Everest Group

JANUARY 19, 2024

Managed Extended Detection and Response (MXDR) has emerged as a game-changer in combating modern cybersecurity threats. Combining managed services with a technology platform, MXDR offers an encompassing, automated, scalable, and cost-effective solution incorporating real-time threat intelligence.

Cybersecurity 182

Cybersecurity Analytics Managed Services Out-Tasking 182

Perficient Digital Transformation

JANUARY 23, 2023

Traditionally, Managed Services Providers (MSPs) have focused on areas like IT, Network, Infrastructure, Cloud, Security, and third-party vendor software management. Perficient Analytics practice has a depth of expertise to offer at the request of a client.

Managed Services 64

Managed Services Management Service Engineering 64

The Hackett Group

AUGUST 1, 2024

NASDAQ: HCKT) is collaborating with Oracle to offer a new Hackett Pay managed services solution for Oracle Payroll. Hackett Pay will cover all aspects of payroll operations support, including wage payments, employee tax, wage garnishments, W-2 management, employee verification, tax credits and unemployment claims.

Payroll 78

Payroll Managed Services Collaborations Management 78

Premier BPO

JUNE 7, 2024

To underscore how an external partner well versed in Tech-related expertise can improve operational efficiency, resulting in significant cost savings, improved scalability, and exceptional customer service, we will demonstrate Premier BPO’s collaborative approach and customized solutions to help the client transform their Help Desk Services.

Outsourcing 244

Outsourcing Co-Sourcing BPO Operational Costs 244

Perficient Digital Transformation

JUNE 14, 2022

In addition to contact flows, a health check focus can include, but is not limited to, the following: Reporting and analytics with Amazon Connect. Amazon Lex and self-servicing overview. Keep your Contact Center healthy with Perficient Managed Services. With Managed Services, you don’t need to worry about availability.

Managed Services 64

Managed Services Management Service Engineering 64

Premier BPO

SEPTEMBER 10, 2024

According to McKinsey’s Global Data Transformation Survey, data governance was one of the three reasons that led firms to “eliminate millions in costs from their data ecosystems and enable digital and analytics use cases” 3 Outsourcing data management assists organizations in building an infrastructure without undue strain on resources.

BPO 244

BPO Co-Sourcing Government Efficiency 244

Everest Group

JANUARY 16, 2024

Retail IT Services Despite unfavorable macroeconomic conditions, retail enterprises are strategically investing in IT modernization initiatives throughout their value chains. Their priorities also include strengthening data security, ensuring compliance, and automating manual processes for improved efficiency.

Retail 173

Retail E-Commerce Service Sourcing 173

Perficient Digital Transformation

JUNE 7, 2022

Overview: Today the terminology “Data Analytics” becomes a buzz across all industries & enterprises. Every organization strongly believes Data Analytics greatly helps to get insight & accelerate the business strategies in order to grow & lead in their fast and ever-changing markets. Databricks Machine Learning.

Right-Sizing 138

Right-Sizing Analytics Engineering Out-Tasking 138

Premier BPO

SEPTEMBER 3, 2024

1 The Myth of Modern Data-Driven Organizations The common misconception among companies aspiring to join the fold of data-driven organizations is that as they have started using analytics to decipher data, they have a data management ecosystem to drive insights and value for the organization.

Government 130

Government Analytics Outsourcing Managed Services 130

Everest Group

OCTOBER 4, 2022

Webinar.

Outsourcing 147

Outsourcing Analytics Customer Service Managed Services 147

Perficient Digital Transformation

APRIL 11, 2022

I am extremely excited to announce that, as of April 2022, Perficient’s Managed Service Offerings for Amazon Connect and PACE (Perficient Amazon Connect Experience) can be found on the AWS Marketplace. Managing contact centers can be difficult. Let me pause here because this list can become massive.

Administrative 116

Administrative Managed Services Analytics Out-Tasking 116

Capgemini

JANUARY 13, 2022

How does Capgemini Government Solutions (CGS) offer Managed Services that support agencies, both federal and commercial, to achieve their missions? . Applications Management. Another agency CGS Managed Services supports has been focused on standing up a U.S. Cloud Infrastructure.

Managed Services 52

Managed Services Management Service Cybersecurity 52

Everest Group

OCTOBER 12, 2023

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.

