Everest Group

AUGUST 13, 2024

AWS Services Specialists PEAK Matrix® Assessment With enterprises maturing in their cloud journeys, the public cloud market has evolved as well, with steady demand for hyperscaler services and increasing innovations in AI, advanced data analytics, and integrated security.

Service 246

Service Analytics Marketing Sourcing 246

Everest Group

DECEMBER 7, 2023

Note, this blog is part of Everest Group’s continued coverage of COP28. Navigating COP28: Insights On The Evolving Landscape Of Sustainability | Blog – Everest Group (everestgrp.com) COP28 marks a crucial moment for discussions on moving from fossil fuels to renewables.

Regulations 173

Regulations Efficiency Sourcing Marketing 173

Everest Group

JULY 28, 2023

Life Sciences Clinical Data and Analytics (D&A) Platforms PEAK Matrix® Assessment The pandemic accelerated the need to extract value from data as it led to a substantial increase in data generation from various clinical sources, characterized by high veracity, variety, and volume.

Analytics 130

Analytics Sourcing Marketing Sales 130

Everest Group

NOVEMBER 9, 2021

CIOs, CTOs Workforce analytics leaders Chief People Officers Talent/HR leaders Global sourcing managers/vendor managers Outsourcing leaders. Blog Phased Approach to Building IT Services Talent of Tomorrow | Market Insights Outsourcing in the Great Resignation – What’s Working and What’s Not? | Arkadev Basak. Vice President.

Outsourcing 246

Outsourcing Analytics Research Jobbing 246

Everest Group

AUGUST 5, 2024

This blog is the first in a series that will highlight tech providers and how integrated tech solutions can empower enterprises to meet CX challenges and seamlessly connect various tools for improved productivity and data flow. We plan to cover some of them in our series of blogs, starting with Salesforce, which is in the spotlight today.

Sales 130

Sales Analytics Collaborations Marketing 130

Everest Group

MAY 22, 2024

In this blog, I will explain why, in answer to the question, “Are investors right to be nervous?” This has mainly been driven by nervousness in the market about how generative AI will impact the need for contact centers, especially in the way they are operated today, which is very reliant on vast numbers of people.

Robotics Process Automation 173

Robotics Process Automation Right-Sizing Call Center Sourcing 173

Everest Group

NOVEMBER 30, 2023

In this blog, we bring you insights from Everest Group’s sustainability analysts on their hopes and expectations for this crucial global event. In the realm of supply chain management, advanced technologies such as blockchain enable transparent and traceable sourcing, ensuring ethical practices and minimizing environmental impact.

Supply Chain Management 162

Supply Chain Management Finance Research Government 162

Everest Group

JULY 4, 2024

This helps in managing ethical sourcing and reducing the risk of supply chain disruptions. For instance, PepsiCo uses predictive analytics tools to evaluate the impact of climate change on agricultural supply chains.

Retail 147

Retail Inventory Management Analytics Sourcing 147

Everest Group

AUGUST 25, 2023

Integrating Generative Artificial Intelligence (GAI) into Source-to-Pay (S2P) processes can reshape procurement operations. Our survey of procurement professionals found the technology holds great potential to transform spend analytics and cost optimization while increasing efficiency and saving time.

Analytics 130

Analytics Sourcing Out-Tasking Efficiency 130

Everest Group

JULY 31, 2024

Source: Based on an Everest Group survey of over 600 consumers in Q3 2023 AI has emerged as a transformative force in integrating various customer interaction channels, breaking down organizational silos, and addressing the issues consumers are facing on both spoken and written channels.

Retail 162

Retail Automation Analytics Customer Service 162

Perficient Digital Transformation

MAY 10, 2022

The recommendation is to have the ERP Cloud implementation accompanied by a more innovative reporting methodology that fits well with the modernity of the Cloud ERP application, is scalable to perform adequately, and offers timely time to value when it comes to addressing continuously evolving business needs for analytical insights.

Analytics 124

Analytics Sourcing Sales Order Management 124

Everest Group

DECEMBER 5, 2023

In this blog, we will delve into the pressing talent-related issues faced by sustainability service providers and explore the innovative ways they are addressing these deficiencies through avenues like strategic hiring, acqui-hiring, and upskilling.

