Metasource

AUGUST 5, 2024

Intelligent automation (IA) is revolutionizing the way businesses operate by streamlining complex tasks and optimizing workflows. These are just some of the reasons why 99% of organizations had either already invested in intelligent automation in 2022 or were planning to invest in it in 2023. But what exactly is intelligent automation?

Automation 52

Automation Data Entry Out-Tasking Reduced Costs 52

The Hackett Group

DECEMBER 10, 2021

Industrialized Data & Analytics. Some have even spun off data and analytics as a business services function, headed by a chief data officer. They are also making major investments in developing and hiring staff with data science and analytics skills to extract and apply all potential value. Reap the Rewards.

Analytics 98

Analytics Government Automation Cybersecurity 98

The Hackett Group

AUGUST 1, 2024

NASDAQ: HCKT) is collaborating with Oracle to offer a new Hackett Pay managed services solution for Oracle Payroll. The user-friendly service will enable companies to streamline payroll, automate tedious tasks and gain valuable insights. Miami, FL – August 1, 2024 – The Hackett Group, Inc.

Payroll 78

Payroll Collaborations Managed Services Management 78

Everest Group

AUGUST 14, 2024

Data analytics, artificial intelligence (AI), and machine learning are enhancing deal sourcing, portfolio management, and risk assessment. Digital platforms can track and analyze carbon footprints and automate compliance reports, making it easier for companies to adhere to evolving ESG standards and regulatory requirements.

Collaborations 64

Collaborations Advisory Regulations Marketing 64

Perficient Digital Transformation

JULY 12, 2022

Too many enterprise organizations still work in multiple silos that lack communication and collaboration to provide the best solutions for their customers. Our comprehensive approach combines qualitative and quantitative research with data and analytics to understand, track and measure actual customer behavior. Data & Analytics.

Analytics 112

Analytics Research Out-Tasking Design 112

Groove Technology

NOVEMBER 15, 2024

To address these issues, we cover solutions such as improving communication practices, defining project goals upfront, maintaining code quality, tracking milestones, fostering collaboration, and ensuring strong contractual terms. Implement automated unit and integration testing to validate functionality.

Software 100

Software Outsourcing Nearshoring Collaborations 100

31 West

APRIL 21, 2024

You can use its reporting and analytics tools to collect information about your customers’ engagement on your platform, their satisfaction score, and their overall experience with your company. It’s known for its robust ticketing system, workflow automation, multiple integrations, reports and analytics, and Zendesk Sell.

Analytics 130

Analytics Automation Customer Support Out-Tasking 130

31 West

JUNE 11, 2024

Its key features include automation, especially in workflow and customer management. Like a typical CRM solution, Freshdesk has a ticketing module, reporting and analytics, and multichannel support that enables your clients to contact your support agent through their preferred communication channel. Let’s get to the comparison.

Analytics 130

Analytics Automation Customer Support Customer Service 130

31 West

MAY 23, 2024

Digitization is all about creating a workspace where you can automate most of your mundane management operations. Salesforce Products Salesforce is a top choice for organizations that want customer management, sales, and marketing automation in one place. It creates and automates marketing campaigns, increasing your outreach.

E-Commerce 130

E-Commerce Sales Analytics Automation 130

31 West

JULY 19, 2024

This fosters a collaborative environment where a customer care team can work hand-in-hand with sales representatives. The Salesforce Sales Cloud module automates the sales process and assists companies in closing more deals. and enables agents to resolve issues fast and efficiently.

Service 130

Service Customer Service Sales Out-Tasking 130

Groove Technology

NOVEMBER 15, 2024

Enterprise Software Dominates Demand: 7% of outsourced software projects focus on enterprise applications, such as ERP systems, data analytics, and CRM platforms, according to software development statistics from the overall software market. platform independence, automation, and enhanced security.

Software 100

Software Outsourcing Cybersecurity E-Commerce 100

Automation Anywhere

AUGUST 3, 2021

Robotic Process Automation (RPA) is not a question of taking a manual process and automating it, step by step—although that is what many businesses do. In Automation Anywhere’s experience, 65% of automation efforts are spent trying to understand the process before deploying RPA. Businesses themselves say they want this.

Automation 109

Automation Robotics Process Automation Efficiency Collaborations 109

Automation Anywhere

DECEMBER 27, 2021

This month, Automation Anywhere is excited to announce the latest release to its industry-leading cloud-native intelligent automation platform, Automation 360™ v.23. More ways to use Automation 360 We’re continuing our efforts to expand AISense use cases for different languages. New to Automation 360?