Robotics Process Automation 182

Robotics Process Automation Automation Payroll Healthcare 182

31 West

NOVEMBER 20, 2022

Businesses are turning to MSPs ( Managed Service Providers ) for IT operations and security. Improve Your Business Performance with Data Analytics. Price your services too high, and you’ll have trouble finding clients. The Managed Service market has become highly competitive and is growing exponentially.

Analytics 130

Analytics Research Managed Services Cybersecurity 130

Premier BPO

OCTOBER 1, 2024

The strong foundation also allows the organization to experiment with new technologies and data-driven initiatives, such as machine learning and AI, by providing a reliable infrastructure supporting these advanced analytics and applications.

Management 130

Management Co-Sourcing Government Analytics 130

Everest Group

SEPTEMBER 18, 2024

Job overview This role is part of the Commercial and Solution Analytics (CSA) practice, which assists buyers and service providers make informed decisions with regard to costs, pricing or solutioning of outsourcing / professional services arrangements. tax managed services, third party risk management etc. –

Right-Sizing 100

Right-Sizing Research Advisory Jobbing 100

Everest Group

OCTOBER 19, 2023

At the same time, there is a growing focus on non-traditional F&A areas, including risk management, compliance, sustainability, and data & analytics. Advisory services are becoming prominent, with service providers supporting enterprises to successfully navigate through complex financial environments.

Finance 162

Finance Accounting Outsourcing Advisory 162

Premier BPO

OCTOBER 23, 2024

2 ETL processes are vital in transforming this scattered data into clean, organized, and structured information, serving as the foundation for analytics and reporting. Premier: Your Partner in Data-Driven Success Premier offers comprehensive database development and management services critical to your success.

Co-Sourcing 130

Co-Sourcing Streamline Operations Government Analytics 130

Premier BPO

OCTOBER 30, 2024

An annual survey of business leaders on new business building found that approximately 40 percent expect to create data, analytics, and AI-based businesses in the next five years. Data-driven organizations outperform competitors, not simply because they use analytics but because they integrate data insights into every strategic move.

Management 130

Management Co-Sourcing Analytics Government 130

Groove Technology

NOVEMBER 24, 2023

It is important to understand the trends that will shape the IT outsourcing landscape in 2024 The Rise of Cloud Computing and Managed Services The Shift Towards Cloud-Based Solutions Cloud computing has been gaining traction in recent years, and this trend is expected to continue in the coming years.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Groove Technology

NOVEMBER 24, 2023

It is important to understand the trends that will shape the IT outsourcing landscape in 2024 The Rise of Cloud Computing and Managed Services The Shift Towards Cloud-Based Solutions Cloud computing has been gaining traction in recent years, and this trend is expected to continue in the coming years.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Groove Technology

NOVEMBER 24, 2023

It is important to understand the trends that will shape the IT outsourcing landscape in 2024 The Rise of Cloud Computing and Managed Services The Shift Towards Cloud-Based Solutions Cloud computing has been gaining traction in recent years, and this trend is expected to continue in the coming years.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Avasant

DECEMBER 23, 2021

Workday Increasingly Relying on Partners to Provide HCM Implementation and Managed Services. Over the past decade, Workday has shown strong growth in its cloud-based suite for human capital management (HCM), especially among large enterprises. Press Releases.

Managed Services 52

Managed Services Management Service Right-Sizing 52

Everest Group

MAY 24, 2023

Insurance intermediaries have an exciting future ahead if they can successfully adopt Artificial Intelligence (AI), mobile apps, big data, and analytics to better understand their customers and provide personalized products. Partnering with service providers will help insurers overcome barriers and improve efficiencies.

Insurance 130

Insurance Risk Management Risk Management Analytics 130

31 West

DECEMBER 8, 2022

AWS IoT Greengrass : This solution plays a crucial role when it comes to ensuring that devices use the data they generate locally while at the same time relying on the cloud for services such as analytics, management, and storage. AWS IoT Device Defender : This is also a managed service that is used for securing IoT devices.

Analytics 130

Analytics Software Service Management 130

Everest Group

AUGUST 9, 2023

In this PEAK Matrix® report, we provide: Everest Group’s PEAK Matrix ® evaluation of 19 task mining technology providers and their categorization as Leaders, Major Contenders, and Aspirants An overview of process intelligence products A competitive landscape of the task mining technology provider market Key task mining technology trends Providers’ (..)

