Premier BPO

AUGUST 2, 2024

“ The world is getting smaller, and the opportunities for collaboration are expanding exponentially.” Borderless Outsourcing Helping Access Global Talent Pool It is challenging to onboard specialized resources for digital transformation projects in artificial intelligence, machine learning, data analytics, and cybersecurity.

Outsourcing 244

Outsourcing Co-Sourcing BPO Global Outsourcing 244

Premier BPO

JUNE 14, 2024

Technological tools that include AI-powered analytics, cognitive technology, automation, and process excellence. The client feels like its partnership with Premier BPO is a true collaboration. Our robust back-office process lifecycle includes training, workforce management, analytics, reporting, and QA; there is no doubt of quality.

Outsourcing 246

Outsourcing BPO Co-Sourcing Streamline Operations 246

The Hackett Group

DECEMBER 10, 2021

Industrialized Data & Analytics. Some have even spun off data and analytics as a business services function, headed by a chief data officer. They are also making major investments in developing and hiring staff with data science and analytics skills to extract and apply all potential value. Reap the Rewards.

Analytics 98

Analytics Government Automation Efficiency 98

Automation Anywhere

DECEMBER 3, 2020

Software bots have evolved with advanced features such as artificial intelligence (AI) and analytics to enhance every process across the enterprise—for front and back offices. How you collaborate with your bots will probably depend on your overall automation goal and the process(es) to be automated.

Collaborations 97

Collaborations Automation Robotics Process Automation Finance 97

Everest Group

AUGUST 5, 2024

Enterprises require multiple technologies within the CX tech ecosystem, such as data platforms, including customer relationship management (CRM) and Customer Data Platforms (CDP), contact center solutions, including cloud, AI bots, and agent support, as well as analytics tools for customer and sales insights.

Sales 162

Sales Analytics Collaborations Marketing 162

V-Soft Consulting

JULY 9, 2024

That is why data analytics has become an indispensable tool, enabling organizations to derive actionable insights and maintain a competitive edge. However, the integration of disparate data sources remains a significant hurdle.

Analytics 52

Analytics Collaborations Sourcing 52

Everest Group

AUGUST 29, 2022

But various challenges – from data analytics to talent – can prevent companies from delivering the highly personalized interactions consumers crave. Competitors are unlikely to share their plans, and opportunities to collaborate with peer CX leaders in non-competing firms are scarce.

Reduced Costs 195

Reduced Costs Analytics Impact Sourcing Outsourcing 195

Groove Technology

JANUARY 15, 2025

They play a pivotal role in developing intelligent applications such as chatbots, recommendation systems, and predictive analytics. DeepLearning4J Capabilities : Neural Network Implementations : DeepLearning4J (DL4J) is an open-source, distributed deep-learning library for Java and Scala, offering a range of neural network architectures.

Automation 130

Automation Software Analytics E-Commerce 130

Perficient Digital Transformation

DECEMBER 5, 2022

Cognos Analytics with Watson AI. It can help connecting to data sources, clean the data and provide some stunning Visualizations. Collaboration platform gives an edge to the team members and users to communicate in an efficient way. The new Cognos Watson powered BI solution can help you do it.

Analytics 64

Analytics Offshoring Collaborations Insurance 64

Everest Group

AUGUST 5, 2024

Enterprises require multiple technologies within the CX tech ecosystem, such as data platforms, including customer relationship management (CRM) and Customer Data Platforms (CDP), contact center solutions, including cloud, AI bots, and agent support, as well as analytics tools for customer and sales insights.

Sales 130

Sales Analytics Collaborations Marketing 130

Perficient Digital Transformation

JUNE 7, 2022

Overview: Today the terminology “Data Analytics” becomes a buzz across all industries & enterprises. Every organization strongly believes Data Analytics greatly helps to get insight & accelerate the business strategies in order to grow & lead in their fast and ever-changing markets. Databricks Machine Learning.

Right-Sizing 138

Right-Sizing Analytics Engineering Out-Tasking 138

Amzur

OCTOBER 10, 2024

Collaboration : The ability to work effectively with suppliers, customers, and other stakeholders. Disruptions can arise from various sources, including: Natural disasters: Earthquakes, hurricanes, floods, etc. Building strong relationships: Fostering collaboration with suppliers and customers. Use Cases 1.

