Premier BPO

AUGUST 16, 2024

How Tech-Enabled Outsourcing Helps to Overcome Barriers to Gen AI Adoption Since 2003, Premier BPO has delivered exceptional client value, consistently exceeding industry benchmarks with an 85% client CSAT and an NPS score 20% higher than average.

Outsourcing 237

Outsourcing BPO Co-Sourcing Labor Costs 237

Premier BPO

JUNE 28, 2024

As per Premier BPO’s insights from the Forrester report , the consumer perception of CX quality is significantly declining, especially regarding effectiveness, ease, and emotional connection. This becomes a source of great dissatisfaction for consumers.

BPO 242

BPO Co-Sourcing Research Design 242

Premier BPO

MAY 16, 2023

C&CC Key Takeaways: Delivering a breakout session on “Co-Sourcing vs. Outsourcing – How to Maximize Your Partner Relationship”, Premier BPO leadership also shared insider takeaways from the two-day exhibition.

Co-Sourcing 130

Co-Sourcing BPO Call Center Customer Support 130

Premier BPO

JUNE 18, 2024

Premier BPO understands that Customer Satisfaction achievement is only possible if your outsourcer utilizes a data-driven, analytical, and collaborative approach. Premier BPO’s success is based on implementing the PremierSync framework , which leverages human expertise and technology to meet each client’s requirements.

Co-Sourcing 130

Co-Sourcing BPO Out-Tasking Outsourcing 130

Premier BPO

MAY 17, 2023

Premier BPO has successfully addressed this issue for their clients, consistently growing their revenue and allowing them to invest in innovation and product development. At Premier BPO , we provide a range of services to ensure that software publishers can focus on research and development and innovation in their software products.

BPO 130

BPO Co-Sourcing Software Right-Sizing 130

Premier BPO

AUGUST 19, 2021

To help with that, Premier BPO has created our very own collection of Outsourcing terms to help anyone easily converse like an expert. . Business Process Outsourcing (BPO). Co-Sourcing. BI encompasses techniques such as process analysis, analytical reporting, data mining, benchmarking, etc.

BPO 130

BPO Outsourcing Call Center Offshoring 130

Premier BPO

JULY 12, 2024

4 This, along with optimum workforce management and workflow optimization through AI-driven analytics, streamlines data for better decision-making and reduces manual intervention, leading to faster turnaround times and optimum resource allocation for increased savings. References 1. The Value of Customer Experience for Healthcare Payers 3.

Healthcare 130

Healthcare Efficiency BPO Insurance 130

Premier BPO

OCTOBER 30, 2024

An annual survey of business leaders on new business building found that approximately 40 percent expect to create data, analytics, and AI-based businesses in the next five years. Data-driven organizations outperform competitors, not simply because they use analytics but because they integrate data insights into every strategic move.

Management 130

Management Co-Sourcing Analytics Government 130

Premier BPO

MARCH 29, 2023

Event Theme and Topics: Topics under discussion focused on the latest trends and best practices for shared services, including digital transformation, automation, and data analytics with the concept of centralizing support functions to increase efficiency and reduce costs. Premier BPO was a sponsor at the event and showcased at booth #108.

Shared Services 100

Shared Services Service Co-Sourcing BPO 100

Premier BPO

JULY 16, 2021

To successfully outsource part of your Finance department or service banner, it is imperative to pick the right BPO partner. As innumerable bpo companies offer F&A services , not all will be the right fit for your business needs. Comprehensive and detailed analytics on performance will also help identify any disparities.

Outsourcing 130

Outsourcing Service BPO Finance 130

Premier BPO

OCTOBER 23, 2024

1 However, the growing complexity of data ecosystems, with multiple sources, formats, and technologies, presents significant challenges in aggregating and understanding this valuable asset. Extract : Pulls data from different sources, including databases, flat files, cloud services, etc. What is ETL?

Co-Sourcing 130

Co-Sourcing Streamline Operations Government Analytics 130

Premier BPO

OCTOBER 1, 2024

How Effective Database Management Fuels Decision-Making and Innovation A well-structured database management system provides the foundation for managing data from various sources and gleaning relevant insights crucial to your decision-making process by ensuring data is accessible in real-time.

Management 130

Management Co-Sourcing Government Analytics 130

Premier BPO

SEPTEMBER 10, 2024

To successfully implement this, an organization must identify key data sources and work towards defining relevant KPIs and metrics. Without good governance, your teams end up spending 30% of their time on non-value-added tasks such as data sourcing, processing, cleanup, and manual reporting.

