 28, 2025

Reduction in Churn and Operational Costs CX tools play a crucial role in minimizing churn and controlling costsbut only when deployed with balance. Our advisory extends to compliance, scalability, and integration requirements. Talk to a Premier Expert to explore how we can align CX tools with your business objective.

Co-Sourcing 130

Co-Sourcing Administrative Advisory Automation 130

Everest Group

FEBRUARY 27, 2025

Payments enterprisesfrom issuing and acquiring banks to PayTechs and card networksare increasingly looking to BPS providers as strategic partners to help them navigate complexity, tame operational costs, and power new revenue streams. Reach out to discuss this topic in depth.

Banking 130

Banking Co-Sourcing Regulations Selective Outsourcing 130

Everest Group

MARCH 25, 2025

As wealth management gains prominence among top banks and more international and independent firms enter the region, there is a swift expansion of investment products and comprehensive advisory solutions, including wealth and legacy planning.

Outsourcing 130

Outsourcing Banking Nearshoring Regulations 130

The Hackett Group

DECEMBER 11, 2024

Report Highlights Significant Increases in Productivity and Strategic Business Alignment, Setting the Stage for Gen AI to Boost HR Efficiency by 51% MIAMI December 11, 2024 According to new research from The Hackett Group, Inc. Technology investments further underscore this commitment to reducing operational costs.

Advisory 59

Advisory Labor Costs Human Resources Research 59

The Hackett Group

OCTOBER 22, 2024

Remarkably, finance is the only back-office business function that reduced costs as a percentage of revenue from 2023 to 2024 while investing more in technology. Consistent investment in technology is a crucial driver of finance’s efficiency. of their total operating costs to technology – 41% more than their peers.

Finance 59

Finance Advisory Marketing Reduced Costs 59