Everest Group

JULY 16, 2024

PE firms recognize the potential of robust IT services to enhance portfolio performance, streamline operations, and achieve competitive advantages. Advanced technologies, such as AI, Machine Learning (ML), data analytics, and cloud computing, lead this transformation, enabling more informed decision-making and operational efficiency.

Service 162

Service Streamline Operations Banking Analytics 162

Everest Group

APRIL 10, 2024

Amid healthcare providers’ ongoing struggles with Revenue Cycle Management (RCM) inefficiencies, a new wave of outsourcing is emerging, centered around value and technology-driven solutions like AI and analytics. These innovations streamline operations, reduce costs, and improve efficiency, ultimately enhancing profitability margins.

Management 147

Management Healthcare Robotics Process Automation Analytics 147

Everest Group

AUGUST 5, 2024

Enterprises require multiple technologies within the CX tech ecosystem, such as data platforms, including customer relationship management (CRM) and Customer Data Platforms (CDP), contact center solutions, including cloud, AI bots, and agent support, as well as analytics tools for customer and sales insights.

Sales 162

Sales Analytics Collaborations Marketing 162

Amzur

OCTOBER 10, 2024

Supply chains are intricate networks that connect businesses to their customers, ensuring products and services reach their destinations efficiently and on time. For instance, AI-driven analytics within NetSuite can predict disruptions by evaluating historical trends and real-time data. Use Cases 1.

Supply Chain Management 59

Supply Chain Management Inventory Management Collaborations Advisory 59

Amzur

AUGUST 6, 2024

Utilizing advanced analytics and machine learning, retailers can gain crucial insights into customer behavior, predict demand fluctuations, and optimize stock levels with exceptional precision. To overcome these challenges, retailers need a smarter, more efficient approach.

Retail 104

Retail Inventory Management Streamline Operations Analytics 104

Everest Group

SEPTEMBER 9, 2024

Capital Markets IT Services PEAK Matrix® Assessment The capital markets industry is transforming to enhance operational efficiencies and reduce costs. Firms are streamlining operations by automating processes, integrating new technologies, and outsourcing non-core activities such as IT management and back-office functions.

Marketing 130

Marketing Service Cybersecurity Banking 130

Everest Group

AUGUST 14, 2024

Data analytics, artificial intelligence (AI), and machine learning are enhancing deal sourcing, portfolio management, and risk assessment. Digital transformation is enabling PE firms to improve operational efficiency, enhance decision-making, and drive value creation.

Collaborations 162

Collaborations Advisory Regulations Marketing 162

Everest Group

NOVEMBER 28, 2023

Increasing demand for specialized products, the need to underwrite newer business lines, and a push for efficiency are driving insurers to build relationships with MGAs – all suggesting the upcoming years could be a golden era for MGAs. Simultaneously, they are seeking to enhance operational efficiencies and carve out a larger market share.

Insurance 147

Insurance Service Co-Sourcing Analytics 147

Offshore India Data Entry

APRIL 12, 2024

Leveraging ecommerce product data entry services can empower your business by enhancing operational efficiency, improving data accuracy, and freeing up your valuable time to focus on strategic growth efforts. It’s not just about offloading work; it’s about enhancing efficiency, accuracy, and ultimately, the bottom line.

Data Entry 115

Data Entry Outsourcing Service Streamline Operations 115

Amzur

MAY 9, 2024

In today’s hyper-competitive landscape, streamlining operations and maximizing efficiency are paramount for CIOs. Both RPA and AI technologies benefit businesses, including reduced operational costs and improved accuracy, and they can free up human employees to focus on more strategic tasks.

Automation 105

Automation Inventory Management Robotics Process Automation Sales 105

Everest Group

SEPTEMBER 19, 2024

The digital age has transformed the way businesses operate, raising the bar for efficiency and innovation. As a result, integrating Artificial Intelligence (AI) in business operations has become a necessity for businesses aiming to stay competitive in the market. They are now expected to be more agile and responsive than ever.

Engineering 130

Engineering Supply Chain Management Out-Tasking Inventory Management 130

Everest Group

AUGUST 5, 2024

Enterprises require multiple technologies within the CX tech ecosystem, such as data platforms, including customer relationship management (CRM) and Customer Data Platforms (CDP), contact center solutions, including cloud, AI bots, and agent support, as well as analytics tools for customer and sales insights.