Supply Chain Management 59

Supply Chain Management Inventory Management Collaborations Advisory 59

Perficient Digital Transformation

APRIL 2, 2023

Alteryx: A Comprehensive Overview Alteryx is a leading data analytics platform that helps businesses and organizations of all sizes to turn raw data into actionable insights. This comprehensive platform includes data preparation, blending, and analytics capabilities, along with tools for data governance, collaboration, and automation.

Analytics 64

Analytics Reduced Costs Government Healthcare 64

Everest Group

JANUARY 11, 2022

Design has seized the spotlight in the software development lifecycle, making this an exciting time for enterprises to choose modern tools that spark cross-functional collaboration and creativity to create human-centric products. Functional analytics plugins enable the use of pre-built data and designs in current projects.

Design 130

Design Collaborations Analytics Software 130

Everest Group

FEBRUARY 21, 2022

Our recent study on data and analytics maturity in GBS revealed that best-in-class GBS organizations that leverage data deliver more than one and a half times the strategic impact in such key areas as improved employee and customer satisfaction, revenue growth, and reduced fraud risk compared to their peers. Data is a powerful force.

Banking 130

Banking Analytics Finance Engineering 130

Everest Group

JANUARY 16, 2024

The summit aims to catalyze actionable solutions that transcend borders and industries, placing businesses at the forefront of global collaboration. The technology sector, with its expertise in cybersecurity and collaborative technologies, has a unique role to play.

Cybersecurity 162

Cybersecurity Impact Sourcing Jobbing Collaborations 162

The Scalers

NOVEMBER 20, 2024

These fully equipped facilities are known as offshore development centres , a dedicated space for their offshore teams to collaborate and innovate at speed. Onshoring refers to establishing a tech team locally to ensure direct oversight over execution and real-time collaboration. Is offshore software development ethical?

Offshoring 82

Offshoring Software Engineering Nearshoring 82

Everest Group

JANUARY 17, 2024

Key trends gaining prominence include advances in fraud detection and prevention technologies, using sophisticated data analytics for claims validation, integrating AI to identify irregularities, and implementing predictive modeling to forecast potential risks.

Healthcare 173

Healthcare Collaborations Analytics Marketing 173

Perficient Digital Transformation

MARCH 5, 2024

Today, we’re diving headfirst into the world of advanced reporting and analytics in Salesforce, with a special focus on leveraging Einstein Analytics to unlock the full potential of your data. Introducing Einstein Analytics So, what exactly is Einstein Analytics?

Analytics 59

Analytics Finance Sales Customer Service 59

Perficient Digital Transformation

MAY 21, 2024

Envisioning a Bold, New Clinical Trial Data Collaboration Solution Our client, a top-five pharmaceutical leader, needed an overhaul of its legacy systems to improve efficiency, enhance collaboration, and accelerate development timelines.

Collaborations 52

Collaborations Pharmaceuticals Healthcare Sourcing 52

Future of Sourcing

MARCH 20, 2023

In an exclusive article Siddharth Poddar - Practice Head, Procurement Insights at Polestar Solutions shares his insights into the need for procurement analytics maturity model, key steps to assess and improve procurement analytics maturity and how to build a sustainable procurement analytics program.

Analytics 59

Analytics Sourcing Collaborations Out-Tasking 59

Everest Group

AUGUST 25, 2023

Integrating Generative Artificial Intelligence (GAI) into Source-to-Pay (S2P) processes can reshape procurement operations. Our survey of procurement professionals found the technology holds great potential to transform spend analytics and cost optimization while increasing efficiency and saving time.

Analytics 130

Analytics Sourcing Out-Tasking Efficiency 130

Everest Group

DECEMBER 5, 2023

For instance, service providers in this sector require professionals who can proficiently handle advanced data analytics to assess environmental impacts. The organization can streamline business initiatives by aligning roles, responsibilities, and workflows, enabling seamless collaboration among experts from diverse backgrounds.

Service 162

Service Co-Sourcing Impact Sourcing Collaborations 162

Everest Group

SEPTEMBER 18, 2024

APPLY ON LINKEDIN Job Title: Practice Director – DAAI (Data & Analytics) Location City: Gurgaon/Bengaluru Industry: Research and Advisory Services Company: Everest Group About Everest Group Confident decisions driven by deep expertise and tenacious research. For more information, visit www.everestgrp.com.

