Everest Group

MARCH 26, 2024

Analytics and Artificial Intelligence (AI) Services Specialists Amid the macroeconomic headlines, many enterprises seek a proven RoI track record before committing to investments in Analytics and AI. These enterprises are seeking assistance from analytics and AI services specialists to run pilot projects and scale up implementations.

Analytics 96

Analytics Service Healthcare Marketing 96

Forrester Digital Transformation

NOVEMBER 8, 2022

Data and analytics teams are in for a bumpy ride in 2023. Those that can configure their content and communications best will outperform (and outlast) their competitors in the long run.

Analytics 246

Analytics 246

Forrester Digital Transformation

FEBRUARY 23, 2022

The other 80% still rely on the data and analytics skills of those 20% who do use BI applications. Over the last couple of decades, we’ve been observing a seemingly impenetrable barrier: No more than 20% of enterprise decision-makers who could be using business intelligence (BI) applications hands on are doing so.

Analytics 243

Analytics Information Technology 243

McKinsey and Company

MAY 10, 2023

A data-driven view of key metrics can help art organizations articulate value, reshape strategy, build resilience, and achieve operational excellence.

Analytics 136

Analytics 136

Forrester Digital Transformation

DECEMBER 8, 2022

Dear Salesforce, haven’t I been a good, objective, reasonable, helpful industry analyst? Why would you make my life more difficult? For years clients have been reaching out with the following question: If a significant portion of all my enterprise data comes from SAP or Oracle business applications (ERP, CRM, etc.),

Analytics 130

Analytics 130

Forrester Digital Transformation

APRIL 22, 2022

Automation, artificial intelligence (AI), and analytics are eating into marketers' roles. But with that change comes opportunity.

Jobbing 246

Jobbing Marketing Analytics Automation 246

Forrester Digital Transformation

JANUARY 6, 2022

With this move, the SIEM has irrevocably been altered to s more holistic security analytics platform, incorporating SIEM, SOAR, and SUBA in a single offering.

Analytics 246

Analytics Cybersecurity 246

Forrester Digital Transformation

APRIL 18, 2022

Advances in AI, automation, and analytics paired with growing expectations from audiences will fundamentally change the way we think about content and how it’s used.

Analytics 239

Analytics Automation Research Marketing 239

Forrester Digital Transformation

MARCH 1, 2022

Advanced analytics are changing sports as teams collect data that provides insights about the opposing team, its players, and in-game opportunities. These insights only work, however, if the players take advantage of them during the game — in the moment. The three-point shot in the NBA is a great example.

Sales 246

Sales Analytics 246

Forrester Digital Transformation

JULY 20, 2022

We’ve heard threat hunting described as “automating analytics,” “investigating […]. We researched threat hunting to determine what it really is, what benefits it brings, and to overcome the misuse and abuse of the term. The resulting report, Threat Hunting 101, published recently.

Cybersecurity 49

Cybersecurity Analytics Research Automation 49

Forrester Digital Transformation

NOVEMBER 18, 2021

Forrester just got data back from its Forrester Analytics Consumer Technographics® US Youth Survey, 2021, which shows a 13-point year-over-year increase in weekly usage of TikTok (from 50% to 63%) among US Gen Z youth (ages 12–17). Instagram is becoming cheugy for Gen Z youth.

Analytics 246

Analytics Marketing 246

Forrester Digital Transformation

APRIL 20, 2023

We believe one largely ignored area where generative AI will have a disruptive impact is in enterprise analytics, specifically business intelligence (BI). The generative AI boom is fundamentally changing the landscape of vendor offerings.

Analytics 243

Analytics 243

Forrester Digital Transformation

OCTOBER 20, 2021

The data is in from the Forrester Analytics Business Technographics® Security Survey, 2021. Recently, my colleagues and I highlighted some haunted happenings that kicked off Cybersecurity Awareness Month with a scream. Today, I’d like to tell you a little ghost story of my own.