Automation 88

Automation Analytics Collaborations Design 88

Future of Sourcing

MARCH 20, 2023

In an exclusive article Siddharth Poddar - Practice Head, Procurement Insights at Polestar Solutions shares his insights into the need for procurement analytics maturity model, key steps to assess and improve procurement analytics maturity and how to build a sustainable procurement analytics program.

Analytics 59

Analytics Sourcing Collaborations Out-Tasking 59

Groove Technology

SEPTEMBER 18, 2024

It’s about shifting how we think about quality, collaboration, and ownership. Mindset Shifts: From Siloed Teams to Cross-Functional Collaboration One of the biggest mindset shifts I’ve encountered when advocating for Shift-Left Testing is breaking down the walls between development and testing teams.

Automation 130

Automation Collaborations Software Out-Tasking 130

Groove Technology

SEPTEMBER 18, 2024

It’s about shifting how we think about quality, collaboration, and ownership. From Siloed Teams to Cross-Functional Collaboration One of the biggest mindset shifts I’ve encountered when advocating for Shift-Left Testing is breaking down the walls between development and testing teams. Mindset Shifts 2.1

Automation 130

Automation Collaborations Software Out-Tasking 130

Automation Anywhere

DECEMBER 14, 2020

Healthcare’s digital transformation includes multiple potential applications of automation. Attended automation The healthcare workforce is a unique population. Due to recent events, healthcare organizations are expanding their use of automation, a fundamental tool for digital transformation, to encompass vertical applications.

Healthcare 98

Healthcare Automation Robotics Process Automation Regulations 98

Metasource

JULY 15, 2021

Cloud platforms promote real-time collaboration, offer fast and easy scalability, and provide a stable, centralized repository for documents, and more. Cloud-based platforms for collaboration and document management provide the flexibility of working from any location without the risk of forgetting folders or documents at the office.

Collaborations 52

Collaborations Software Management Flexibility 52

Zinnov

APRIL 4, 2024

But where does ICG fit into the larger picture of Intelligent Automation (IA)? In a world where technology leads the way, businesses are moving away from slow, manual processes to embrace a new era of Intelligent Automation (IA). The latest iteration of this technology, Intelligent Automation 2.0

Automation 52

Automation Retail Insurance Collaborations 52

Capgemini

MARCH 14, 2023

EVERYDAY AI: NEXT-GENERATION SELF-SERVICE ANALYTICS Bridget Shea 15th March 2023 Facebook Twitter Linkedin Organizations have been using the term “self-service analytics” for nearly a decade now, but for many companies, it’s not a source of value generation. or “How did my marketing campaign perform?”). But it’s more than that.

Analytics 52

Analytics Service Supply Chain Management Government 52

Magellan Solutions

JULY 10, 2023

Artificial Intelligence (AI) can revolutionize automation for business optimization. By implementing intelligent automation, you can develop a transformative approach applicable to your processes. The application of AI in businesses is not all about work automation. Are you planning to expand your business ?

Automation 75

Automation Outsourcing Inventory Management Data Entry 75

Automation Anywhere

JULY 5, 2021

The use of automation in customer support is expected to accelerate in the coming years. According to Dimension Research, 72% of customer interactions in 2022 will be through emerging technologies such as Robotic Process Automation (RPA). Phone interactions will drop from 41% to 12%. RPA doesn’t fix bad processes.

Customer Service 97

Customer Service Automation Service Out-Tasking 97

Perficient Digital Transformation

FEBRUARY 26, 2024

How AI and Automation is Changing the Retail Game As the digital landscape continues to evolve, retailers are increasingly turning to AI and automation to gain a competitive edge. Enter AI and automation , two powerful tools that can transform the retail landscape.

Retail 59

Retail Automation Inventory Management Reduced Costs 59

Groove Technology

NOVEMBER 15, 2024

Test Automation Enhances efficiency with repeatable, automated tests. Access to Advanced Tools and Technologies Outsourcing partners often use the latest testing technologies and automated testing tools that may be expensive or resource-intensive to implement in-house.

Software 100

Software Outsourcing Nearshoring Offshoring 100

SirionLabs

JANUARY 31, 2022

What is Contract Automation? However, by utilizing contract automation software , companies can drastically reduce associated costs and improve their overall contract lifecycle management (CLM) process. Contract automation focuses on using the power of machine learning (ML) and AI to streamline and automate the contract lifecycle.

