Everest Group

AUGUST 30, 2024

WEBINAR Efficient CX delivery: A tech-driven approach September 26, 2024 9:00 AM PT | 12 PM ET Catch Everest Group Partner David Rickard as he joins an expert panel to explore how leading technologies, such as generative AI (GenAI), automation, analytics and more, are delivering value for organizations without compromising service quality.

Efficiency 130

Efficiency Reduced Costs Analytics Sales 130

Metasource

SEPTEMBER 29, 2021

Workflow automation is a method of expediting and streamlining document-based business processes to improve efficiency, reduce costs, and provide transparency. Business process management (BPM) is used by a business to contain costs. Business process management (BPM) is used by a business to contain costs.

Automation 95

Automation Data Entry Out-Tasking Right-Sizing 95

Magellan Solutions

APRIL 26, 2024

You’ll also benefit from outsourcing providers’ economies of scale and specialized expertise, reducing costs. By outsourcing accounts payable, P&G could use the expertise of outsourcing providers to streamline processes, improve accuracy, and reduce costs.

Reduced Costs 52

Reduced Costs Accounting Outsourcing Analytics 52

Perficient Digital Transformation

APRIL 2, 2023

Alteryx: A Comprehensive Overview Alteryx is a leading data analytics platform that helps businesses and organizations of all sizes to turn raw data into actionable insights. This comprehensive platform includes data preparation, blending, and analytics capabilities, along with tools for data governance, collaboration, and automation.

Analytics 64

Analytics Reduced Costs Government Healthcare 64

Amzur

OCTOBER 10, 2024

With its AI-driven insights, NetSuite can further enhance supply chain resilience by predicting disruptions, optimizing inventory management, and automating critical decision-making processes. For instance, AI-driven analytics within NetSuite can predict disruptions by evaluating historical trends and real-time data. Use Cases 1.

Supply Chain Management 59

Supply Chain Management Inventory Management Collaborations Advisory 59

Everest Group

APRIL 10, 2024

Amid healthcare providers’ ongoing struggles with Revenue Cycle Management (RCM) inefficiencies, a new wave of outsourcing is emerging, centered around value and technology-driven solutions like AI and analytics. These innovations streamline operations, reduce costs, and improve efficiency, ultimately enhancing profitability margins.

Management 147

Management Healthcare Robotics Process Automation Analytics 147

Everest Group

SEPTEMBER 9, 2024

Capital Markets IT Services PEAK Matrix® Assessment The capital markets industry is transforming to enhance operational efficiencies and reduce costs. Firms are streamlining operations by automating processes, integrating new technologies, and outsourcing non-core activities such as IT management and back-office functions.

Marketing 130

Marketing Service Cybersecurity Banking 130

Groove Technology

NOVEMBER 24, 2023

The use of managed services not only helps businesses reduce costs but also provides them with access to specialized expertise and resources that may not be available in-house. With the ability to automate repetitive tasks and make data-driven decisions, AI has the potential to transform the way IT services are delivered.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Groove Technology

NOVEMBER 24, 2023

The use of managed services not only helps businesses reduce costs but also provides them with access to specialized expertise and resources that may not be available in-house. With the ability to automate repetitive tasks and make data-driven decisions, AI has the potential to transform the way IT services are delivered.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Groove Technology

NOVEMBER 24, 2023

The use of managed services not only helps businesses reduce costs but also provides them with access to specialized expertise and resources that may not be available in-house. With the ability to automate repetitive tasks and make data-driven decisions, AI has the potential to transform the way IT services are delivered.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

IBM Services

MARCH 22, 2023

Accelerate your analytics transformation journey with IBM data management solutions The opportunity to work with many clients on their analytics journey inspires us to achieve even greater heights with our solutions.

Analytics 69

Analytics Management Government Reduced Costs 69

Offshore India Data Entry

OCTOBER 29, 2023

The data processing and business process outsourcing (BPO) landscapes have been fundamentally altered in recent years by emerging technologies like artificial intelligence and automation. This article will explore the key areas where AI and automation are providing immense value in data processing and business process outsourcing.

BPO 64

BPO Automation Data Entry Business Process Outsourcing 64

Magellan Solutions

JULY 10, 2023

Artificial Intelligence (AI) can revolutionize automation for business optimization. By implementing intelligent automation, you can develop a transformative approach applicable to your processes. The application of AI in businesses is not all about work automation. Are you planning to expand your business ?

