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Top 5 Back-Office Functions That Should Be Automated

Automation Anywhere

Disruptive technologies – like intelligent automation (RPA+AI) – are helping chief experience officers (CXOs) re-invent their business operations by bringing in optimizations. According to EY estimates, automation of back-office work could provide companies with savings of about 20% to 60% of baseline full-time employee (FTE) costs.

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Capital Markets Operations – Services PEAK Matrix® Assessment 2023

Everest Group

Capital Markets Operations – Services PEAK Matrix® Assessment The capital markets operations landscape is rapidly evolving as enterprises strive to meet the demands of a new generation of customers, reduce cost pressures in a recessionary environment, and adhere to regulatory changes.

Marketing 246
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Capital Markets Operations – Services PEAK Matrix® Assessment 2023

Everest Group

Capital Markets Operations – Services PEAK Matrix® Assessment The capital markets operations landscape is rapidly evolving as enterprises strive to meet the demands of a new generation of customers, reduce cost pressures in a recessionary environment, and adhere to regulatory changes.

Marketing 217
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Six Common Challenges Customer Experience (CX) Leaders Face | Blog

Everest Group

But various challenges – from data analytics to talent – can prevent companies from delivering the highly personalized interactions consumers crave. They realize data will help them identify ways to improve the experience and lower contact volumes, ultimately improving customer satisfaction and reducing cost.

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Healthcare PowerByte: Enhancing Efficiency, Value, and Care

Perficient Digital Transformation

When implemented together, intelligent automation and advanced analytics can help you streamline processes and illuminate paths toward better care. We blend healthcare , data , and automation expertise to help you improve population health, reduce costs, and elevate both patient and provider experience.

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Efficient CX Delivery: A Tech-driven Approach | Webinar

Everest Group

WEBINAR Efficient CX delivery: A tech-driven approach September 26, 2024 9:00 AM PT | 12 PM ET Catch Everest Group Partner David Rickard as he joins an expert panel to explore how leading technologies, such as generative AI (GenAI), automation, analytics and more, are delivering value for organizations without compromising service quality.

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What is Workflow Automation? Getting Started in 4 Easy Steps

Metasource

Workflow automation is a method of expediting and streamlining document-based business processes to improve efficiency, reduce costs, and provide transparency. Business process management (BPM) is used by a business to contain costs. Business process management (BPM) is used by a business to contain costs.