Co-Sourcing 130

Co-Sourcing Government Efficiency Out-Tasking 130

Premier BPO

NOVEMBER 22, 2024

By working with a strategic co-sourcing partner , companies can mitigate risks, protect their reputation, and maintain operational continuity. Whether addressing a localized issue or managing a global product recall, expert co-sourcing partners ensure smooth execution while maintaining business continuity.

Outsourcing 100

Outsourcing Management Co-Sourcing Regulations 100

SIG Speaks

JULY 30, 2021

Join your sourcing, procurement, and risk management colleagues in this two-hour interactive virtual environment to be challenged with topics related to our industries! Demystifying eAuctions – How to Source Smarter, Faster and Better. Demystifying eAuctions – How to Source Smarter, Faster and Better. register now. .

Co-Sourcing 40

Co-Sourcing Risk Management Risk Management Sourcing 40

SIG Speaks

OCTOBER 1, 2021

Procurement leaders can come out of the pandemic stronger by leveraging next-gen tools such as analytics, artificial intelligence, and automation. Connecting the Dots Between ESG Objectives and Source-to-Pay Processes. Digital Disruption in Sourcing and Procurement. learn more. . . learn more. . . learn more. . .

Co-Sourcing 40

Co-Sourcing Facilities Management Sourcing Automation 40

SIG Speaks

SEPTEMBER 1, 2021

On September 15, Nitin Khorana, Vice President from Icertis, will explore maximizing supply chain potential with contract intelligence, followed by topic-based discussions on digitalization within procurement and sourcing. How can you keep one step ahead and gain full visibility into your source-to-pay process? register now. .

Co-Sourcing 40

Co-Sourcing Risk Management Risk Management Sourcing 40

SIG Speaks

NOVEMBER 1, 2021

How to Build Resilient Supply Chains to Overcome Sourcing Disruptions. Procurement and sourcing leaders are still feeling the effects of sourcing disruptions in the supply chain. Digital Disruption in Sourcing and Procurement. Sourcing Industry Landscape Podcast. learn more. . learn more. . . learn more. . .

Co-Sourcing 40

Co-Sourcing Sourcing Automation Business Process Outsourcing 40

Premier BPO

MAY 24, 2023

Also touching upon common misconceptions regarding offshoring, the Premier BPO COO presented interesting viewpoints alongside other panelists. Premier BPO is a long-standing member and sponsor of SOCAP International. Contact Us The post The SOCAP RECAP – Spring Symposium 2023 appeared first on Premier BPO.

Offshoring 130

Offshoring BPO Outsourcing Co-Sourcing 130

Premier BPO

OCTOBER 23, 2024

1 However, the growing complexity of data ecosystems, with multiple sources, formats, and technologies, presents significant challenges in aggregating and understanding this valuable asset. Extract : Pulls data from different sources, including databases, flat files, cloud services, etc. What is ETL?

BPO 245

BPO Co-Sourcing Streamline Operations Government 245

Premier BPO

MARCH 13, 2025

Its not just about cutting costsits about gaining access to top-tier financial expertise, optimizing operational efficiency, and leveraging real-time analytics for better decision-making. Our co-sourcing model, Premier Sync , ensures that we align with your company’s culture, processes, and compliance frameworks.

Finance 130

Finance Accounting Outsourcing Co-Sourcing 130

Premier BPO

FEBRUARY 28, 2025

To address the multifaceted challenges of product recalls, companies must adopt a co-sourcing approach that integrates expert recall management with tailored, end-to-end solutions. A co-sourcing approach through contact centers ensures that specialized resources are deployed to maintain business continuity.

Co-Sourcing 130

Co-Sourcing Management Sourcing Analytics 130

Premier BPO

FEBRUARY 13, 2025

5 Premiers co-sourcing model helps businesses seamlessly align workforce strategies for future success. Our co-sourcing model integrates directly into our clients’ operations, ensuring that recruiting, onboarding, and training strategies are tailored to their unique needs.

Co-Sourcing 130

Co-Sourcing Analytics Collaborations Sales 130

Premier BPO

NOVEMBER 22, 2024

By working with a strategic co-sourcing partner , companies can mitigate risks, protect their reputation, and maintain operational continuity. Whether addressing a localized issue or managing a global product recall, expert co-sourcing partners ensure smooth execution while maintaining business continuity.

Outsourcing 100

Outsourcing Management Co-Sourcing BPO 100