Managed Services 130

Managed Services Automation Analytics Research 130

31 West

SEPTEMBER 5, 2022

Managed services help businesses improve their operational efficiency while reducing functioning costs. The increased tendency of IT services outsourcing has facilitated the expansion of the MSP industry. Managed services refer to outsourcing management processes to a third-party service provider.

Marketing 130

Marketing Cybersecurity Right-Sizing Managed Services 130

31 West

SEPTEMBER 5, 2022

Managed services help businesses improve their operational efficiency while reducing functioning costs. The increased tendency of IT services outsourcing has facilitated the expansion of the MSP industry. Managed services refer to outsourcing management processes to a third-party service provider.

Cybersecurity 130

Cybersecurity Right-Sizing Managed Services Outsourcing 130

Magellan Solutions

AUGUST 10, 2022

Outsourced Data Management Services – What Does it Do? Data management is the practice of collecting, organizing, protecting, and storing an organization’s data so it can be analyzed for business decisions. . With effective data management, people across an organization can find and access trusted data for their queries.

Managed Services 40

Managed Services Outsourcing Management Service 40

31 West

SEPTEMBER 12, 2022

This article will guide you through: What is Vendor Management System (VMS). Benefits Offered by Vendor Management System. What is Managed Service Provider (MSP). Benefits Offered by Managed Service Provider. Vendor Management System (VMS). Enhanced reporting capabilities combined with analytics.

Managed Services 130

Managed Services Outsourcing Automation Management 130

Everest Group

OCTOBER 2, 2023

Further investments include analytics-driven tools for razor-sharp Healthcare Professional (HCP) profiling and targeting and the use of automation tools in areas such as Adverse Events (AE) intakes to rapidly evolve with the market needs.

Business Process Outsourcing 147

Business Process Outsourcing Manufacturing Healthcare Regulations 147

IBM Services

MAY 17, 2023

It has been leading the benchmarks of SAP ERP throughput performance since 2020 on IBM Power Virtual Server 3 and SAP BWH analytics performance since 2021 on Intel Xeon environments 4. ” Learn more With IBM, clients also get managed services support to help them migrate to the cloud and manage their SAP landscape.

Flexibility 120

Flexibility Manufacturing Managed Services Analytics 120

Everest Group

NOVEMBER 9, 2022

DALLAS, November 9, 2022 — Multi-process human resource outsourcing (MPHRO) deals are on the rise again in 2022 as enterprises seek end-to-end services that include talent acquisition and development and that keep employee experience at the core. MPHRO providers can be highly valued advisors and partners in addressing these challenges.

Human Resources 147

Human Resources Research Retail Manufacturing 147

Premier BPO

MAY 17, 2023

Our goal is to offer services that are not only seamless with business processes but also with people. Using Insights to Enhance Renewals Our data management services ensure that licenses nearing expiry are treated as sales opportunities and routed to the renewals team, creating additional revenue streams for our clients.

BPO 130

BPO Co-Sourcing Software Right-Sizing 130

31 West

JANUARY 25, 2023

Datto’s AutoTask is another service desk software that automates all technical operations and provides a consolidated view of all assets, IT tasks, user issues, and recent requests on a single dashboard. AutoTask is for Managed Service Providers that offer technical assistance to their IT teams. The company claims to deliver 99.9%

Out-Tasking 130

Out-Tasking Software Automation Analytics 130

Perficient Digital Transformation

FEBRUARY 23, 2023

To meet clinical, business, and evolving consumer needs, healthcare providers are focused on care delivery that enables innovation in patient engagement, data and analytics, and virtual care. We believe that Perficient is uniquely positioned to deliver Salesforce platforms and services to our clients.

Healthcare 128

Healthcare Analytics Manufacturing Efficiency 128

31 West

NOVEMBER 30, 2022

You should work with IT help desk providers that implement ServiceNow to automate your IT management. ServiceNow is a cloud-based software platform that offers IT management services. It’s designed to manage all IT management services, providing businesses with several apps and plugins that can streamline their daily operations.

Human Resources 130

Human Resources Software Automation Managed Services 130