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Miami, FL — September 28, 2023 — Human resources (HR) operatingcosts increased significantly in 2023, with key contributors being wage inflation and high turnover rates, according to new Digital World Class ® HR research from The Hackett Group , Inc. NASDAQ: HCKT). About The Hackett Group The Hackett Group, Inc.
For instance, India and Eastern Europe have become hubs for IT and software development talent Cost arbitrage: While cost savings remain a key driver, the focus has shifted to achieving cost efficiency without compromising quality.
According to Vin Kumar, Managing Partner and Digital OperationsAdvisory Practice Leader at The Hackett Group, “Overall, three strong themes this year have been comprehensive automation of end-to-end processes, acceleration of digital transformation, and a greater focus on business enablement.
Despite spending less on technology as a percentage of revenue, Digital World Class ® finance organizations operate with a technology-intensive model, dedicating 15.4% of their total operatingcosts to technology – 41% more than their peers. About The Hackett Group The Hackett Group, Inc.
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