Cybersecurity 246

Cybersecurity Analytics 246

Forrester Digital Transformation

OCTOBER 20, 2021

The data is in from the Forrester Analytics Business Technographics® Security Survey, 2021. Recently, my colleagues and I highlighted some haunted happenings that kicked off Cybersecurity Awareness Month with a scream. Today, I’d like to tell you a little ghost story of my own.

Cybersecurity 246

Cybersecurity Analytics 246

Forrester Digital Transformation

JANUARY 23, 2023

In 2023, Empowered Customers Are Engaging Differently With Brands In 2016, we introduced Forrester’s Empowered Customer Segmentation, based on consumer behavior we’ve been monitoring and analyzing since the 1997 launch of Forrester Analytics’ Consumer Technographics® survey data.

Analytics 240

Analytics 240

Forrester Digital Transformation

MARCH 24, 2022

In this edition of the Insights Beat, we dive into our Q1 research in data, analytics, and AI that highlights the best approach to get more […]. As the leaves start to grow again and the weather warms up, what better time than now to do some much-needed spring cleaning of your data and insights practices?

Analytics 182

Analytics Research Government 182

Groove Technology

NOVEMBER 15, 2021

Use the following tools to improve e-commerce conversion rates: Google Analytics. You Can Have A Great View Of Website Visitors With Google Analytics. For most websites, you should set up Google Analytics or something similar. BigCommerce Analytics. Link to your Google Ad-words campaign to track paid traffic.

E-Commerce 246

E-Commerce Sales Analytics Retail 246

The Global Small Business Blog

SEPTEMBER 27, 2024

©iStock/Nuthawut Somsuk Since launching Walmart Luminate, a comprehensive data analytics product suite, Walmart has successfully aided in optimizing retail strategies – from product assortment to product development – leveling the playing field for suppliers of all sizes.

Retail 183

Retail Analytics Accounting 183

The Global Small Business Blog

JUNE 29, 2022

The new agency offers in-store and digital media, multichannel activation, attribution and analytics, and access to AUC’s creative teams and proprietary technology platform. Data underpins the offering, which AUC gleans from mobile app integrations, store-level data gathered by in-store merchandisers, and SKU-level data from third parties.

Retail 187

Retail Analytics 187

31 West

APRIL 21, 2024

You can use its reporting and analytics tools to collect information about your customers’ engagement on your platform, their satisfaction score, and their overall experience with your company. It’s known for its robust ticketing system, workflow automation, multiple integrations, reports and analytics, and Zendesk Sell.

Analytics 130

Analytics Automation Customer Support Out-Tasking 130

Perficient Digital Transformation

MARCH 6, 2024

The requirement to potentially depart from using Google Analytics is a major disrupter to how teams have been operating for years. Analytics are Just Numbers – Unless You Do Something with Them Web and mobile analytics are only as powerful as the utility behind them. So, what’s the problem? What do we mean by that?

Healthcare 122

Healthcare Marketing Analytics Regulations 122

31 West

MARCH 31, 2024

Ticketing System Automation Analytics and Reporting Multi-Channel Support AI-Powered Chatbots Live Chat Integration Capabilities Collaboration Knowledgebase Zendesk Sell 1. Zendesk’s reporting and analytics tools help with this. The whole purpose of the reporting and analytics feature is to identify the areas that need improvement.

Customer Support 130

Customer Support Collaborations Analytics Automation 130

Forrester Digital Transformation

DECEMBER 22, 2022

According to data and analytics decision-makers at enterprises from Forrester’s Data And Analytics Survey, 2022, the business priorities most frequently identified […].

Analytics 130

Analytics Management 130

Forrester Digital Transformation

FEBRUARY 9, 2023

Our recent 2022 survey found that among the APAC data and analytics decision-makers, only 13% indicated that their enterprise has advanced insights-driven business maturity — that is, they use a decide-act-learn-improve loop to ensure that insights are having maximum business impact.