Automation 75

Automation Outsourcing Inventory Management Data Entry 75

Everest Group

FEBRUARY 27, 2024

These tools enhance productivity, reduce response times, and enable agents to focus on more complex and value-added tasks.

Management 162

Management Out-Tasking Outsourcing Efficiency 162

31 West

JANUARY 3, 2023

It enhances regular work with more automation resulting in the efficient delivery of services. It enhances your IT service efficiency above 20% with organized AI functionalities that automate regular work. So, it focuses on continuous improvement of the existing system through automation and AI.

Analytics 130

Analytics Automation Outsourcing Collaborations 130

Premier BPO

OCTOBER 23, 2024

2 ETL processes are vital in transforming this scattered data into clean, organized, and structured information, serving as the foundation for analytics and reporting. Automating the data integration process reduces the need for manual entry, minimizing human error and streamlining operations.

Co-Sourcing 130

Co-Sourcing Streamline Operations Government Analytics 130

Everest Group

SEPTEMBER 19, 2024

These AI engines are becoming integral to business operations, automating mundane tasks, providing deep insightsand unifying disparate operational silos. AI-driven tools are helping streamline workflows, optimize supply chains, and improve data analysis, leading to greater efficiency and cost savings.

Engineering 130

Engineering Supply Chain Management Out-Tasking Inventory Management 130

Metasource

AUGUST 5, 2024

Intelligent automation (IA) is revolutionizing the way businesses operate by streamlining complex tasks and optimizing workflows. IA enables companies to enhance efficiency, reduce costs, and stay competitive in an ever-evolving market. But what exactly is intelligent automation? What Is Intelligent Automation?

Automation 52

Automation Data Entry Out-Tasking Reduced Costs 52

Automation Anywhere

JANUARY 5, 2022

In 2021, we saw the definitive marriage between AI and Robotic Process Automation (RPA). Commonly referred to as “intelligent automation,” RPA + AI has a lot more functionality and versatility than basic RPA. Commonly referred to as “intelligent automation,” RPA + AI has a lot more functionality and versatility than basic RPA.

Robotics Process Automation 124

Robotics Process Automation Out-Tasking Automation Inventory Management 124

31 West

APRIL 16, 2024

Implement Centralized Management Software Centralized management software acts as the command center for IT support, offering a host of cost-saving advantages: Streamlined Processes – Automating routine tasks reduces manual errors and frees up valuable time.

Software 130

Software Out-Tasking Labor Costs Outsourcing 130

Amzur

AUGUST 6, 2024

Utilizing advanced analytics and machine learning, retailers can gain crucial insights into customer behavior, predict demand fluctuations, and optimize stock levels with exceptional precision. Automated replenishment: Streamlines the reorder process based on predefined parameters. Reduce manual effort and errors.

Retail 104

Retail Inventory Management Streamline Operations Analytics 104

Raya Contact Center

JANUARY 24, 2024

This infusion of AI is not just about automation but is also about enhancing the overall customer experience. Key Benefits of AI in BPM and BPO: 1 Efficiency and Accuracy: AI-driven BPM solutions automate repetitive tasks, reducing the likelihood of human errors. Field is required! Field is required! Field is required!

Reduced Costs 45

Reduced Costs BPO Reduced Overhead Human Resources 45

Magellan Solutions

JULY 13, 2023

By incorporating AI into outsourcing, businesses can enjoy the following benefits: Access to advanced technology Access to specialized skills Reduced costs Increased efficiency Improved customer satisfaction Focus on core competencies Learn how AI can transform your business through outsourcing.

Outsourcing 97

Outsourcing Robotics Process Automation Streamline Operations Reduced Costs 97

Perficient Digital Transformation

JULY 10, 2022

On the other hand, Power Automate , the component of the Power Platform, is capable of connecting to a range of data sources and can integrate the data to a major extent. However, connectors in Power Automate have a defined threshold for throttling limits on the number of API calls per minute or day. Schedule Automated Refresh.

Sourcing 116

Sourcing Automation Analytics Reduced Costs 116

Everest Group

JULY 13, 2023

From our analysis, the following key takeaways emerge: Product Development : GAI’s integration with data, analytics, and customer preferences empowers product development in retail and CPG, propelling innovative and efficient design processes.

