The Hackett Group

DECEMBER 10, 2021

Industrialized Data & Analytics. Some have even spun off data and analytics as a business services function, headed by a chief data officer. They are also making major investments in developing and hiring staff with data science and analytics skills to extract and apply all potential value. Reap the Rewards.

Analytics 98

Analytics Government Automation Cybersecurity 98

The Hackett Group

AUGUST 1, 2024

NASDAQ: HCKT) is collaborating with Oracle to offer a new Hackett Pay managed services solution for Oracle Payroll. As a comprehensive end-to-end payroll outsourcing, support, and services offering, Hackett Pay handles everything from time files to tax compliance, ensuring accuracy and efficiency at every step.

Payroll 78

Payroll Collaborations Managed Services Management 78

Everest Group

AUGUST 14, 2024

Data analytics, artificial intelligence (AI), and machine learning are enhancing deal sourcing, portfolio management, and risk assessment. Digital transformation is enabling PE firms to improve operational efficiency, enhance decision-making, and drive value creation.

Collaborations 64

Collaborations Advisory Regulations Marketing 64

Perficient Digital Transformation

APRIL 2, 2023

Alteryx: A Comprehensive Overview Alteryx is a leading data analytics platform that helps businesses and organizations of all sizes to turn raw data into actionable insights. This comprehensive platform includes data preparation, blending, and analytics capabilities, along with tools for data governance, collaboration, and automation.

Analytics 64

Analytics Reduced Costs Government Healthcare 64

IBM Business Partners

JUNE 13, 2024

However, when critical decisions were pending, manual workflows and disjointed tools made it nearly impossible for senior leadership to see everything in one system or retrieve information efficiently. Data has to connect, people need to connect and collaborate, and we need to start talking in the same language,” Yeremova said.

Efficiency 68

Efficiency Marketing Government Analytics 68

Perficient Digital Transformation

JULY 12, 2022

You have heard the saying “data is the new oil” … Yes, you usually have too much data and are not utilizing it to your advantage in the most efficient way. Too many enterprise organizations still work in multiple silos that lack communication and collaboration to provide the best solutions for their customers. Data & Analytics.

Analytics 112

Analytics Research Out-Tasking Design 112

31 West

MARCH 31, 2024

Designed to improve your customer experience, Zendesk has grown into a full-fledged customer relationship management software featuring robust collaboration, multi-channel communication, integration, and ticketing system (to name a few) solutions to enhance your user journey with your business. Let’s take a look.

Customer Support 130

Customer Support Collaborations Analytics Automation 130

Future of Sourcing

MARCH 20, 2023

In an exclusive article Siddharth Poddar - Practice Head, Procurement Insights at Polestar Solutions shares his insights into the need for procurement analytics maturity model, key steps to assess and improve procurement analytics maturity and how to build a sustainable procurement analytics program.

Analytics 59

Analytics Sourcing Collaborations Out-Tasking 59

NoonDalton

APRIL 1, 2024

As companies face growing pressure to innovate faster and operate more efficiently, tech solutions outsourcing emerges as a key enabler, offering access to cutting-edge technology and top-tier talent while managing costs effectively. Moreover, the current landscape shows a shift towards more collaborative and innovative outsourcing models.

Efficiency 52

Efficiency Outsourcing Cybersecurity Right-Sizing 52

Groove Technology

NOVEMBER 15, 2024

Enterprise Software Dominates Demand: 7% of outsourced software projects focus on enterprise applications, such as ERP systems, data analytics, and CRM platforms, according to software development statistics from the overall software market. Cost Efficiency: Outsourcing software development offers significant financial benefits.

Software 100

Software Outsourcing Cybersecurity E-Commerce 100

Automation Anywhere

DECEMBER 3, 2020

Software bots have evolved with advanced features such as artificial intelligence (AI) and analytics to enhance every process across the enterprise—for front and back offices. How you collaborate with your bots will probably depend on your overall automation goal and the process(es) to be automated.

Collaborations 97

Collaborations Automation Robotics Process Automation Finance 97

Capgemini

MARCH 14, 2023

EVERYDAY AI: NEXT-GENERATION SELF-SERVICE ANALYTICS Bridget Shea 15th March 2023 Facebook Twitter Linkedin Organizations have been using the term “self-service analytics” for nearly a decade now, but for many companies, it’s not a source of value generation. or “How did my marketing campaign perform?”). But it’s more than that.