Analytics 130

Analytics Automation 130

31 West

AUGUST 24, 2024

Analytics and Reporting The analytical capabilities of CRM systems are invaluable when it comes to deriving insights from customer complaints: Trend analysis : By analyzing complaint data over time, businesses can identify recurring issues or emerging problems.

Analytics 130

Analytics Customer Service Automation Management 130

Perficient Digital Transformation

MARCH 12, 2024

Drucker defined knowledge workers as high-level workers who analyze data and apply theoretical/analytical knowledge to develop insights, trends, products, and services. Our cloud, data, and analytics team can assist with your entire data and analytics lifecycle, from data strategy to implementation.

Analytics 104

Analytics Engineering Design Service 104

Perficient Digital Transformation

AUGUST 19, 2024

Traditional risk managers, by their job definition, are highly cautious of the result sets provided by the analytics teams. The team analyzing the data warehouses, the data lakes and aiding the analytics will have to have this one major organizational goal in mind.

Risk Management 109

Risk Management Risk Management Management Banking 109

31 West

MAY 23, 2024

Salesforce Marketing Cloud Key Features :- Journey Builder Social media marketing Mobile Marketing Email marketing Content management system Advanced analytics Audience studio As the name suggests, Salesforce Marketing Cloud manages all operations within the marketing domain. The analytics dashboard supports internal collaboration.

E-Commerce 130

E-Commerce Sales Analytics Automation 130

31 West

MAY 13, 2024

Its excellent integration capabilities with Zoho’s native tools, as well as third-party apps, such as QuickBooks, Mailchimp, and Google Analytics, make it a wonderful choice for businesses already using marketing, accounting, HR management, and other solutions. The best part is the entire marketing workflow can be automated.

Sales 130

Sales Inventory Management Analytics Automation 130

31 West

JUNE 11, 2024

Like a typical CRM solution, Freshdesk has a ticketing module, reporting and analytics, and multichannel support that enables your clients to contact your support agent through their preferred communication channel. The tool offers excellent analytics and reporting, giving valuable insights into your key business metrics.

Analytics 130

Analytics Automation Customer Support Customer Service 130

31 West

JUNE 1, 2024

With multiple integrations, advanced sales functionalities, built-in reporting & analytics, and an exceptional ticketing module, Zendesk is a top choice for SMBs and large-scale organizations. Ease of Use Zendesk: Zendesk offers customer-centered services, which mainly consist of ticketing solutions and reporting and analytics.

Sales 130

Sales Customer Service Analytics Software 130

Redial

AUGUST 16, 2023

Technology and Analytics: Executives should leverage technology and data analytics to optimize debt collection efforts. Modern on-call centers can use predictive analytics to assess the likelihood of debt repayment, enabling more targeted and effective collection strategies.

Call Center 130

Call Center Service Regulations Cybersecurity 130

Perficient Digital Transformation

MARCH 5, 2024

Our cloud, data, and analytics team can assist with your entire data and analytics lifecycle, from data strategy to implementation. We will assess your current data and analytics issues and develop a strategy to guide you to your long-term goals.

Analytics 115

Analytics Jobbing Operational Costs Sourcing 115

31 West

DECEMBER 8, 2022

AWS IoT Greengrass : This solution plays a crucial role when it comes to ensuring that devices use the data they generate locally while at the same time relying on the cloud for services such as analytics, management, and storage. IBM IoT Analytics Service : Again, IoT platforms comparison cannot lack analytics.

Analytics 130

Analytics Software Out-Tasking Service 130

Perficient Digital Transformation

MARCH 19, 2024

Instead, Looker Studio uses the speed and performance of BigQuery and the built-in BigQuery analytics engine to optimize performance. Our cloud, data, and analytics team can assist with your entire data and analytics lifecycle, from data strategy to implementation.

Engineering 111

Engineering Analytics Government Flexibility 111