Retail 130

Retail Inventory Management Sales Streamline Operations 130

Everest Group

MARCH 17, 2023

Technology and business process services (BPS) providers can help MGSs reduce costs and increase their digitization and automation intensity. With five key transformation levers described in this blog, MGAs can overcome challenges and unlock a wave of unprecedented sustainable growth. Read on to learn more.

Insurance 130

Insurance Robotics Process Automation Risk Management Risk Management 130

Amzur

AUGUST 27, 2024

By combining these technologies, healthcare organizations can accelerate drug development, reduce costs, and improve patient outcomes. AI then boosts these apps by automating tasks, making predictions, and offering smart guidance. By automating data capture and reducing manual errors, data quality is significantly improved.

Healthcare 103

Healthcare Automation Pharmaceuticals Reduced Costs 103

31 West

NOVEMBER 30, 2022

Its all-in-one cloud platform allows you to define, design, and automate your entire workflow. Further, this automation platform is adjustable with different software and brings numerous advantages for IT service desk outsourcing companies. The flexible interface provides a comprehensive and automated user experience.

Software 130

Software Automation Outsourcing Efficiency 130

The Hackett Group

JULY 13, 2023

Miami, FL — July 13, 2023 — For the first time in decades, most finance organizations experienced a significant increase in operating costs in 2023, driven by inflationary pressures, geopolitical unrest and other uncertainty factors, according to new research from The Hackett Group , Inc. NASDAQ: HCKT).

Operational Costs 97

Operational Costs Finance Research Advisory 97

Groove Technology

OCTOBER 14, 2024

This is an increasingly popular trend in the software industry, helping businesses optimize processes and reduce costs. This includes proficiency in various testing tools, automation frameworks, and experience with different development methodologies (e.g., Agile, DevOps).

Software 130

Software Outsourcing Service E-Commerce 130

Perficient Digital Transformation

FEBRUARY 26, 2024

How AI and Automation is Changing the Retail Game As the digital landscape continues to evolve, retailers are increasingly turning to AI and automation to gain a competitive edge. Enter AI and automation , two powerful tools that can transform the retail landscape.

Retail 59

Retail Automation Inventory Management Reduced Costs 59

Premier BPO

MAY 8, 2023

As a result, many are proactively seeking ways to streamline their operations and reduce costs to avoid being caught off guard by a potential business crisis. Our technology team is constantly looking at cutting-edge solutions for predictive analytics, ad targeting, training, automation tools, personalised recommendations, etc.

Outsourcing 130

Outsourcing Business Process Outsourcing BPO Reduced Costs 130

Paysquare

SEPTEMBER 16, 2024

Efficient payroll management systems today integrate automated calculations, tax filing, and employee self-service portals, ensuring accuracy, security, and flexibility. These systems empower businesses with real-time analytics and seamless integration which enhances operational efficiency and compliance.

Payroll 52

Payroll Automation Regulations Administrative 52

Everest Group

MAY 22, 2024

Despite the rapid rise of technology aimed to reduce the amount of human interaction in the contact center, such as robotic process automation (RPA) or Conversational AI (CAI), which has been around for many years, over 70% of service provider revenues are still coming from the voice channel.

Robotics Process Automation 173

Robotics Process Automation Right-Sizing Call Center Sourcing 173

Magellan Solutions

JUNE 19, 2023

AI is transforming education through personalized learning, task automation, and increased convenience. Artificial intelligence is changing healthcare outsourcing by enhancing patient care processes, results, diagnostics, analytics, and resource allocation. It automates repetitive jobs, analyzes data, and enhances human capabilities.

Outsourcing 105

Outsourcing Out-Tasking Call Center Collaborations 105

Obobo

JANUARY 15, 2023

What is Spend Analytics Software? Today, businesses of all sizes are looking for ways to get more out of their resources and reduce costs. Spend analytics software is one of the best ways to do this. But, what exactly is spend analytics software? What is Spend Analytics Software? – Definition.

Analytics 40

Analytics Software Right-Sizing Reduced Costs 40

Automation Anywhere

NOVEMBER 17, 2021

In Gartner’s words , “Hyperautomation is a business-driven, disciplined approach that organizations use to rapidly identify, vet, and automate as many business and IT processes as possible.” How does hyperautomation differ from other types of automation, in particular intelligent automation?

Robotics Process Automation 94

Robotics Process Automation Out-Tasking Automation Reduced Costs 94