Sales 130

Sales Analytics Collaborations Marketing 130

Everest Group

JULY 13, 2023

The matrix below explores the more promising application areas and roadblocks to adoption across five areas of the retail and CPG industry value chain: product development, digital commerce, sales and marketing, supply chain, and in-store operations. Use case : Walmart is harnessing GAI to develop efficient and sustainable supply chains.

Retail 130

Retail Inventory Management Sales Streamline Operations 130

31 West

APRIL 16, 2024

Utilize Cloud Services Migrating to cloud services translates into direct cost-efficiency for companies. Boosted Productivity – Efficient use of technology accelerates workflow and reduces time wastage. Leverage Remote Support Capabilities Remote IT support has become a cornerstone for cost-efficient tech assistance.

Software 130

Software Out-Tasking Labor Costs Outsourcing 130

Premier BPO

JUNE 18, 2024

companies leverage outsourcing to streamline operations and gain a competitive edge 1. Outsourcing non-core processes allows companies to provide their customers with faster response times and improved problem-solving, increasing the efficiency of their operations by focusing on core competencies.

BPO 130

BPO Co-Sourcing Out-Tasking Outsourcing 130

Everest Group

OCTOBER 5, 2023

This progress is leading to a host of benefits, including enhanced customer experiences, streamlined operational processes, and improved accessibility. These advanced AI systems can generate text that closely resembles human language, thereby facilitating more natural and context-aware conversations.

Supply Chain Management 130

Supply Chain Management Streamline Operations Research Marketing 130

Magellan Solutions

JULY 13, 2023

It enables enterprises to improve efficiency, make data-driven decisions, and allocate resources. AI in outsourcing can improve efficiency and simplify supply chain processes. It also allows companies to increase efficiency and reduce costs. AI-powered data analytics enable businesses to make data-driven decisions.

Outsourcing 97

Outsourcing Robotics Process Automation Streamline Operations Reduced Costs 97

31 West

JULY 22, 2024

Businesses are constantly searching for ways to enhance the customer experience, streamline operations, and build lasting relationships with their clientele. Personalization and AI-Driven Support Utilizing AI and data analytics to personalize customer interactions can significantly improve the shopping experience.

E-Commerce 130

E-Commerce Customer Service Service Sales 130

Amzur

JULY 9, 2024

These built-in functionalities empower IT businesses to work more efficiently. This section explores how NetSuite enables IT businesses to enhance operational efficiency, make informed decisions, and drive innovation amidst evolving industry demands. NetSuite, a leader in cloud-based ERP solutions, understands these challenges.

Software 104

Software Analytics Automation Cybersecurity 104

Amzur

SEPTEMBER 13, 2024

These innovations span diverse areas, each designed to improve efficiency, decision-making, and processes. Here are some of the most exciting developments: NetSuite Financial Exception Management One standout innovation is NetSuite Financial Exception Management, an AI-driven tool that elevates financial accuracy and operational efficiency.

Analytics 98

Analytics Advisory Automation Streamline Operations 98

31 West

JANUARY 23, 2023

When your IT agents have the right tools, it gets easier for them to manage users and handle all technical operations efficiently. The ITSM software is one such smart and automated help desk application that streamlines your IT operations and helps you deliver excellent service to the end user. What is SysAid?

Out-Tasking 130

Out-Tasking Software Automation Right-Sizing 130

Amzur

JANUARY 31, 2024

is set to witness a significant shift towards enhanced efficiency, intelligence, and user-centric experiences. With its robust suite of upgraded features, this release aims to empower businesses with enhanced capabilities and streamlined operations. Improved financial efficiency NetSuite 2024.1 With NetSuite 2024.1,

Data Entry 105

Data Entry Finance Out-Tasking Analytics 105

Everest Group

JUNE 6, 2023

One notable example was its collaboration with US Bank, where Cognizant leveraged its digital transformation expertise to help the bank enhance its customer experience, streamline operations, and drive cost efficiencies. Cognizant’s partnership with Bristol Myers Squibb was another example shared.

Banking 130

Banking Streamline Operations Analytics Collaborations 130

Everest Group

MAY 22, 2023

Generative Artificial Intelligence (GAI) can deliver efficiency and scale in content production, marketing support, and media channels like never seen before while also spurring innovation. Enterprises are eager to harness this groundbreaking technology’s power to streamline operations, improve efficiency, and unlock new opportunities.

Marketing 130

Marketing Sales Out-Tasking Streamline Operations 130

Magellan Solutions

JULY 21, 2023

Outsourcing allows businesses to enjoy advantages such as: Specialized expertise Access to the latest technologies Streamlined business processes Cost saving Increased efficiency and productivity Flexibility Focus on core tasks Selecting the right outsourcing partner can help companies improve efficiency and optimize business processes.