Analytics 52

Analytics Service Supply Chain Management Government 52

Groove Technology

NOVEMBER 1, 2024

Research Institutions and Laboratories : For data management and analytics. Additionally, assessing their cultural fit and communication practices is vital for a smooth and effective collaboration. This specialized knowledge can lead to more efficient and compliant solutions tailored to the unique needs of the healthcare sector.

Healthcare 130

Healthcare Software Outsourcing Regulations 130

31 West

JULY 19, 2024

This fosters a collaborative environment where a customer care team can work hand-in-hand with sales representatives. and enables agents to resolve issues fast and efficiently. Community Cloud (now part of Salesforce Experience Cloud) is designed to foster customer engagement, collaboration, and self-service.

Service 130

Service Customer Service Sales Out-Tasking 130

Groove Technology

NOVEMBER 15, 2024

This can be done onshore, nearshore, or offshore, each model providing unique benefits and challenges, from cost efficiency to cultural alignment and time zone overlap. However, choosing the right outsourcing model is crucial, as each can dramatically influence project outcomes, operational efficiency, and budget alignment.

Nearshoring 100

Nearshoring Offshoring Software Outsourcing 100

Influx

JANUARY 19, 2023

No matter the size of your business, you can benefit from operational efficiency in a myriad of ways. Topics of discussion: What is operational efficiency in business? How can small businesses benefit from improved operational efficiency? How can large businesses benefit from improved operational efficiency?

Efficiency 52

Efficiency Sales Reduced Costs Customer Support 52

Hyland

OCTOBER 31, 2022

The increase in current and potential claims has highlighted the need for efficient claims handling and, ultimately, reduction in claims leakage. The adage “time is money” is the core of efficient claims handling. Modern digital solutions can enable remote claims resolution and analysis, and in turn produce process efficiency gains.

Efficiency 52

Efficiency Insurance Analytics Sourcing 52

Groove Technology

OCTOBER 31, 2024

It enables organizations to achieve cost efficiencies, tap into a diverse talent pool, and accelerate time-to-market. This flexibility allows organizations to focus on their core competencies while benefiting from the specialized skills of external teams, ultimately enhancing their operational efficiency and competitiveness in the market.

Software 130

Software Outsourcing Right-Sizing Flexibility 130

31 West

JUNE 11, 2024

Like a typical CRM solution, Freshdesk has a ticketing module, reporting and analytics, and multichannel support that enables your clients to contact your support agent through their preferred communication channel. Its strength lies in its ticketing interface, which efficiently manages all your customer queries.

Analytics 130

Analytics Automation Customer Support Customer Service 130

Metasource

JULY 15, 2021

Cloud platforms promote real-time collaboration, offer fast and easy scalability, and provide a stable, centralized repository for documents, and more. Cloud-based platforms for collaboration and document management provide the flexibility of working from any location without the risk of forgetting folders or documents at the office.

Collaborations 52

Collaborations Software Management Flexibility 52

Groove Technology

NOVEMBER 15, 2024

To address these issues, we cover solutions such as improving communication practices, defining project goals upfront, maintaining code quality, tracking milestones, fostering collaboration, and ensuring strong contractual terms. Miscommunication Miscommunication is one of the leading causes of outsourcing challenges.

Software 100

Software Outsourcing Nearshoring Collaborations 100

Perficient Digital Transformation

AUGUST 29, 2024

Efficient Inventory Management Effective inventory management is essential during the holiday season to meet high demand and avoid stockouts or overstock situations. Efficient inventory management also helps businesses optimize their stock levels, reducing carrying costs and maximizing profitability.

Sales 98

Sales Inventory Management Management Collaborations 98

31 West

APRIL 16, 2024

Utilize Cloud Services Migrating to cloud services translates into direct cost-efficiency for companies. Boosted Productivity – Efficient use of technology accelerates workflow and reduces time wastage. Leverage Remote Support Capabilities Remote IT support has become a cornerstone for cost-efficient tech assistance.

Software 130

Software Labor Costs Out-Tasking Automation 130

31 West

AUGUST 24, 2024

Easy access : Customer service representatives can quickly retrieve relevant information when handling complaints, leading to more efficient resolution. Centralized data collection also enables better collaboration across departments, ensuring that everyone involved in resolving a complaint has access to the same information.

Analytics 130

Analytics Customer Service Automation Management 130

IBM Business Partners

AUGUST 15, 2023

The IBM and TCS partnership IBM and TCS have a global collaboration that spans various technologies, industries and geographies. Our partnership benefits from IBM’s expertise in cloud computing , artificial intelligence (AI) and analytics, and TCS’s experience in digital transformation, consulting and cloud-engineering services.