Advisory 100

Advisory Research Strategic Sourcing Jobbing 100

Premier BPO

MAY 16, 2023

The exhibition covered various aspects of customer support, CX, UX, Channel Partnering, Cyber, Data & Smart Security, and Collaboration Technology. Providing a unique perspective on how the changing business landscape requires a partnership mentality, Premier BPO COO, Dave Shapiro highlighted how co-sourcing fits the narrative.

Co-Sourcing 130

Co-Sourcing BPO Call Center Customer Support 130

Premier BPO

OCTOBER 23, 2024

1 However, the growing complexity of data ecosystems, with multiple sources, formats, and technologies, presents significant challenges in aggregating and understanding this valuable asset. Extract : Pulls data from different sources, including databases, flat files, cloud services, etc. What is ETL?

Co-Sourcing 130

Co-Sourcing Streamline Operations Government Analytics 130

Premier BPO

OCTOBER 30, 2024

An annual survey of business leaders on new business building found that approximately 40 percent expect to create data, analytics, and AI-based businesses in the next five years. Data-driven organizations outperform competitors, not simply because they use analytics but because they integrate data insights into every strategic move.

Management 130

Management Co-Sourcing Analytics Government 130

Everest Group

JULY 3, 2024

To overcome these challenges and transform their supply chains into agile, resilient networks, organizations must seek integrated, holistic solutions that foster collaboration and seamless operation across all functions and stakeholders.

Supply Chain Management 162

Supply Chain Management Inventory Management Sales Order Management 162

31 West

OCTOBER 7, 2022

Open Source Help Desk Software. Improved Collaboration. Open Source Help Desk Software. Open source help desk software is free to use and modify. Open source solutions offer more control over data and security but may require IT resources for upkeep. Improved Collaboration. Type of Help Desk Software?

Software 130

Software Customer Support Operational Costs Flexibility 130

Everest Group

NOVEMBER 18, 2021

In the latest tech industry rivalry, the competition between Databricks and Snowflake in the cloud data and analytics space is getting a lot of attention. It can broadly be considered a data and analytics platform that helps enterprises extract value from their data. What do Databricks and Snowflake do? Where are the firms today?

Analytics 130

Analytics Sourcing Risk Management Risk Management 130

Everest Group

MAY 11, 2023

Healthcare providers that have partially outsourced operations can consider expanding sourcing partnerships to other segments after a comprehensive assessment. Areas like remote monitoring and population health analytics should no longer be considered the care of the future and must be leveraged now to improve care coordination.

Healthcare 130

Healthcare Analytics Outsourcing Insurance 130

Everest Group

SEPTEMBER 18, 2024

Our deep expertise and tenacious research focused on software, technology, business processes, and engineering through the lenses of talent, sustainability, and sourcing delivers precise and action-oriented guidance. Strong Analytical skills and problem-solving ability underpins this role, as Pricing of complex deals has many moving parts.

Service 100

Service Global Sourcing Advisory Advisory Research 100

Everest Group

NOVEMBER 10, 2023

Moreover, experience design is extending its influence on partners, as efficient and user-friendly interfaces are becoming the linchpin for successful collaboration and mutual growth. As the narrative evolves, North American society is prioritizing sustainability and ethical business practices.

Service 147

Service Design Marketing Information Technology 147

Everest Group

AUGUST 31, 2023

As the industry receives investments in smart manufacturing, providers are assuming the role of end-to-end digital transformation partners by collaboratively developing solutions to assist enterprises in their digital journeys.

Manufacturing 147

Manufacturing Service Analytics Marketing 147

Perficient Digital Transformation

SEPTEMBER 25, 2024

The industry faces several persistent hurdles: Data fragmentation: Research teams often struggle with siloed information across departments, hindering collaboration and comprehensive analysis. Collaboration barriers : Disparate teams often struggle to share insights and work cohesively, slowing down the research process.

Collaborations 52

Collaborations Management Pharmaceuticals Research 52

3Pillar Global

JANUARY 2, 2024

Model operationalization (ModelOps) encompasses all advanced analytics decisions within the organization, including your AI models. By standardizing, scaling, and augmenting analytics, information services companies will be best positioned to build products informed by governed, trustworthy data.

Engineering 105

Engineering Collaborations Government Analytics 105

Everest Group

JUNE 28, 2023

Considering these findings, the following framework provides an overview of disruptions BFSI enterprises face and outlines the actions to offset them: Source: Everest Group 2023 BFSI enterprises need to act swiftly and effectively to mitigate the impact of these disruptions.

Banking 130

Banking Cybersecurity Insurance Analytics 130