Service 162

Service Co-Sourcing Impact Sourcing Collaborations 162

IBM Services

FEBRUARY 28, 2024

Sourcing is getting smarter. To start, many organizations have already pivoted from a tactical to a strategic sourcing mindset—which can make all the difference when it comes to gaining and retaining a competitive advantage. But now, the benefits of strategic sourcing are becoming even more attainable thanks to innovation.

Sourcing 102

Sourcing Supply Chain Management Strategic Sourcing Automation 102

Everest Group

DECEMBER 19, 2022

Learn how to achieve personalization at scale in the second blog in our series. . In our previous blog, The Rising Role of Customer Data Platforms in Data-driven Personalization, we explored the factors driving CDP’s fast growth of 25 percent in 2022. Analytics. . That’s where the Customer Data Platform comes in. Engagement.

Right-Sizing 130

Right-Sizing Sourcing Analytics Marketing 130

Everest Group

DECEMBER 26, 2024

Our deep expertise and tenacious research focused on software, technology, business processes, and engineering through the lenses of talent, sustainability, and sourcing delivers precise and action-oriented guidance. For more information, visit www.everestgrp.com.

Global Sourcing Advisory 100

Global Sourcing Advisory Service Advisory Research 100

Everest Group

JUNE 26, 2024

This blog explores these challenges and the necessary transformations needed to ensure seamless phygital experiences. Point-of-sale (POS) systems are evolving into phygital systems with the integration of digital payment gateways, inventory management, and data analytics capabilities. Reach out to discuss further.

Engineering 130

Engineering Inventory Management Healthcare Analytics 130

Everest Group

JANUARY 11, 2022

Read on to learn about the latest must-have features in our second blog that continues the conversation from our last posting, The New Era of Design and Prototyping: Modern Tools Break the Barriers in Software Development. Functional analytics plugins enable the use of pre-built data and designs in current projects.

Design 130

Design Collaborations Analytics Software 130

Everest Group

AUGUST 14, 2024

Data analytics, artificial intelligence (AI), and machine learning are enhancing deal sourcing, portfolio management, and risk assessment. For instance, deploying blockchain technology to create transparent supply chains can appeal to a growing market segment concerned with sustainability and ethical sourcing.

Collaborations 162

Collaborations Advisory Regulations Marketing 162

Everest Group

APRIL 10, 2024

Amid healthcare providers’ ongoing struggles with Revenue Cycle Management (RCM) inefficiencies, a new wave of outsourcing is emerging, centered around value and technology-driven solutions like AI and analytics. These innovations streamline operations, reduce costs, and improve efficiency, ultimately enhancing profitability margins.

Management 147

Management Healthcare Robotics Process Automation Analytics 147

Everest Group

MARCH 23, 2023

They are offering solutions that accelerate the shift from robotic process automation to intelligent automation and bringing in technologies such as predictive and prescriptive analytics, ESG profiling, and distributed ledger technology.

Marketing 246

Marketing Robotics Process Automation Service Insurance 246

Premier BPO

OCTOBER 1, 2024

This blog will focus on the importance of database management in helping organizations become data-driven through its key components and various services that support data-driven innovation. Organizations that effectively leverage database management can use data to drive decisions, innovation, and competitive advantage.

Management 240

Management BPO Co-Sourcing Government 240

Everest Group

MAY 11, 2023

As we covered in our last blog, healthcare payers , particularly commercially-focused enterprises, have to brace for the impending economic downturn. Healthcare providers that have partially outsourced operations can consider expanding sourcing partnerships to other segments after a comprehensive assessment.

Healthcare 130

Healthcare Analytics Outsourcing Insurance 130

Everest Group

DECEMBER 7, 2021

Let’s continue our discussion in this final blog in our three-part series where we last explored the types of data shared under the healthcare interoperability rule and how enterprises can navigate through the CMS Interoperability and Patient Access final rule. How do we ensure data integration from siloed data sources?

Healthcare 130

Healthcare Regulations Analytics Sourcing 130

Everest Group

JULY 3, 2024

It comprises three core components: Data orchestration This involves aggregating data from all internal and external sources into a unified data lake, followed by rigorous cleaning, refining, and making the data usable across functions.

Supply Chain Management 162

Supply Chain Management Inventory Management Sales Order Management 162

Everest Group

FEBRUARY 24, 2022

To read more about the 5S Framework, see our prior blog. The below table summarizing the main features of Microsoft Enterprise Plans (suites) with data being sourced directly from Microsoft can help you choose the appropriate license plan based on your requirements: Features/License Plans. Selecting the appropriate plan.