Collaborations 58

Collaborations Service Retail Engineering 58

31 West

MAY 22, 2023

SharePoint is primarily a collaborative platform that enables organizations to streamline their business process with multiple features. The features like knowledge management, project management, content management, etc empower businesses to control business processes through automation and collaboration.

Collaborations 130

Collaborations Efficiency Automation Management 130

Mattsen Kumar

NOVEMBER 16, 2021

What is Customer Analytics? Customer Analytics implies gathering information that shows when, how, and who the clients are speaking with. Think about your business site and these examples of related Customer Analytics: The quantity of day-by-day site hits seen by the companies. Offer A Unique Support Using Customer Analytics.

Analytics 59

Analytics Right-Sizing Administrative Collaborations 59

31 West

NOVEMBER 25, 2023

Effective ITSM can ensure that IT resources are utilized efficiently, support services are responsive and user-friendly, and technological advancements are seamlessly integrated into the educational framework. Service Operation: Efficiently and effectively delivering and supporting services.

Management 130

Management Service Administrative Research 130

Groove Technology

SEPTEMBER 26, 2024

Consider these pivotal facets: Project scope and intricacy Technology stack and proficiency requirements Financial parameters Chronological milestones Ongoing support ecosystem A lucid understanding of these elements will sharpen your evaluation acumen for potential collaborators.

Software 130

Software Outsourcing E-Commerce Right-Sizing 130

Groove Technology

SEPTEMBER 26, 2024

We'll delve into critical selection criteria, explore the potential benefits and challenges, and outline best practices for fostering effective offshore collaborations. Shared documents and time zone management tools also ensure smooth collaboration. How can be mitigated common challenges of Offshore Software Development?

Offshoring 130

Offshoring Software Outsourcing Right-Sizing 130

3Pillar Global

JANUARY 2, 2024

Model operationalization (ModelOps) encompasses all advanced analytics decisions within the organization, including your AI models. By standardizing, scaling, and augmenting analytics, information services companies will be best positioned to build products informed by governed, trustworthy data.

Engineering 105

Engineering Collaborations Government Analytics 105

Redial

OCTOBER 5, 2023

Embrace partnerships and collaborations with fintech firms to leverage their innovations, expand service offerings, and reach new customer segments. Diversification of Services : Collaborations enable financial companies to broaden their service portfolios, catering to a broader range of customer needs.

Cybersecurity 130

Cybersecurity Banking Regulations Collaborations 130

Amzur

OCTOBER 29, 2024

Predictive Analytics Tools to forecast future trends and outcomes based on historical data. Predictive Analytics Tools to forecast future trends and outcomes based on historical data. Improved Supply Chain Efficiency AI can analyze supply chain data to enhance routing, mitigate disruptions, and improve overall logistics.

Inventory Management 89

Inventory Management Analytics Advisory Automation 89

Groove Technology

NOVEMBER 15, 2024

Outsourcing software testing, or entrusting quality assurance (QA) tasks to external partners, has become a pivotal strategy for IT companies aiming to maintain high-quality standards efficiently and cost-effectively. Efficiency and Cost-Effectiveness Outsourcing can lead to significant cost savings.

Software 100

Software Outsourcing Nearshoring Offshoring 100

Perficient Digital Transformation

SEPTEMBER 17, 2024

This year, I’m particularly excited about how far we’ve advanced with Optimizely One in collaboration with Perficient, which is described as an operating system for marketing teams. For one, it creates communication barriers, making it hard for teams to collaborate effectively. Will you be at Opticon 2024?

Marketing 109

Marketing Collaborations Reduced Overhead Automation 109

Amzur

JULY 2, 2024

Through collaborative stakeholder engagement, the cloud-smart approach ensures that cloud initiatives directly address identified pain points and contribute to achieving pre-defined business goals. Seeking to improve data analytics and gain real-time insights. This methodology incorporates several key principles: 1.

E-Commerce 92

E-Commerce Inventory Management Retail Analytics 92

IBM Business Partners

JUNE 29, 2023

Learn more about IBM Planning Analytics Integrated business planning framework Integrated Business Planning (IBP) is a holistic approach that integrates strategic planning, operational planning, and financial planning within an organization. This alignment fosters synergy and drives cross-functional collaboration.

Supply Chain Management 76

Supply Chain Management Analytics Collaborations Human Resources 76