Automation 52

Automation E-Commerce Collaborations Software 52

31 West

AUGUST 24, 2024

Centralized data collection also enables better collaboration across departments, ensuring that everyone involved in resolving a complaint has access to the same information. This automation reduces the risk of human error and ensures that no complaint falls through the cracks, leading to faster and more consistent resolution.

Analytics 130

Analytics Customer Service Automation Management 130

Groove Technology

NOVEMBER 15, 2024

Additionally, we’ll provide insights into the factors that should guide your choice, such as project complexity, budget, and preferred collaboration style. Cultural Proximity: Neighboring countries often share similar work cultures, which can reduce potential misunderstandings and foster smoother collaboration.

Nearshoring 100

Nearshoring Offshoring Software Outsourcing 100

Automation Anywhere

JULY 15, 2022

Although no easy answers exist, technologies such as Robotic Process Automation (RPA), artificial intelligence (AI), machine learning, and natural language processing (NLP) can help. Intelligent Automation can also: Abolish manual inputting of data for a wide variety of tasks Eliminate human error Boost return on investment (ROI).

Automation 75

Automation Supply Chain Management Inventory Management Shipping & Transportation 75

3Pillar Global

JANUARY 2, 2024

Model operationalization (ModelOps) encompasses all advanced analytics decisions within the organization, including your AI models. By standardizing, scaling, and augmenting analytics, information services companies will be best positioned to build products informed by governed, trustworthy data.

Engineering 105

Engineering Collaborations Government Analytics 105

31 West

APRIL 16, 2024

Implement Centralized Management Software Centralized management software acts as the command center for IT support, offering a host of cost-saving advantages: Streamlined Processes – Automating routine tasks reduces manual errors and frees up valuable time.

Software 130

Software Labor Costs Out-Tasking Automation 130

Capgemini

OCTOBER 6, 2023

The operating model of the future – in the context of intelligent automation Maciej Sowa Oct 04, 2023 Facebook Twitter Linkedin The transition to a modernized, future-ready, automation-infused operating model can transform the organization into an ecosystem of interconnected components. Much is implicit in those words.

Automation 52

Automation Robotics Process Automation Government Reduced Costs 52

31 West

MAY 13, 2024

However, HubSpot and Zoho are the two most popular contenders that are often considered when it comes to sales automation, marketing capabilities, and customer service. It’s a unified platform for your customer management and sales automation tasks. There’s always an option to switch to the paid plans.

Sales 130

Sales Inventory Management Analytics Automation 130

Mattsen Kumar

NOVEMBER 5, 2024

AI, automation, data analytics, and omnichannel communication are redefining how organizations approach collections, leading to higher recovery rates, reduced costs, and improved customer experience. Predictive Analytics: Targeting the Right Customers at the Right Time Gone are the days of generic collection strategies.

Efficiency 52

Efficiency Analytics Reduced Costs Out-Tasking 52

Magellan Solutions

JULY 10, 2023

Artificial Intelligence (AI) can revolutionize automation for business optimization. By implementing intelligent automation, you can develop a transformative approach applicable to your processes. The application of AI in businesses is not all about work automation. Are you planning to expand your business ?

Automation 52

Automation Outsourcing Inventory Management Data Entry 52

Capgemini

NOVEMBER 18, 2024

Automate standardized processes. An optimal blend of automation and service delivery models enables the size of finance operation to grow more slowly than business itself. Standardize the processes to minimize customization. Optimize ERPs/workflows and existing IT landscape.

Insurance 52

Insurance Finance Analytics Risk Management 52

31 West

MAY 4, 2024

Some are designed for small businesses that need basic customer service tools, while others are for tech industries that offer out-of-hours IT support and large enterprises that need collaboration, communication, reporting, and AI-powered tools in the CRM. Zoho’s core functionality is its data and analytics.

Software 130

Software Supply Chain Management Sales Out-Tasking 130

Zinnov

MARCH 8, 2023

Automation proved to be an effective tool during the pandemic helping companies become and remain resilient. Along with Automation, companies are also investing in other modern technologies such as Blockchain, Quantum Computing, and the Metaverse which is propelling them into the next phase of digital transformation – DT 2.0.

Automation 59

Automation E-Commerce Robotics Process Automation Analytics 59