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Key Software Development Outsourcing Statistics and Trends for 2024

Groove Technology

By 2027, it’s expected to grow at a compound annual growth rate (CAGR) of 5%, with a significant portion of this growth driven by software development outsourcing as companies seek specialized technical skills and cost-effective solutions. Some key statistics highlight the total market size of the software outsourcing industry.

Software 100
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IAOP® Names RAYA CX a Leader in the 2023 Global 100 Outsourcing List

Raya Contact Center

It introduced a number of ground-breaking initiatives, including a mobile app for employees and advanced analytics and AI chatbots. In addition, it received certifications and prizes, such as the COPC certificate, the CX Live awards for best operational and customer experience, and the GCX 22 gold medal for digital transformation strategy.

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IAOP® Names RAYA CX a Leader in the 2023 Global 100 Outsourcing List

Raya Contact Center

It introduced a number of ground-breaking initiatives, including a mobile app for employees and advanced analytics and AI chatbots. In addition, it received certifications and prizes, such as the COPC certificate, the CX Live awards for best operational and customer experience, and the GCX 22 gold medal for digital transformation strategy.

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IAOP® Recognizes RAYA CX a Leader in the 2024 Global 100 Outsourcing List

Raya Contact Center

RAYA CX has established partnerships with leading tech providers, leveraging advanced analytics and AI chatbots. Delivering from the most competitive and highly skilled labor markets, RAYA CX provides an array of integrated business process outsourcing solutions supported by robust strategies, continuous improvement, and innovation.