Right-Sizing 130

Right-Sizing Out-Tasking Flexibility Analytics 130

Everest Group

JANUARY 19, 2023

Leveraging the power of Artificial Intelligence (AI) and data and analytics tools, media and communications companies are redefining themselves from being service providers to product creators. AI and data and analytics are now widely used across the media planning and buying value chain.

Service 130

Service Analytics Out-Tasking Automation 130

Everest Group

MAY 26, 2023

The vast use cases of AI/ML in cybersecurity include proactive threat detection, prevention, intelligence, user and entity behavior analytics (UEBA), anomaly detection, vulnerability management, automated incident investigation and response, and more. With the release of ChatGPT (GPT-3.5/GPT-4),

Cybersecurity 130

Cybersecurity Automation Analytics Risk Management 130

Everest Group

AUGUST 14, 2024

The 2000 Sydney Olympics emphasized energy efficiency and recycling, while the 2012 London Olympics excelled in water conservation, sourcing 40% of its water from recycled rainwater. Renewable energy: The games will be powered by 100% renewable energy, with a focus on local sources like wind and solar power.

Efficiency 147

Efficiency Sourcing Service Information Technology 147

Everest Group

JUNE 28, 2023

In this blog, we’ll explore how DIT can help the BFSI industry tackle pressing issues. Desktop Infrastructure Transformation (DIT) has emerged as an attractive solution to combat these market disruptions because of its ability to optimize costs, empower users, and enhance IT efficiency. Contact us directly to discuss this topic further.

Banking 130

Banking Cybersecurity Insurance Analytics 130

Everest Group

OCTOBER 3, 2023

Learn about the changing dynamics of deal teams, their structures across various types of service providers, and other valuable insights from our analysis of pricing support teams in this blog. Instead, they now leverage many data sources for each parameter, enriched with intelligence from diverse origins.

Accounting 147

Accounting Sales Finance Out-Tasking 147

Everest Group

JANUARY 16, 2024

Beyond safeguarding digital assets, tech can foster global cooperation through secure communication platforms and advanced analytics for early threat detection. Creating growth and jobs for a new era For the technology services sector, the second subtopic hits close to home.

Cybersecurity 162

Cybersecurity Impact Sourcing Jobbing Collaborations 162

Everest Group

APRIL 4, 2023

Insurers can differentiate themselves by supporting each touchpoint in the claims journey – starting even before an incident occurs – with data, artificial intelligence (AI), analytics, and other emerging technologies—all while retaining the human touch. The need for agility is greater than ever.

Insurance 147

Insurance Analytics Right-Sizing Sourcing 147

Everest Group

NOVEMBER 18, 2021

In the latest tech industry rivalry, the competition between Databricks and Snowflake in the cloud data and analytics space is getting a lot of attention. It can broadly be considered a data and analytics platform that helps enterprises extract value from their data. What do Databricks and Snowflake do? Where are the firms today?

Analytics 130

Analytics Sourcing Risk Management Risk Management 130

Everest Group

FEBRUARY 27, 2024

Our survey asked enterprises about their readiness to adopt gen AI to identify significant areas where enterprises need specialized support.

Management 162

Management Out-Tasking Outsourcing Efficiency 162

Everest Group

MARCH 23, 2023

They are offering solutions that accelerate the shift from robotic process automation to intelligent automation, and bringing in technologies such as predictive and prescriptive analytics, ESG profiling, and distributed ledger technology.

Marketing 217

Marketing Robotics Process Automation Service Insurance 217

Everest Group

FEBRUARY 21, 2022

Our recent study on data and analytics maturity in GBS revealed that best-in-class GBS organizations that leverage data deliver more than one and a half times the strategic impact in such key areas as improved employee and customer satisfaction, revenue growth, and reduced fraud risk compared to their peers. Data is a powerful force.

Banking 130

Banking Analytics Finance Engineering 130

Everest Group

NOVEMBER 17, 2022

In this blog, we share some of our key takeaways from the event organized by the Cellular Operators Association of India (COAI) and India’s Department of Telecommunications (DoT). 1-4 in Pragati Maidan in New Delhi. 5G for sustainability: an emerging conversation.

Retail 130

Retail Software Collaborations Manufacturing 130