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The Hackett Group Announces 2021 Digital Award Winners

The Hackett Group

“This is the first year a majority of the winners integrated automation, analytics, and machine learning, and the first year we’ve seen a winner using Blockchain.”. Staff have been able to dedicate significantly more time to negotiation support and other value-added tasks to support the operational business units.

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Global Payroll Transformation: Taking a Practical Approach

Immedus

The best strategy is to use an integrated platform to carry out every needed feature. We carried out a survey of business owners to determine where they see their payroll needs currently changing. Robotic Process Automation (RPA) transforms routine office payroll tasks into automated programs.

Payroll 52
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Business process reengineering (BPR) examples

IBM Services

Benefits : 360-degree customer view Increased sales and retention Faster problem resolution Digitizing administrative processes Organizations are increasingly turning to BPR to digitize and automate administrative processes to reduce human errors. In all, agents’ pre-and-post-call workloads were reduced by 30%.

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Hackett: Finance Leaders See Cost Containment and Cash Flow Optimization as Top Priorities for 2024

The Hackett Group

Net adoption growth rates for both core and emerging finance technologies are expected to be strong in 2024, with the greatest growth in areas such as business process management (18%), virtualized data platforms (15%), digital workforce enablement tools (13%) and robotic process automation (13%).

Finance 59
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BPO Philippines Reshaping The Retail & Banking Industry For 2022

Magellan Solutions

For instance, JP Morgan Chase plans to roll out a neo-bank this year, code-named ‘Dynamo’. Next-generation banking automation. Deploying automation in retail banking further renders the following benefits: Intelligent bots. A millennial-geared service headquartered in London, it has already created 400 jobs in the UK.

Banking 52