Outsourcing 94

Outsourcing Cybersecurity Robotics Process Automation Supply Chain Management 94

Groove Technology

MARCH 22, 2023

Introduction to API Management APIs (Application Programming Interfaces) are becoming increasingly important for businesses to integrate digital services and streamline operations. However, managing multiple APIs can be complex and challenging. This, in turn, leads to increased revenue and growth opportunities.

Management 130

Management Design Streamline Operations Flexibility 130

Everest Group

MARCH 17, 2023

Various types of MGAs operating in the ecosystem are illustrated below. MGAs are moderately capital efficient due to low setup cost, no legacy platform burden, quick monetization opportunity, and lean team setup. However, they need to share the profit pool with insurers.

Insurance 130

Insurance Robotics Process Automation Risk Management Risk Management 130

Amzur

JUNE 11, 2024

For CIOs and CTOs, harnessing the power of AI-driven data isn’t just an upgrade, it’s a must-have for staying ahead and streamlining operations. Trend and Pattern Analysis: Imagine you have to sift through mountains of customer reviews, social media mentions, and website analytics data to identify trends manually.

Cybersecurity 105

Cybersecurity Redistribution Analytics Retail 105

Magellan Solutions

SEPTEMBER 11, 2023

AI scheduling tools can improve workforce efficiency by 20% to 30%! It hinders businesses from achieving streamlined operations. Benefits of AI Scheduling Solutions for Businesses In today’s fast-paced business world, time is precious, and efficient scheduling is crucial. It ensures higher audience engagement.

Manufacturing 98

Manufacturing Healthcare Analytics Labor Costs 98

IBM Services

OCTOBER 30, 2023

IBM, a pioneer in data analytics and AI, offers watsonx.data, among other technologies, that makes possible to seamlessly access and ingest massive sets of structured and unstructured data. One of the largest children clothing retailer in the US utilizes this solution to streamline its complex supply chain.

Analytics 83

Analytics Insurance Retail Streamline Operations 83

NoonDalton

APRIL 1, 2024

This trend isn’t just about delegating routine tasks; it’s about embracing external expertise to drive innovation and streamline operations. This collaboration not only enhances operational efficiency but also fosters a culture of innovation, pushing the boundaries of what businesses can achieve in the tech-driven world.

Efficiency 52

Efficiency Outsourcing Cybersecurity Right-Sizing 52

Unosquare

SEPTEMBER 14, 2023

The life sciences industry leverages various software solutions to provide better patient care, streamline operations, and enhance medical research. The healthcare industry employs an array of software solutions ranging from Electronic Health Records (EHRs) to telemedicine platforms, facilitating smoother and more efficient operations.

Healthcare 98

Healthcare Software Analytics Administrative 98

IBM Services

APRIL 19, 2023

How IBM and ActionKPI improved financial reporting and streamlined operations The Assessment Services division turned to ActionKPI and IBM to help solve their massive data problems. The partnership created several models to transition Excel business logic and calculations to IBM Planning Analytics.

Analytics 86

Analytics Payroll Finance Sales 86

Groove Technology

JUNE 28, 2023

Whether it's connecting with internal systems, databases, or third-party APIs, custom apps can be designed to streamline operations, automate processes, and enhance overall efficiency. Consider implementing analytics tools to track user engagement and performance metrics. A: Absolutely!

Streamline Operations 100

Streamline Operations Analytics Design Flexibility 100

IBM Services

JANUARY 30, 2024

Get inspired A successful data center implementation can best be described as a distributed, dynamic, efficient and resilient IT nucleus. Healthcare: Support telemedicine and patient data analytics, requiring stringent compliance regulations.

E-Commerce 77

E-Commerce Manufacturing Analytics Flexibility 77

Perficient Digital Transformation

FEBRUARY 16, 2023

ServiceNow’s FSO allows financial institutions to automate core operational processes, through pre-built applications and workflows that streamline operations across all departments from front to back office, in a more efficient manner.

Service 111

Service Out-Tasking Automation Banking 111

WebCreek

JUNE 18, 2021

For example, analysts can use Business Intelligence to determine what performance and competitor benchmarks should be, enabling the business to run more efficiently while simultaneously mitigating certain issues. Analytics Software & Online Analytical Processing. Operational Intelligence. Data Mining & Management.

Analytics 90

Analytics Software Nearshoring Out-Tasking 90