Everest Group

MAY 11, 2023

Providers with in-house revenue cycle management (RCM) operations can consider outsourcing as well as offshoring to benefit from cost arbitrage by identifying the right process, delivery, and partnership for outsourcing. In fact, outsourcing medical coding staff alone can save hospitals 25-30% on administrative costs.

Healthcare 130

Healthcare Analytics Outsourcing Insurance 130

Zinnov

OCTOBER 18, 2023

Unbundling ‘core vs support,’ companies looked at offshore locations to cut costs and reduce overheads. General Electric was one of the pioneers, adopting offshoring practices as early as 1982, where they set up manufacturing in Mexico. A company may consider retaining governance inhouse while outsourcing operations.

Outsourcing 52

Outsourcing Offshoring Reduced Overhead Right-Sizing 52

Offshore India Data Entry

MARCH 24, 2025

This technology is substantially helpful for finance, healthcare, and legal outsourcing, where precision is key. Predictive Analytics and Decision-Making Predictive analytics driven by AI assists BPO firms in offering actionable insights to their clients.

BPO 52

BPO Automation Data Entry Robotics Process Automation 52

Intugo

MARCH 13, 2025

Patient satisfaction surveys and data-driven feedback analytics. Intugo helps organizations extend their customer support teams with bilingual professionals skilled in: Claims processing and treatment authorizations. 24/7 live chat support and virtual assistance.

Healthcare 52

Healthcare BPO Nearshoring Service 52