Everest Group

JANUARY 27, 2022

So, what does that mean for global business services (GBS) organizations and the global talent pool? As co-founder of Everest Group’s research practice – and with a broad and varied career in the global services industry – Michel offers profound insights and analysis to enterprises and service providers alike.

Co-Sourcing 130

Co-Sourcing Advisory Research Global Business Services 130

Everest Group

MAY 31, 2023

Building on its inaugural research in this area, Everest Group will soon release its 2023 report examining how operations and technology employees in Global Business Services (GBS) organizations in India, The Philippines, and Poland view their employer’s brands. Why GBS brand perception matters?

Global Business Services 130

Global Business Services Advisory Research Jobbing 130

Everest Group

SEPTEMBER 30, 2024

From an industry vertical perspective as well, we are seeing growth across most major segments including financial services, telecom, media & technology, retail and consumer goods, etc. Reach out to us to discuss this topic further with our expert analysts.

Supply Chain Management 147

Supply Chain Management Collaborations Advisory Nearshoring 147

Everest Group

JANUARY 11, 2024

From any vantage point, COVID was good to the global business services (GBS) model. Show the enterprise how to work globally? The funding for business services innovation is showing signs of drying up. For the first time in its short history, the model was tested, and it passed with flying colors.

Global Business Services 130

Global Business Services Advisory Jobbing Offshoring 130

The Hackett Group

SEPTEMBER 28, 2023

The Hackett Group’s Digital World Class human resources research is based on an analysis of results from recent benchmarks, performance studies, and advisory and transformation engagements at hundreds of global companies. The research measures the performance gap between Digital World Class and traditional HR organizations.

Human Resources 116

Human Resources Advisory Research Operational Costs 116

Chazey Partners

JANUARY 26, 2021

It was written with the support and input of SSON’s Global Advisory Board – 20+ of the world’s leading SSO and GBS operators. The State of Shared Services report is the 4th in a series of market insights produced by SSON and Chazey Partners. Global Business Services – Transformation Driver & Digital Enabler.

Shared Services 52

Shared Services Service Robotics Process Automation Global Management Consulting 52

The Hackett Group

MARCH 16, 2023

We’ve seen a reordering of priorities in terms of procurement strategy for 2023,” said The Hackett Group Senior Research Director, Procurement and Procure-to-Pay Advisory, Amy Hillcox. A complimentary version of The Hackett Group’s 2023 CPO Agenda research is available, with registration, at [link]. 2 spot, which is to be expected.”

Advisory 98

Advisory Research Analytics Human Resources 98

The Hackett Group

MARCH 14, 2023

According to The Hackett Group Principal and Finance Advisory Practice Leader Tom Willman, “The second-largest gap among the top priorities – accelerating preparedness for uncontrollable issues – is also particularly noteworthy. About The Hackett Group The Hackett Group, Inc.

Finance 97

Finance Robotics Process Automation Advisory Research 97

The Hackett Group

MARCH 23, 2023

The Hackett Group’s 2023 Key Issues research series is based on results gathered from more than 350 executives in finance, procurement, supply chain, HR, information technology, and global business services at a global set of midsized and large enterprises. About The Hackett Group The Hackett Group, Inc.

Research 98

Research Advisory Human Resources Analytics 98

The Hackett Group

DECEMBER 7, 2023

NASDAQ: HCKT) is a leading benchmarking , research advisory and strategic consultancy firm that enables organizations to achieve Digital World Class ® performance. The Hackett Group’s Ai XPLR is the tip of the spear and first of many new generative AI-related offerings that will be introduced by the company.

Advisory 64

Advisory Human Resources Research Global Business Services 64

The Hackett Group

FEBRUARY 16, 2024

In addition to the array of global economic challenges, companies are concerned about their ability to grow revenue, so cost focus and margin expansion are key. NASDAQ: HCKT) is a leading benchmarking , research advisory and strategic consultancy firm that enables organizations to achieve Digital World Class ® performance.

Advisory 59

Advisory Research Analytics Risk Management 59

Chazey Partners

OCTOBER 6, 2020

CALIFORNIA– October 2020 – Chazey Partners, a leading management consulting firm specializing in Shared Services , Business Transformation and Robotic Process Automation (RPA) , has been expanding its RPA team globally to meet the increasing demand of the RPA implementation projects.

Robotics Process Automation 52

Robotics Process Automation Facilities Management Global Management Consulting Advisory 52

The Hackett Group

SEPTEMBER 24, 2024

The 2024 Digital Award winners and their win categories are: 3M (Order-to-Cash), MTN Group (Source-to-Purchase), IBM (Plan-to-Results), CMA CGM (Market-to-Opportunity), Johnson & Johnson (J&J) (Global Business Services – Service Desk), Intermountain Health (Talent Acquisition), WNS (Talent Management), and Micron Technology, Inc.

Robotics Process Automation 69

Robotics Process Automation Automation Sourcing Advisory 69

The Hackett Group

FEBRUARY 13, 2024

Many finance leaders also see an opportunity for using Gen AI in business performance support, including amplified analytics, intelligent task automation, conversational agents for service requests and natural language processing for translation of narratives. About The Hackett Group The Hackett Group, Inc.

Finance 59

Finance Reduced Costs Robotics Process Automation Research 59

The Hackett Group

JULY 13, 2021

According to Vin Kumar, Managing Partner and Digital Operations Advisory Practice Leader at The Hackett Group, “Overall, three strong themes this year have been comprehensive automation of end-to-end processes, acceleration of digital transformation, and a greater focus on business enablement.

Robotics Process Automation 78

Robotics Process Automation Finance Pharmaceuticals Analytics 78

NoonDalton

DECEMBER 4, 2023

In today’s fast-evolving business landscape, the integration of Environmental, Social, and Governance (ESG) principles into corporate strategies is not just a trend but a fundamental shift in how businesses operate and thrive.

Impact Sourcing 52

Impact Sourcing Sourcing Government Advisory 52

The Hackett Group

FEBRUARY 29, 2024

More HR work will also be apportioned to fully automated and self-service systems’ functionality, and HR executives expect global business services (GBS)/HR shared services units to handle 3.5% more work, while centers of excellence, corporate HR and business unit HR will see over 2% increases in overall workload.

Advisory 59

Advisory Human Resources Research Efficiency 59

The Hackett Group

OCTOBER 22, 2024

This frees them up to focus more on predicting, preparing, and adapting for the future, putting them in the best possible position to fully leverage AI without having to play catch up,” said Vince Griffin, principal and Executive Advisory Finance and Global Business Services practice leader. ​​Gen

Finance 59

Finance Advisory Marketing Reduced Costs 59

The Hackett Group

NOVEMBER 6, 2024

The award-winning learning program was launched after bp’s global business services (GBS) strategy announcement to develop the skills required to achieve its ambitious goals. NASDAQ: HCKT) is an IP and platform-based, Gen AI strategic consulting and executive advisory firm that enables Digital World Class ® performance.

Advisory 69

Advisory Research Collaborations Design 69